Their service is horrible. The only associate in the store was very reluctant to give any helped we…read moreasked. She never acknowledged us and we had to call out several times to get her attention. It was all downhill from there. We left very angry and no shoes.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

This location is in desperate need of customer service training. After spending thousands at this…read moreparticular location and the experience my husband just had, we will no longer be shopping here. Rude, careless, and unfriendly.

We went to this place last week to buy clothes and we found this place to be very impressive. We…read morewill definitely be back again. Everyone there bent over backwards to make sure that I was comfortable. We approved again five

Randolph Mall has plenty of parking and I bet you can find any type of apparel there due to the…read moredepartment stores. It also has Books-A-Million, which has decent coffee and plenty of books and magazines. It's really the only place in Asheboro aside from the library with that many books. Those are about all the good things I can say about the mall these days. Randolph Mall would be a Great Place for a zombie movie, because frankly, there's nobody in it. Unfortunately, this place seems to be going out of business fast. I asked one shop owner after noticing all the closed stores and he said he was moving soon too because the mall not only refuses to lower his rent, but brings less and less clientele in every month or so. The Book Store, Department Stores, Cinema, and Chick-fil-A are really the only things Randolph Mall has anymore. I walked through it last week and it was just one big vacuity. Very depressing. The barista at the bookstore even seemed overwhelmed with 2 or 3 customers in line, so I just wondered off to scan titles. I remember when I was a kid and going to this mall was a real outing. On Halloween, the pet store, Family Pets', gave out free goldfish, and in Boy Scout's we'd race our Pinewood Derby cars in the food court. We would get phone calls weekly for the jewelry store there because it was one digit off of my parent's ground line. Now even that place is out of business. It's sad to see a dying Asheboro landmark, but I guess even the pyramids at Giza have graffiti. I hope they can get their act together and evolve with the times. Asheboro is a good-sized city, it is in a good location and you have plenty of empty stores- now the only thing you have to do is sell the retail spaces and pull people in.

What a difference a couple of months can make. As of today there are only 2 empty spots and the…read moreplace is pretty busy most of the time. Week before last they had a local elementary school in here decorating a huge tree for the holidays, Thanksgiving Day people were actually lined up around the building, and weekends are as busy as any mall I've been to. It looks like they've been renovating and some store owners mentioned upcoming re-locations so the mall can update their space also. All in all I think they are doing a fairly good job of bringing an older mall up to date. The picture was taken at 2:15 on a Monday (from the same angle as Benjamin G's)...not typically a busy time in any mall that I've ever been to yet there are several dozen people shopping, eating, and walking around.

Nice little shop with clothing for children, men and women; many high end designers to chose from…read more They also have furniture on consignment, and a small "new" clothing boutique. The woman behind the counter was friendly and greeted us warmly as we entered. My teenage son and I both left with a bag full of "new-to-us" goodies. We'll definitely return.

I love shopping Ross, and definitely like hitting up different locations- even when I am on…read morevacation. I found a wonderful hooded cardigan to help keep me toasty on the chilly fall evenings in NC and I found a dress and pj's for my grandson. They were quite busy- so there was a line at checkout, that's normal for any Ross location. Best places for me to find dresses!

My guy and I are in Asheboro spending time at our favorite spot..The Postcards formerly known as…read moreThe Getaway. We wanted to see some of the town, so we went sightseeing. Honestly, not a lot to see, but we did go to Ross. Both of us found several items we liked, and I decided against trying mine on. However, my guy wanted to try his on. The back dressing room was closed, and only two were available up front, where there was a line of four-five people waiting. When I got to the register where "Cassey" was working, I asked about the back dressing room, and she smuggly told me it was closed. Really? I had just left the area, so I kinda figured that out. I also inquired about the restrooms. Again, Cassey proudly announced they're locked. Really? I said this is a disservice to your customers. If I have to walk all the way to the register and ask Miss Cassey to find someone to unlock the door and stand for ten minutes waiting, only to have to walk back to the register and ask again, is nonsense!!! Ross - consider the handicap and the mother with 3 wailing babies or heaven forbids a senior who needs a restroom immediately. It was such an unpleasant experience at Ross and Cassey, you definitely need to be trained and have a little sensitivity for people who are waiting.