This place is solid. We were heading to Daytona and tried to schedule for a much needed oil change…read morebut it was impossible. We happened to stop by Madison for lunch at Grumpy's (also highly recommend). Searched and found this place based on good reviews. And can confirm, this place is solid. Hearty, hard-working mechanics, and friendly office lady. Price is decent. Honest people and no BS. Nice big lot and a comfy waiting room. Got it done fast for us as the timing was right, and the mechanics were considerate of us having ways to go for our trip. Saving this place for our trip next year!

What a great group of people from the front office to John the owner! Traveled up to Jasper to stay…read morewith family and my check engine light came on after I had reset it prior to leaving home. With a long week of travel ahead I decided to get it checked out by professionals and bite the bullet. I called ahead and the young lady said to stop by so they could diagnose it. Upon arrival John walked out to the truck with his scanner and walked me through his diagnosis and put me at ease with his honesty and professional opinion. He took his time and recommended some steps I could take on my own that would likely correct the issue. He wouldn't accept payment. I highly recommend this place and will be a repeat customer!

Clean building conveniently located. Quick roadside repairs and knowledgeable staff for many in…read morehouse repairs to get you back on the road fast

The tire light came on as we traveled home from a Thanksgiving weekend spent on the bayou. After…read morepulling off Interstate 10, we discovered a nail in our tire and panicked! We still had several hundred miles left ahead of us on a Sunday evening. Lewis Murray Tire appeared closed, but we decided to give them a quick call (the signs said 24/7 service) and were connected to the nicest woman who promised to get someone down to the shop within the hour. She personally arrived with David who got our tire patched and helped us get on our way safely. Probably a little pricy for the late night service but worth every penny to avoid getting the donut spare put on by AAA! We could not be more grateful for their kindness and help in what could have been a huge headache. Highly recommend!

I brought both my truck and RV in for service. While there were multiple issues including…read moreunauthorized charges and a significant price discrepancy, my primary concern is that this shop sent my family down the road in an RV with dangerously weak trailer brakes due to incomplete work. The original quote was $3,000. The final bill was over $5,000. While I understood a ~$350 increase for upgraded RV tires (load range E vs G), the remaining ~$1,850 in additional charges was never discussed or approved. On my truck, I agreed to brake replacement and an inspection. When my wife picked it up, she was told I had also authorized an oil change, fuel filter, and engine oil filter replacement. I had not. We had recently had all of that done and were nowhere near due for it again. Those charges were added without my consent. For the RV (leaf spring replacement, bearing repack, and new tires), we specifically scheduled in advance so that the shop could complete the job in one day as they promised. When we picked up the RV, the trailer brakes were dangerously weak. I alerted the employees before we even left the lot, but was told to test them on the road and that they would likely improve. They didn't. As it was already past business hours, I decided to call first thing the next morning. The owner sent the same workers to my location, but they only inspected one brake, then left without finishing or notifying us even though my wife was outside the entire time. The owner became defensive, incorrectly insisted that checking one brake was enough to diagnose all of them, and stated he couldn't spare his workers to return. I was left to perform the diagnostic troubleshooting myself and confirmed that the brakes had not been properly adjusted after the hub service, a standard required step explicitly listed on my invoice as part of the job. The owner never returned my follow-up calls. The safety of my family was put at risk due to incomplete work. Use this shop with caution.

These guys are so awesome and literally turned my night around when my car decided to break down in…read moreJasper, literally an hour and a half from home. Needless to say, I was in a mood, and I turned to my roadside assistance for help and was directed to Certified. Originally, roadside assistance set my car's destination to a Chevrolet dealership, but it's a Toyota, so after I called Kyle to check the status of my tow, he recommended that I have my car towed directly to Certified instead since there's a mechanic there as well. Tow and mechanic? I'm all for it! William was dispatched to our location, and he contacted me when he was on the way and arrived so quickly! He also patiently waited for our ride to arrive before getting the car on the truck. I was amazed at how smoothly everything went considering it was late on New Year's Evening. My car was diagnosed and fixed the very next day. My fiancé was able to pick up the car the following day. The part, labor, and tow totaled to $400. How awesome is that? You guys saved my life! Thanks so much!

These gentlemen are so kind. I broke down on the turnpike. My anxiety thru the roof, stopped and…read morerepaired my vehicle in 5 minutes. So kind, thank you.

From the owner: We have the best prices in town from New/Use Tires call us today for any roadside repair needs we…read morecome to you

BEWARE! BEWARE! BEWARE The most horrific shop. First they charged three times the amount for the…read moreparts. The part prices was fraudulent ! Do not go to this shop the owners are scammers, extremely rude and kept saying things like you people and I know you're kind. The older lady kept throwing racial comments. if they had a negative star I would have given it to them. We had to call Madison County Sheriff on them avoid at all cost.

First of I want to start by thanking the Virginia and her team that was able to point out the issue…read morewith our truck within 30 mins upon arrival of there shop. starting since this morning we have been to 2 different shops repairing couple different coolant leaks on our truck. We luckily stumbled upon Kenda Truck Center and they were amazing going out of their way to let us rent a truck to deliver a load we have been sitting on for over 2 days with a disgruntle customer forcing us to deliver this load at 8 am in Holiday FL about 220 miles away from Kenda Truck Center. Virginia was kind enough repair our truck and also let us get to our delivery on time with their truck due to our VTT going out on our truck causing us to lose our turbo. I have never in my life come across such kind people who are dedicated to helping someone in a time of need when ever other shop in a 60 mile radius was not able to help repair our Truck. Kenda Truck Center went over and beyond, beyond imagination to even rent us a truck and help a stressed owner out. I am not sure how I can thank this Repair shop. I never in my life in the 20 years of work have seen someone lend a helping hand out in a time of need to a stranger. I hope the work this team does is shown here in my review of them and I hope their business Thrives. With all this said their prices were $40 less compared to other repair shops in the area we went to. If I ever am in the Florida area you can bet your ass I will drive an additional 100 miles to get to this shop for there honesty, customer service and going over for there customers. AGAIN VIRGINIA THANK YOU GUYS FOR TAKING THE TIME TO HELP A FELLOW TRUCKING COMPANY. YOU GUYS ARE TRULY AMAZING. KEEP UP THE WORK YOU GUYS DO AND I HOPE GOD BLESSES YOU FOR THE EXTENDED ARM YOU GUYS GAVE TODAY.