Front staff rude and ridiculous. Don't go here in a kind of emergency. I'll never return and…read moreneither will anyone in my large family. I will never recommend this place again.

I took my son in on a Friday morning and there was no wait for him to be seen. My son was examined…read moreby FNP Richie Fitzpatrick and she took time to listen to my concerns regarding my son and did not try to rush through our visit. My son tested positive for strep and we decided to bring my daughter up later to get tested for strep as well, just in case. The staff and providers were all so friendly and the facility was nice and clean. I really appreciate the efficiency of the staff so that we were in and out quickly. I highly recommend this urgent care and will likely use them again in the future.

It was very concerning that the lady taking my husband's blood pressure started with the cuff on…read morehis right arm between his wrist and elbow. When the reading was high she then put it on his left arm, but so loose it kept falling and was moving all over. Clearly she was never trained in this task. My husband was then given two over the counter medications that were both expired, one in 2019!

Hard to find where they were located. I had to call them to get directions…read more I thought I had pushed a hearing aid part deep inside my ear (I hadn't). Quick triage and I was reassured that I had not. No waiting. I felt they really cared about me. I would recommend to others.

So happy with the care I get from this location. Best team anywhere. You can make an appointment on…read moreline and they are ready for you when you arrive. Great feature when you are not feeling your best.

Jiji - The lady at the front desk is very rude I asked her…read moreif I have any co-pay to pay, she got defensive and did not give me any response. she said call your insurance (in a very rude manner). Everyone else is great here in the clean & the new facility.

I had to come here to get tested for COVID-19. They had a lot of people waiting in the parking lot…read more They were moving very efficiently while still being friendly and professional.

From the owner: PLEASE NOTE: The hours noted are for the facility only. Express Care and Services hours vary…read morebetween facilities and holidays. Please visit our website for more information

My wife and I have used this clinic many times, I think they are great…read more Doctor is very nice and I respect him. Dean

I love this place - The Doctor is great. I & my family have come here to this place at least 6…read moretimes in the past few years. I don't have insurance and I feel the prices are fair. My family and people I know depend on quick care centers like this. Keep up the good work, and I appreciate your business.

FABULOUS!!! Always have a great experience here. The staff is friendly and knowledgeable. They do…read moreonly see patients 2+. I'm This establishment sees issues such as: cough runny nose fever, sore throat, UTI symptoms, STD concerns, your pain, rash, sports physicals, pinkeye, insect bike, minor aches and pains without injury, minor burns, nausea or vomiting, sinus infections

8:00 am on a Sunday morning. Office opened promptly & everyone was super-pleasant. In-and-out in 20…read moremins.

Very clean, very efficient. I loved the ability to schedule online and then get a text message to…read morelet me know 20 minutes out. The staff answered my questions and assessed my symptoms very quickly. Very good experience and I would consider this facility over the Telehealth on demand.

They took forever , and these idiots don't prescribe any medicine that is helpful, only give meds…read morethat are useless when u are fighting a sinus infection.

This location is a joke. Maybe there are some good doctors but based on the way my mother was / is…read moretreated its hard to tell. My mom has two doctors at this location , a general care and a cardiologist. She has been a patient for years. A couple months back my mom thought she had a sinus infection. She called her GP and asked if they could phone in an antibiotic. No can do since they "have to see you". She went in and never saw a doctor but a PA or nurse working the office. Her head did not clear up and a week later she went to urgent care and a person there discovered her right ear was completely plugged / impacted with wax. Seems pretty basic when she went to the Cleveland Clinic and told them she thought she had a sinus infection that someone would look in her ears. She needs to see a real doctor to have it removed. The cardiology department in not any better. My mom was recently in a local hospital and had heart cath. done. She has some blocked arteries. I called her clinic cardiologist to give them a heads up about her admission , testing and results. After that her GP doctor called multiple times the next day wanting her to come in the office for a follow up. She was just treated and released so what is an office visit going to do for her from a GP or PA when her issue is her heart ? I have called her cardiologist another couple times to let them know her Cath results were going to be uploaded to their site and we wanted a surgical opinion what if any options are available. I have never received a single call from anyone following my messaging. Today I called her cardiologist office to inquire if they reviewed her Cath results for any surgical options. When you call you can not call the doctors office directly. It goes to a call center then they decide where it goes. On average if you call its 30 minutes to over an hour wait time. Today someone answered then transferred me to the downtown clinic campus. After waiting 10 minutes a woman answered and I asked for my moms cardiologist. Her reply was " You called the wrong location". No , I called the right number but someone sent my call to the wrong location. Waited a while and a woman picked up from the Lorain location. I asked her if anyone knew if my moms test results were received and reviewed. She put me on hold then came back and said she thought they had them but my mom needed to come in to review them. I explained to her its a waste of time to come in unless someone has actually reviewed the Cath and can answer if there are any surgical options. She basically blew me off and said it would be explained at an office visit. I asked again if she can tell me if its been reviewed as in its a yes or no answer. She said " you are yelling at me and if you raise your voice I will end this call". My reply was I am on speaker phone next to my 92 year old mom so she can hear and I have not come close to yelling at you yet. I asked the question again and she gave me a snippy repeat answer. I ended the call and told my mom that I think they have your test data but no one has or is looking at it. Left her house and on the way home got a call from her cardiologist office. Guy was nice and I told him I have about had it with the two doctors my mom uses and I did not appreciate the snippy call I just had with someone a few minutes ago. He did tell me no one reviewed my moms Cath info but he would "leave the doctor a note". Thanked him and hung up. Got another call from the same office a few minutes after I hung up asking if my mom wanted to come in tomorrow. I asked did some surgeon or review board look at my moms Cath info ? The answer was no so again I asked what good is an office visit when it tells the patient nothing. Ended that call. Pretty sure the Lorain Cleveland Clinic's only goal is keeping a flow of people coming in. If you call them expect a 30 ~60 minute wait time and you will not be speaking to a doctor. When you do go for an office visit you will likely see a nurse or PA. My mom complained before about trying to call in and she was spot on. Lowes & Home Depot answer their phones and its nothing life threatening. Lorain Cleveland Clinic has also consistently screwed up my moms meds by not calling them in or quantity wrong , consistently. My dad had heart surgery when Toby Cosgrove was a surgeon and later CEO. It was a great organization then. Today its all about $$$ and the "Patients first" commercials are / were a bad joke. I would not take my dog to the Lorain Cleveland Clinic. I would give it zero stars if possible.

Easy parking, massive revolving doors, knowledgeable staff, delicious cafe, what's not to love!read more

I "discovered" a nest of yellow jackets in my yard, and they expressed a significant amount of…read moredispleasure at being interrupted. I got into Quickmed and saw a great gal. She took my history and provided options and got me sorted. I would go back there in a heart beat.

After our daughter had a scary fall, we found ourselves at the Quickmed Urgent Care. Rachel and…read moreTim, the PAs, were so incredible. They made our 8 year old daughter feel empowered to share her feelings, they were kind and so very patient! The woman at the front desk was wonderful at distracting our 4 year old son also :) We were so impressed and pleased that at our time of need we were able to find such wonderful caregivers!