Absolutely the worst experience of delivery and customer service of ANY purchase I have ever made in my life. I wish I could give them zero stars. $600 a year for delivery that happened once a week at best, this includes digital and print. Calling customer service, they actually block a customer from being able to tell them additional days of not receiving the paper...an automated system comes on. There seems to be NO ONE in charge at this business. Over the course of over a year, I actually sent emails to random offices within the Journal hoping someone would actually respond and correct our problems of NO delivery. They just charged for a renewal year automatically. My partner cancelled and they actually charged for extra days beyond the renewal date for papers we NEVER received. Unbelievable for a paper that touts themselves as a business journal that can't get there own Business or Customer Service right!!!! read more

I enjoy reading the WSJ when visiting family in Denver. I disagree with many Editorials but businessmen are intellectually limited in many cases, so I ignore their faulty thinking and find the remainder of the paper informative. However, Where can I buy the paper in Denver???? The grocery chains carry only the Denver Post, which is a low end read. Please advise. read more

I love the paper but we like getting the print version, and the customer service for delivery since covid started has been non-existent. They continually miss the delivery of our print paper. When we call they are apologetic, then tell us to read it online. Well I am SICK of reading everything online, that's why we get the print version!!! This is a SUPER EXPENSIVE paper, so you'd think the customer service would be better, but it is basically non-existent. So Frustrating! read more

I took the click-bait of $1 for 2 months. After 2 months WSJ started charging $38.99 per month without sending any notification for each charge. Beware!! read more

I emailed this ridiculous company 5+ times over 2 months requesting cancellation of my subscription. I only received 1 measly response from them requesting my address and phone number for cancellation. I responded with the requested information and then yet again, never received a response from them. Although I figured everything was cancelled at this point. NOPE! So then they went ahead and charged my card, at least a month after my last email requesting cancellation might I add... so if you sign up, just be warned that you won't be able to cancel your subscription, ever. read more

I subscribed to the WSJ on Oct 18th. I have contacted them 6 x to let them know I have not received my paper. I have had many promises that I would receive it, and I still have not. I have called, logged in, and e mailed my requests. read more