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    Wall Street Journal

    1.5 (6 reviews)

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    WildBlue Communications

    WildBlue Communications

    1.1(8 reviews)
    1.1 mi

    We are extremely unsatisfied with WildBlue Communications who provides internet services for the…read morefollowing reason, 1- They scheduled a date to come in and install their Satellite dish and hookup our internet. Not only they did not show up on that date but also kept lying about their tech being on his way to our office. After waiting for 8 hours they finally admitted that they do not have enough staff and could not complete the installation on that date. 2- We had to wait for another 5 days before they could schedule a tech to come in and install the satellite. We had to run our business without having access to internet. 3- After they gave us access to the internet, we had our network up and running for 4 days and after that encountered many issues and did not have access to internet for 3 days in a row. Finally magically service was restored but it did not last long and a day, later we were left with no service again. 4- They tech support lack knowledge and could not help us identify and resolve the issue. They constantly blame us for not being able to configure our system. 5- They advertised fast service at 12mb per second, but when ever service was available the max speed we got was 7mb.

    This has to be the Worst company I haver dealt with!! They came & installed out satelite from day…read moreone it was almost impossible to log in or get the speed needed for simple things like email so slow "Netflix" would not operate. Sent back the Atria and now 4 months later get a bill for said atria the number listed to call doesn't work! Worst company EVER!

    Wall Street Journal - printmedia - Updated May 2026

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