The process of buying the car was quick and easy, but we found out from our bank weeks after…read morepurchasing that the dealership put the title in our name and sent it to us directly instead of the bank whom we received a loan from. My husbands name is on the documents, so he had to drive back to Alexandria from Fort Polk to fix the error at the DMV. Navy Federal gave us a limited time to correct the mistake or we would have our vehicle REPOSSESSED. He is an active duty infantryman and it's very difficult for him to step away from work between their training schedules, let alone to manage a DMV appointment within that time frame. He's lucky he was able to get out of work at all to resolve the situation. I am in Nursing School and work full time as well. It is not ideal to have to handle careless mistakes in the little free time we have. Leglue then promised us a detail on the car as well as an oil change to compensate my husband for his time and their mistake. We were told to have at least an hour of time to spare while they "detailed" the car. I took the car in for the detail and it was promised to me by Cobin that they would scrape the adhesive off the front windows. I got in the car and quickly realized the adhesive was not removed, the car was dusty and the trunk wasn't even vacuumed. I waited over an hour for a sub par detail. I was told "sweetie these are not professional detailers". For $3.00 at a self car wash on base after ten minutes our car looks better than what I waited close to two hours for. They did take it back and fix the adhesive, but a serious waste of my time. Shortly after, my husband scheduled this oil change weeks in advance. The service department directly reached out to us on their own accord, so this should have been caught. This morning my husband was 45 minutes into his hour long drive to Leglue to receive the oil change and a service member called to say they do not service Toyota vehicles. This was scheduled over a week in advance and they called barely an hour before the appointment. A waste of time and gas. I will be happy to not go back to this dealership again. My husband is now doing our oil change himself at home which I can at least trust will be done well. After experiencing multiple inconveniences at this dealership, I would advise people to explore any of the other dealerships on Coliseum.

Best car shopping experience I've ever had. Chad Jeffers was kind, professional, and…read moreknowledgeable. No pressure; very professional. Love my new Rogue!

They were quick and the price was fair. I needed help with a tire problem and was from out of town…read more Many tires stores take adavantage of that but they quickly changed the tire and at a very reasonable price for a new odd sized tire

Went there to get an alignment and wheels balanced. Guy comes back a while later says they couldn't…read moredo the alignment without doing lower ball joints, he had a $900 quote in hand of course. Gullible I am not so I took it to another shop, paid for an inspection and an alignment. Lo and behold, ball joints are perfectly fine. I'll let you come to your own conclusions on that one. Trying to scam an out of towner? Who knows. It's a no from me. 100% Do not recommend.

Mike, the owner of the shop and the mechanic is an amazing person. We had been traveling for…read moreapproximately 1,000 miles pulling our trailer while overheating. The truck had been to three different GM dealerships (no local ones) and not one could find our problem. It only overheated when towing. He literally had it for one full day and was able to diagnose and repair our truck when no one els could. If you need repairs done right by a real mechanic go to him, he is no dealership technician. P.S. The price was better than I expected it to be. Take your vehicle to him, if he's busy and you can wait you won't be disappointed. He is worth it. I highly recommend him for any vehicle issues you might have. What a blessing!

Our truck has had an overheating problem while we tow our camper. We've had it checked out at 3…read moredifferent dealerships, and they all say there is nothing mechanically wrong with it. We brought it to Mike, and within a day he changed the radiator and thermostat, and now the truck runs beautifully. We were also pleasantly surprised with how reasonable his prices were. If we lived here in town, Mike would definitely be our go to mechanic.

Sales Manager Cortez Lilly is Amazing he is Friendly, Warm, Infectious Smile, goes above and beyond…read morefor customers before the sale and after the sale. Our Salesman Austin Cooper is very friendly, knowledgeable he will look to help you get in a vehicle within your budget. I have followed them from Walker KIA to Walker BMW. Trust them implicitly won't buy a vehicle without their assistance! N so if you're in the market for a vehicle you need to see them!!' When I win the lottery I will buy a Beemer from them!! Seriously though go see them!!

first, i love my c43 amg , no doubt, and while i didnt purchase from them i chose them for service…read morebecause i heard they were honest. the car was under warranty at the time i would here a drip when i would turn the car off they said it was nothing. but when i kept hearing it i chose to get a second opinion but no warranty at this point and there was a problem. $5000 LATER i found myself extremely upset no loyalty to their brand. so be careful when taking your benz to them!!!!

very unprofessional! my friend went to him about a problem she was having with her caliper on her…read morevehicle that he worked on last and mike was very rude and yelled and screamed causing the young lady to cry! she is a young girl who simply went in to talk to him about a issue she was having since he was the last to work on her car . she had her recipe and simply asked him to look at it.. i wouldnt send anyone to him! you can talk to people without being so ugly to the point of making a poor young lady cry!!

Let me start by saying I have a 2010 Toyota 4 Runner. Last year I took it to a local dealership…read morefor an oil change. When they handed the car back over to me, they noted that my front brake pads were getting dangerously thin and I should consider replacing them. They gave me a price of $395 dollars just to replace the two front brake pads. If I wanted to do all 4 it would cost $790 dollars plus another 120.00 to do a brake fluid flush.. so all together the dealership would have cost me $910 for all 4 brakes and a brake fluid flush. No way, so I took it to Mike at Brake Specialties. Dropped my vehicle off with Mike who called me later that day and told me that two of the brake pad's were still useable with maybe another 5 to 10 thousand miles left on them and the other 2 brake pads should be replaced now. I told him to just go ahead and replace all 4 brakes and I also wanted him to change my brake fluid. He called me later that day and said she was ready to go. Brake job was fantastic, no pulling to one side or the other, and she will stop on a dime now. As for cost, more than reasonable.. all 4 brakes and a brake fluid flush all for just under $498 bucks. Compare that to the dealerships charge of over $900 for the exact same job.. oh and by the way, the brake pads that Mike uses at Brake Specialties come with a lifetime warranty.. he said if I ever had to replace them again the cost would be 50 % of the original cost. Can't beat that.

Got an all at once, comprehensive front-end rebuild that which completely refreshed my vehicle's…read moresteering and suspension at a fair price and a timely manner.

Got stuck with serious car issues and had to have my vehicle towed to All pro, behind the taco…read morebell. Got it to them pretty much first thing in the morning. They got to work diagnosing the problem and I realized that I had to have my alternator replaced. They worked up an estimate and called me to ask for approval. I needed the work done, so I authorized it. Thankfully they were able to find the part and get it replaced by the end of that day. It was a bit on the pricey side, but their service was good and fast. So it's worth looking them up if you need car repairs done.

While traveling with my bass boat from Lafayette to Toledo Bend, I had a blowout on my trailer. I…read morewas 10 miles from Alexandria. Knowing I needed to change all four trailer tires before I have another blowout, I called my wife and told her to find me a tire store in Alexandria, that could change all four of my tires on my boat trailer. She called me back and told me she found a place that would have the tires there in 20 minutes. I put on my spare and drove to Louisiana tire and lift, when I got there, they were waiting for me with the four tires, and they immediately proceeded to replace and install the new tires. All the of the employees and the owner were super nice and very accommodating. I highly recommend Louisiana tire and lift in Alexandria Louisiana.

Mitch and his crew are absolutely amazing. Mitch treated me with respect and explained everything…read morein detail. Other tire places in town treat me like a dumb girl. I love my wheels and lift. This is the BEsT place to go in Alexandria. Thanks y'all. I'm so happy. :-)

Service was quick and price was right! People are friendly and actually answer the phone.read more

Great auto shop with great people. Would recommend getting work done here. Quality oil changes.read more