I experience the WORST retail customer service of my life at this Walgreens. I purchased a box of candy canes before Christmas and when I opened them at home, every single one was broken into at least 4-6 pieces. I was so disappointed and angry that I returned them yesterday. It wasn't even the $1.74 refund that I cared about, but I wanted them to know they were selling poor products. The cashier actually accused me of dropping them and breaking them, then stated that I should have noticed they were broken before I bought them!
Wow, just wow. Unbelievable! I responded that yes, someone certainly dropped them but it sure wasn't me, and that if they were so noticeably broken, then why were they on the shelf for sale? I was so offended and flabbergasted with this conversation I would NEVER shop here again. This lady needs some serious training and attitude adjustment. Was it really worth offending a customer over $1.74 to lose a customer for life? read more