Prepaid, prearranged, cremation service. I'm the daughter, they misspelled my name three times,…read more thus taking twice as long to finalize my mother's wishes as they had to reprint the contract three times. Next, the unacceptable issue. It took them 22 days to get a signed death certificate. My mother sat in a cooler for 22 days. I got excuses, not accountability. Poor service so far, and we're not done yet

went to visit my daughter at the cemetery and found paint on her…read more headstone on a Saturday and called them on Monday. They went out immediately it the investigate problem. It was taken care of within hours. They care very much for the families and the headstones. They are a family first people, and very senser . I recommend everyone i know to go through them even if go to another cemetery, go through them.

Bob, a true gentleman, did right by our family, couldn't imagine a more professional and real way…read moreto handle these things.

My family arrived and wasn't greeted by anyone. Upon entering the building we saw a family watching…read morea video outside of the chapel. My family and I walked down a little farther to the room that was promised to our family. A man came out and I said we are the family of such and such. The man told me I was just going to have to sit down and wait. He said there was an issue with the rooms and the other family was promised the room and not the chapel and they needed to move things around. There where two men that came out into the hallway, sweating like crazy, and led us to the chapel. Our family members pictures where not set out, the bulletin was the other ladies the picture video was the other ladies picture video, the casket was set down crooked, the casket was pushed up against the wall it wasn't even under the lights. This was the most unorganized disgusting display of unprofessional behavior that I have ever seen. Go elsewhere please. I don't want to see your family member tossed around like a rag doll like mine was.

Dave from Reed Funeral Home was professional and helped us during a very difficult time when my dad…read morepassed. His customer service was excellent. He made suggestions which eased our planning like where to have our luncheon after the service and the use of blooming bio-urns. Thank you Dave for making it a memorable day as we honored our loved one.

I love this place its so quiet, peaceful, well maintained and beautiful as a final resting place…read morefor your loved one. I don't think I ever really went by there or through there in the 20+ years my parents lived down there, until 2023 when my dad passed away. I was amazed how well kept the grounds where and how kind the guys who maintain the grounds are especially Matt. I have drove around it a few times, and its easy access to get in and out. I see people's other headstones and gravesites some I might have known from the past others I just remember, but the grounds overall there are Soo beautiful and Im glad my dad is there and in an area he is not to far from the house, as the pole barn can be seen in a slight distance from my dad's headstone. This is truly a gem on 121 just a tad outside Decatur so its worth a look to drive, see headstones, or someone you love and miss who is at their final resting place. I miss my dad everyday and I am so glad he is there because its such a beautiful place and so well kept up!!!!

Great customer service. I needed a unit fast and Amber drove to the Mt Zion location on a day they…read morewere closed to help me get set up.