Extremely poor service.
Called them about transferring a prescription.
They said it was ready to pick up and we ran by.
That had only filled half the prescription.
When we asked that is all the prescription was for.
We knew that was not right and we made calls to confirm the prescription had the proper amount (this was confirmed) and that the other half could be filled right now.
We gave this Walgreens the information and all they did was argue with us - they would not get paid if they gave other half, about how they were "just trying to understand" how it worked, etc. It was at least 20 minutes of us saying look, the transfer had an error can you just make a call. They finally agreed. Another 20 minute wait and we were told that the person they talked to was looking at records from years ago and could it see anything.
Save yourself a big hassle. While there can be problems in transfers, they should have offered to double check things instead is arguing for 20 minutes and taking another 20 minutes to make a short phone and not even checking with us to get a current account number looking at account several years old. read more