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Walker Allergy & ENT

4.0 (4 reviews)
Closed • 7:00 am - 3:00 pm

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Jacksonville Hearing & Balance Institute

Jacksonville Hearing & Balance Institute

1.8(9 reviews)
1.6 mi•Southside

Jacksonville is fortunate to have Dr. Douglas Green and the Jacksonville Hearing and Balance…read moreInstitute. I first met Dr. Green after I had a stroke caused by an ear infection. Dr. Green operated on that ear, correcting the problem. Prior to my surgery, several doctors and nurses commented that Dr. Green was the best of the best surgeons for my type of problem. I must say, I totally agree. The surgery went smoothly and the care I received from Dr. Green after the surgery was excellent. Now I go to Jacksonville Hearing and Balance Institute every year to have my ears checked to avoid any further problems. During my checkup this year, I met Dr. Hillerby. I was very impressed with her knowledge about hearing loss and hearing aids. In additional to being very professional, I found her to both friendly and compassionate, so it was easy for me to discuss my hearing loss with her. Before I left, she gave me several pamphlets about various hearing aids. A few weeks later, I had my first appointment with Dr. Hillerby. She thoroughly explained the benefits of the various hearing aids and was very helpful in assisting me in choosing the best aid for my severe hearing loss. I was never pressured to purchase anything. The hearing aids that I did purchase have been better than I could have ever expected. The new technology has made it so much easier to function when I am in crowds as well as to listen to the TV. In addition, the new ear molds that Dr. Hillerby made for me are far more comfortable than any that I have ever had. Dr. Hillerby invited me to make two more appointments with her during the first six weeks that I had my new hearing aids to make sure that they were meeting all of my needs. During both of those follow-up appointments, she adjusted the new aids so that they would meet all of my hearing needs. Many thanks to Dr. Green, Dr. Hillerby and to the kind staff at the Jacksonville Hearing and Balance Institute. I am amazed at how much more I can hear, and I have become a much more confident person due to my new aids. Edwin Schurr

If I could leave less of a review I would. My husband who is a veteran went to have his hearing…read moretested and experience military service member discrimination by Dr. Green JR. Dr. Green spoke over him, did not listen to his request for information and concerns about testing and proceeded to say he would not assist with anything VA related. It's unfortunate that in a military town like Jacksonville, FL that there is a doctor that truly does not care about patients wellbeing and only cares for profit. I highly recommend doing research prior to contacting/working with or supporting this institution.

Walker Allergy & ENT - allergist - Updated May 2026

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