Definitely enjoy the professional customer service I received from the owner and the staff, they…read moreexplained things very well and made sure I understood and was satisfied, I would recommend them highly and give them a five star rating, try them, you won't regret it

Richard is amazing and genuine. He'll come to you to work on a policy. I never had an insurance…read moreagent where the agent actually took the time to meet me and know me...definately recommend Richard Kruger State Farm

Have my insurance through them. I learned a lot about my insurance and saved some money as well…read more Very good and knowledgeable team.

This agency call me and begged to give me a quote. I told the sales person, Daniel, what I had and…read morethe price I was paying. He sent me back a quote that did not match what I currently had with a different company. He called me back to ask what I thought and boast he got me lower than the current insurance policies I have today. 1. It was not the same policy, he raised my deductible to $1000 from $99 comp $249 collision. This can vary your policy cost greatly. The home owners was still $500-600/year higher. On the return call to check up, I told him that he did not beat where I was at on either and the variables we different and did not beat the current policies. He did not do what he said he would do. On that comment he just hung up, with no comment. I called back and asked if we got disconnected and he remark was quick, no I hung and you are a special person. Then hung up again. I would said this will be the service you get from this company/agency, not get you want you asked for and when you raised a question they hang up because all their customers are "special people". I would rate this at zero if I could

The wait to be helped was totally ridiculous. I spent 25 minutes in the same spot at the head of…read morethe line. The line behind me grew to outside the door before they put in another teller, yet you could see a bunch of desk jockeys doing almost nothing but shuffling papers...not business like.

Helpful staff. Friendly and respectful. They work hard to earn your business by being quick to…read moreresolve any account issues. I only wish they offered more information about special rates or offers. They need to mail offers and marketing deals through mail and the bank.

Catherine specializes in getting the coverage that fits your needs and your budget. It was a…read morepleasure doing business with her. She really knows her stuff.

I've been dealing with the First National Bank of Moody sent 1975 I never have problem with them…read morethey already helpful and friendly. I work with two of the president of the bank and now working with the newest one if you want a bank that treat you like a person and not a account this the one you won't go to. I give very few five star ratings .

New year finances check-in and planning... Mortgage…read more Insurance College/retirement savings ...so that we can minimize our taxes for the next year! El Paso taxes are ridiculously high! Who else does this? ‍ If Santa Claus forgets to pay the mortgage on his workshop... Is he in foreclausure? In case I don't win the latest Lotto jackpot , I figured I'd have to continue paying the mortgage, so I took advantage of a free annual review with the @mortgagevetteam I was a lender for 12 years and so can smell B.S. and Joyie Jonas Francisco isn't full of it, thank goodness. She's truthful, real, and honestly numbers don't lie, which she shows you live as she's inputting the data. After 15 mins reviewing points, borrower costs, market trajectory forecasts in El Paso, we have a solid plan to refinance and take advantage of the low rates and higher values. Even though we've only been in El Paso for 1.5 yrs, we've already realized 30k in appreciation. We did this all thru Zoom and hubby appreciated he could get the info in his PJs. Contact them if you're interested as well for them to "vet" your mortgage or rent. There's no pressure and it was nice to see that we had options. Full review of the entire process after we finish.

The team here, leading with Joyie Francisco are really top notch! They are hands on, they fight to…read moreget the best loan rates. I am going to recommend them to all my friends who need loans. I'll be talking to them again when I need to refinance. Thank you

The ladies who work here are amazing! Easy loan process, fast! Made me laugh and was comfortable.read more