I found them through a review noting they did great work at a good price and it was spot on…read more The greatest service and quality of work ever. I was in La Junta on vacation when I had problems with my car. They were able to fix it quickly (they even pushed other customers off because I had to be to work the next day) and more importantly - THEY DID NOT GOUGE ME ON THE PRICE. Many places would have taken advantage of a person traveling and under the gun but they were complete professionals!!! If you have to get work done or even just want to get an oil change in La Junta, this is the place.

Jerry is an upstanding guy. I recently bout a Truck from him. neither of us knew there were a few…read moreproblem, after getting it checked out he stood behind his product and helped take care of it. truly a good and honorable man.

Took my car in told me to be there at 11 never touched the car i needed it for the next day didnt…read morecall me before close almost had to leave my car there overnight and wouldve had to walk home

"Squirt" came to the rescue. My son had a tail light out and no one in town could fix it without…read morewaiting hour hours

Quick service as usual. Usually no problems. Straight to the point staff. However, this last time I…read morewent I discovered some dollar bills missing out of my console. Probably one employee so I can't talk about Grease Monkey. They do great service but now I don't trust their staff. Needless to say, last time I'll go back.

Worst service ever Gilbert was so rude they did a oil change on my car and messed it up and are now…read morerefusing to work on it will never take my car then very rude and unprofessional workplace

This shop is very professional when dealing with their clients! They always seem to be able to get…read moremy vehicle in on short notice

This place was so awesome! The staff was extremely friendly and they were very quick…read more My girlfriend and I walked over to Safeway to get some cheese and artichokes and by the time we got back they were already done! They left a flower on the dash, gave us a free car wash, and we got two free soda pops from their lounge(which was clean and comfortable). We also think that whatever else they did during the oil change fixed the turn signals that were working sporadicly! Five stars is the only way to rate this place!

I pulled in and was directed to an empty bay. While doing the standard get name address blah,…read moreblah, blah, another vehicle pulled in behind me. We heard the tech say once our vehicle was complete they would be pulled in. We exited the vehicle and went inside. We noticed the vehicle that pulled in behind us was pulled into the empty bay we were told to pull in front of and our vehicle was moved into a waiting queue of another bay. When I went to talk the tech they said the other vehicle was there an hour prior and needed to get parts so we were moved and not told. If we were told that was going to happen it would have been no big deal, but because they didn't tell us we decided to leave. This grease monkey location has lost my business for good

I just got my second set of tires in a month here. One for my back up car, one for my daily driver…read more The counter staff were not only very cordial, but helped with what I chose. The work was done correctly and in a timely manner. Had an alignment done on the old back up car, much improved. I moved down to southern Colorado over 20 years ago and have used both the Pueblo and Trinidad shops. Very happy!

Was traveling from Denver to Santa Fe and had a low tire light come on near Trinidad. Quickly…read morestopped at this Big O for an inspection. They checked all four tires and refilled the low one without any hassle. Was in and out and on my way in 30 mins. Thank you Big O!

Shady at Best Purchased an oil change. Good for 7000 miles…read moreuntil next service. Received window sticker saying to return in 3000 miles or 3 months. Mentioned discrepancy and was told they would give me a check-up or top it off for free at 3000 miles. what is the point? other than to get me back in for another oil change before it is necessary. I was told this is Valvoline policy.

I am BEYOND DISHEARTENED to have to write this NEGATIVE review of VALVOLINE, 2005 S Pueblo Blvd,…read morePueblo CO 81005. I have been a loyal customer for several years taking in more than one vehicle for service at a time. I took my jeep wrangler in for its routine service in June 2024, my vehicle running beautifully prior to the oil change. Within hours of the oil change it began holding back, losing momentum. I called valvoline immediately and they instructed me to take it to the carwash, maybe the grease had leaked over. I did so & it continued. I called multiple times and they instructed me to try different interventions. i then went into their location, they replaced the airfilter that i had just purchased through them, it was soaked in oil. They assured me all was taken care of. The problem again persisted and i spoke to them again. I finally parked my jeep using it sparingly, i didn't know what else to do thinking maybe as the oil decreased it would fix the problem. Had they over filled it I wondered. I woke up to grease all over the ground, my front right tire (passenger side) full of grease, my jeep delaying. I called the site manager, Isaiah who informed me he would reach out to his area manager's. He later informs me he could not reach neither area manager and instead reached out to the area marketer. Within minutes he calls back and tells me "we aren't going to pay to fix this" and says they "GOOGLED POSSIBLE CAUSES on jeeps and PVC valve issues" and closed out the claim. Claim? What claim? i find out through customer care that Isaiah filed a claim unbeknownst to me & he and his area marketer MADE THEIR DECISION OF DENIAL as PVC valve issues because GOOGLE SAYS SO." ? How incredibly SHADY & Disheartening. I never was given the common courtesy of speaking to area management just a DENIAL! Very Underhanded! Please DO NOT go there trusting that they will value you as a customer! Had that been their loved one, treated so disrespectfully and not even offering to see the vehicle or a return call from an area manager, they too would be weary. I have a voice that should've been allowed to be heard, i was denied that right! My concerns minimized, no thats too much credit, my voice was not validated. We all work too hard to pay our bills, maintain our vehicles. Thats all i was trying to do. I'm a single Mother who works long tedious hours in an Emergency Room setting, now having to coordinate rides to/from work until i can get this resolved. Im not looking for any freebies that is not who I am, but I DO BELIEVE in INTEGRITY AND DOING THE RIGHT THING. To be so DEVALUED as a loyal customer for years is heartbreaking! They are not to be trusted! Zero stars, its the lowest of customer service there is, but one star at least customer care was polite. My pictures are attached and being sent to corporate. Nothing will be done most likely, i would never treat a customer this way. Never. Just disheartened at their lack of professionalism and the shadiness. Melody Figueroa

The guys were quick with my oil change they offer a free car wash friendly. They also top off your…read morefluids

I took my wife's Jeep Wrangler in for an oil change. Some weeks later I noticed a puddle of motor…read moreoil on my garage floor under the Jeep. This is unusual because it's never leaked in the past. It only has 42k miles on it. I decided I'd better check the oil level since some had obviously leaked out. The dipstick showed that the oil level was about 1/2" above the "full" mark, AFTER leaking maybe a half pint on the garage floor. Apparently the tech overfilled the crankcase when it was serviced. So, now I guess I get to deal with a leaking rear main seal thanks to the carelessness of Grease Monkey. There's also black grease on the driver's side carpet from their boots. These guys used to be conscientious and reasonably priced. I don't think they're any better than Walmart's Tire and Lube Center nowadays. I'm not going back to Grease Monkey.