1. Walker Allergy & ENT

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Jacksonville, FL

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Walker Allergy & ENT

4.0 (4 reviews)
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Jacksonville Hearing & Balance Institute

Jacksonville Hearing & Balance Institute

2.0(11 reviews)
1.6 mi•Windy Hill, Southside

If I could leave less of a review I would. My husband who is a veteran went to have his hearing…read moretested and experience military service member discrimination by Dr. Green JR. Dr. Green spoke over him, did not listen to his request for information and concerns about testing and proceeded to say he would not assist with anything VA related. It's unfortunate that in a military town like Jacksonville, FL that there is a doctor that truly does not care about patients wellbeing and only cares for profit. I highly recommend doing research prior to contacting/working with or supporting this institution.

Shady and deceptive billing practices. Beware, if multiple doctors pass you down the line for the…read moreinitial intake and hearing test - all in the same visit - you'll probably be charged multiple copays like we were. Their financial policy doesn't state this. They don't explain this. They collect a copay business as usual at check-in, and then send separate bills to your insurance, and later mail you bills for the additional copays. They'll blame it on your insurance company, but your insurance company is just processing it how they bill and code it. Currently appealing, as this seems very wrong and unethical. We've had the same insurance plan for years and have utilized it for numerous other specialists who never charge more than one copay no matter how many staff members pop in to consult with us.

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Jacksonville Hearing & Balance Institute

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Charles C Greene, MD, PHD, PA

Charles C Greene, MD, PHD, PA

2.1(16 reviews)
5.8 mi•Southside

I have been seeing Dr. Greene since 2003 and he is the best ENT I have ever been to. He is very…read morethorough with his exams and he does an excellent job at explaining any and all conditions you have. He even has flatscreen tvs in his exam rooms that play videos to explain various conditions in laymans terms. Years ago, I developed polyps on my vocal cords and had laryngitis for well over a month. He performed outpatient surgery on me at Memorial Hospital and the procedure went very smoothly. He's an excellent surgeon. My follow-up care after the surgery was excellent. I suffer from severe acid reflux (which is what caused the polyps) and I still continue to see him every now and then just to make sure the condition isn't flaring up and the prescription medication is continuing to take care of the problem. His office staff is wonderful. They are all friendly and professional. I highly recommend Dr. Greene if you are in need of and ENT (Ear, Nose, and Throat)!

My parents always taught me that if you have nothing nice to say, it's best to keep it to yourself…read more With that in mind, I'll keep this brief and stick to my experience. In my opinion: Too many tests, procedures, and treatment options that didn't seem necessary. The focus felt more financial than patient-centered. The doctor's communication style came across as confrontational. Just my opinion based on my personal experience. If I could give a zero star I would

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Charles C Greene, MD, PHD, PA - Dr. Charles Greene.  Photo courtesy of jacksonvilleentsurgery.com

Dr. Charles Greene. Photo courtesy of jacksonvilleentsurgery.com

Charles C Greene, MD, PHD, PA
Charles C Greene, MD, PHD, PA

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Jacksonville ENT Surgery - Exam table

Jacksonville ENT Surgery

2.5(27 reviews)
0.5 mi•Southside

I am absolutely shocked to see that Jax ENT has only 2 reviews and they are both 1 star -…read moreconsidering they were both written on the same day, I can only assume it was a couple that wrote the reviews, but that's just my opinion, and again, and assumption. Anyway.... I have been going to Jax ENT and seeing Dr. Charles Greene since 2003.... that's 14 years, people (at least at the time of this review). I would say I have a pretty good opinion about the office, the staff, and Dr. Greene. There are several offices in town. Way back in 2003, I saw Dr. Greene at the office in Arlington. Since then, I have seen him at his office on University. Most recently (about 2 months ago), I saw him at this particular office.... Lake Mead. At all three offices I have been, the staff have all been wonderful and friendly. Smiling and eager to assist. At all three offices, I have never had to wait more than 10 minutes in the reception area before I was taken back and I have never had to wait more than 10 minutes to see Dr. Greene once in the patient room. That's also pushing it..... Usually it's less than 5 minutes once I am in the patient room before Dr. Greene comes in with his warm smile and handshake. I'm not going to go into how absolutely wonderful Dr. Greene is because he has his own page on Yelp and I wrote a review there about him quite some time ago. I still stand behind it 100% and I will post the link to it now: https://www.yelp.com/biz/charles-c-greene-md-phd-pa-jacksonville?hrid=-wo46B90sbyId0xA3IPPag&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) I rarely see doctors (specialists) outside of Baptist Hospital. Dr. Greene is associated with Memorial Hospital. He is just THAT good! I will not see another ENT other than Dr. Greene. He has my complete trust and I HIGHLY recommend him to anyone needing an ENT.

I'm 76 years old, live on SSA so income is limited. I don't drive long distance due to a stroke. I…read morehad a scheduled appointments ,two in one day. The morning of the appointments my transportation got held up at work. I called to reschedule the appointment and was told I couldn't, unless it was scheduled for the same day, which couldn't be done due to transportation issues. Not a very friendly or impressive atmosphere. I attempted to arrange transportation, I couldn't so I called back and canceled the appointments with intents to reschedule for a later date. I was told that I would be billed for the appointments ,$100 each. Again I attempted to explain the issue but to no avail. Staff was not cooperative at all. I do not recommend this Doctor office and WILL NOT pay a $200.00 . My first visit was a joke to begin with. Very cold unprofessional office and staff.

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Jacksonville ENT Surgery - Exam room

Exam room

Jacksonville ENT Surgery
Jacksonville ENT Surgery

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Walker Allergy & ENT - allergist - Updated October 2026

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