Nick is great and will shoot you straight on what products would be best for your home but we were…read moresuper unimpressed and a bit disgusted with the install crew. Their work was sloppy in places. They left bubbles in several bedrooms, saying we needed to put the baseboards on to fix it. (You don't need the baseboards on.) Left doors off hinges and the ones that were put back on had fingerprints all over. They also decided to go ahead and install waterfall type carpet on the stairs without discussing this with us when we had requested a nose on them. Work on the stairs overall was sloppy and not tight in places. Heard the guy say he had never done stairs before. In the process they also banged up the brand new skirtboards we had put in the day before. We have three sets of stairs in our house mind you and this happened on all of them. Soooo pretty unhappy about that. To be fair the store did send their head of installation to come out the next day and fix some of the issues but they couldn't fix the stairs. Really wish this would have been communicated before. So if you buy from here I hope you get a better install crew than we did.

Everyone i encountered was knowledgeable and professional. I needed to treat the subfloor for…read moreurine smell before installation of the new carpet. Someone from the warehouse removed the old carpet and pad a couple of weeks before the installation date. My new carpet looks great and I will definitely buy from them again.

It's a pretty long story, but basically their customer service is pretty awful! We were sold some…read moreincorrect product, but they refuse to return anything. They have given us the runaround for weeks now. I would not work with them again. I would hate to see anyone treated like we've been treated. VERY DISAPPOINTED!!

From the owner: We are a family owned and operated business in Chubbuck, ID. We strive to satisfy our customers…read morewith their purchases and remain competitive in the marketplace. We love it when customers return and bring friends and family with them. We are one of the few flooring businesses in the state that have a great amount of installation, retail, wholesale, and commercial experience. Please come see us so we can work together on finding your new floors!

I did not buy anything from here but went in because my two year old daughter needed to use the…read morerestroom. She is just barely potty trained and has a hard time holding it. When I asked if they had a bathroom she could use they told me they don't have a public restroom. Really you can't make an exception what is wrong with people.

5 stars, on time and friendly. Very happy with the results. Scheduled quicky and flexible on…read moreschedule.

Patrick was wonderful! I called on Friday and he was able to schedule my carpet cleaning for Monday…read moremorning. He was friendly, professional, on-time and very reasonably priced. My carpets looked great and smell so fresh and clean! I'd highly recommend using Total Living Carpet Cleaning!

I use them every time I need anything done always happy with their work easy get an appointment…read morewith Love having my carpet fresh and clean

I called these guys and they were flexible and was able fit me in right away. They did a phenomenal…read morejob on my carpet & upholstery. I would recommend these guys to anyone

They showed up on time, thoroughly cleaned the carpet and the price was more than reasonable. Thank…read moreyou Freeman Carpet Cleaning.

For clarity, I live in Pocatello Idaho and said work was also done in Pocatello, Idaho…read more Livingroom, hall/stairwell remodel/remove wood burning stove/patch floor/ceilings/roof. Disturbed by neg comments: Employer stated "This job is beneath me!" Not detail oriented and cuts corners. Contractor in regards to unlevel floor patch with 1/2 gaps on three sides:" I'm putting my foot down! I refuse to sand & level it! It will be covered by carpet (trim or shingles) so doesn't matter! If we wanted it to be level, we should have used a different material!" Eventually calked and sanded to appease. Afraid roof done same way (with large gaps). Two dust barriers in place only four of the eleven days needed. As a result, a thick layer of dust covered everything in the house! Husband removed carpet staples as employee failed to do so. Also removed wood burning stove from the basement and gave away; cleaned up after employees daily. Contractor refused to compensate. In regard to removing the wood burning stove ourselves, contractor stated:" That's money out of my own pocket! I was going to recycle it!" Bid excluded basic items such as handrail brackets, doorknobs, electrical hardware, light fixtures, the painting of four door jams plus two skirtboards, inside closet finishes, wall corner trim, etc. In addition, we had to purchase own carpet as contractor did not include this in his either. Ultimately, we ended up paying an increased contractor fee.

ARA installed hardwood floors in my downstairs. They were on time and kept on task. There was some…read moreextra work involved with the concrete floors not being level. They were had to spend a day grinding it to make it level. The employee worked clean as possible and the downstairs clean when they were done. There price was very fair especially since there was extra work involved. I would highly recommend them for any remodel job you might have