Very poor experience despite having an appointment. I called over a week in advance to ask whether I should make an appointment or walk in. I was explicitly told I must make an appointment, so I did--scheduled for March 2nd at 11:00am. When I arrived and checked in, there was one appointment ahead of me and five walk-ins. By 11:30, staff began taking additional walk-ins instead of honoring scheduled appointments. When I politely mentioned that I had an 11:00am appointment, the lab tech responded rudely and told me I would have to wait, without explanation. If this location operates on a first-come, first-served basis, appointments are misleading and a waste of patients' time--especially for those who have taken time off work. I understand delays happen, but basic courtesy and clear communication matter. I ultimately had to leave and will not be returning. read more

Last time I was here at the pharmacy the line was 17 deep behind me. I have a picture to prove it. Today, I am 45 minutes into trying to fill a simple prescription. I need to go somewhere else. On one hand, I congratulate them as to how busy they are. On the other hand, they really really really need to fix this. If there's any place else, you can go, go there. read more

Excellent service, the pharmacist Rose was very cooperative and took her time to locate a medicine at another pharmacy cause they did not have it, very compassionate in finding the medicine my Mom Rosa Bravo, 92 years old needed. Thanks Pharmacist Rose I really appreciate your time and effort read more

I know Walgreens has always been a little pricey. It is the closest thing to my house and the selection is not great. They are always very low or out of diapers. It has been this way for months. You would think that they would order a bigger stock but eight times out of 10. I am disappointed when I go here. Staff are not helpful. read more

Pharmacy technician Eli wow had excellent customer services has a calming effect so attentive n friendly

The pharmacy techs disconnect your calls or transfer you to a never ending recording. My prescription is always delayed because it is never in stock. My husband's pain medication for cancer was called into this pharmacy 12 days ago, and nothing. I'll have to go there and stand in a long line, not knowing if I'll be able to get the prescription. I've been going there for 20 years and the pharmacy service has always been lacking but never like it is now. ******************************************** To file a complaint with Walgreens corporate office, you can use the following methods: Corporate Headquarters: Walgreens is headquartered in Deerfield, Illinois1. Customer Service Phone Number: Call Walgreens customer service at 1-800-WALGREENS (1-800-925-4733), available daily from 7:00 am to 12:00 midnight CST2. read more

If I could give negative stars, I would. Every visit to this Walgreens pharmacy involves waiting at least 15 minutes--minimum. My most recent experience was the final straw. I had called earlier in the day and spoke to someone who was incredibly rude, but they assured me my prescription would be ready by 4 PM. I didn't arrive until 6 PM, giving them plenty of time. When I got there, I was told I had to wait for the pharmacist. I ended up waiting an entire hour--only to be told my medication wasn't ready and I couldn't get it until the next day. I explained that I was already supposed to have received it two days prior, but their system always causes delays with this specific medication. I also mentioned that the medication causes me side effects, and I could literally hear the pharmacist talking to someone else, speculating about which side effects he thought I was experiencing. No sir--you were wrong. I had an important exam the next day and needed that medication. They eventually handed it over, but only after I pushed back. I'll never know if they simply weren't ready or just didn't want to give it to me--but I will never return, and I strongly encourage others to go elsewhere. This location is beyond unreliable and unprofessional. read more

Can't leave negative numbers so... 1 it is. The corporate manager for this region tells me that they are a business yet he doesn't even care about the store staff committing HIPPA violations! Don't go here they will eventually give your personal medical information to some stranger! Also they lie like a goddamn rug and play games with meds especially with quantity especially when it's a large pill count... They'll short you and tell you tough, you should have counted the pills before you left as if that is an acceptable or practical thing to do when you have several bottles with 100+ pills in them. read more

Worst pharmacy Ive ever experienced. They dont even answer their phone or put you on hold and don't return to the call. Out of stock for meds all the time. Very slow service and rude staff. read more

this place is a joke. not so much the store itself but but THAT pharmacy is NOT professional at all I never knew hold means hang up in a valued customer's face ? if I did not have my chronic health issues and the location wasn't convenient ?! I would never pick up my prescriptions here. but convenience right ? read more

Waiting on RX, not dog friendly won't be back. Pharmacy did a great job. My dog is FAMILY.

Do not get your prescriptions here unless you have an hour to wait in line to get it. Doesn't matter if you go in or wait in the drive through it will take forever and a day they have people there but they are just standing around not helping with one guy bouncing between the car and in person lines. Completely unprofessional and honestly horrendous service you need to fix this. read more

The Pharmacy at Wesley Chapel is the worst service I have ever seen , The simplest medicine for blood pressure is never in stock, I'll been waiting over 5 days after sending my doctor fax to them. Although I have been in their service for more than six months, always rude disgusting customer service. If I could i would give a negative feedback. read more

I had an appointment for a vaccine this morning and had one of the most UNPROFESSIONAL experiences as a consumer. Walgreens pharmacy was a true cluster. I made an appointment for my vaccine and arrived early. Was waiting for the appointment when a "Karen" went up to the counter and stated she had an appointment later in the morning but could not make it..can they work her in. She was worked in, in front of me. I go to the counter and ask this young girl who was registering me the ETA on my appointment, as I too have a job and as a professional made an appointment. The girl was very cheeky and explained how the woman and I had appointments at the same time .... which was a LIE. She then self corrected when I told her I had been there and witnessed the interaction. She replied that she just got there--no kidding?? She went on to explain how though my appointment was at 9, it takes time to mix the vials and do the paperwork. (We are now 10 minutes after my scheduled appointment - spare me your rambling - just say you messed up) Now, this is the same girl that said the lady and I had the appointment at the same time, right? She also had me complete paperwork that I completed online telling me this was different paperwork. Wrong again. So, when I do go back to the patient room, which is approximately 5 X 5, the administrator of the vaccine had NO MASK! OMG, I looked up and was in such shock that I could not even react and get myself away from her. UNBELIEVABLE FOR A MEDICAL PROFESSIONAL. Yes, I have had my COVID vaccine but can you please read about transmission??? I feel this is the first time since the pandemic that I have had a full on possible exposure and it was by the WALGREENS PHARMACY PERSONNEL!! Yes, I have high expectations for myself and my other colleagues in the health care industry. WE CAN DO BETTER. read more

Why do i have to wait 40 minutes for a prescription? Because they closed all windows inside... this is absolutely absurd i wanted to make a quick stop since i'm recovering from surgery and picking up meds for that surgery just to wait in pain. I am livid. terrible experience i am going to change my pharmacy. y'all need to do better and open all your lines up on the inside, some of us don't have all the time in the world to wait. 0/10 recommend. read more

Worse staff they are quite unhelpful. I literally load money on prepaid cards at every surrounding Walgreens they proceed to tell me they can't do it from my digital card someone please train them on manners instead of lieing saying THEY DONT DO IT. read more

Walgreens - I have included a list of vendors and retailers that are included in this service - Drugstores Near Me - Wesley Chapel, Florida

If you're interested in getting Covid-19, this is your store. Masks are not required and most people don't wear them, don't abide by social distancing, or even follow the arrows. Not one Walmart employee said anything to them. If you're going to be that selfish, talk on the phone spreading your germs around, stay home. I used to shop this store 3-4 times a week. I'm not interested in shopping a store that can't follow common sense or CDC guidelines. read more

There service is a clear indication not only do they have no regard for customers but lie as well. My girlfriend has been seeing the same doctor as well as getting the same scripts since 2006. Today seen the doctor,took scripts to Walgreens,,, received 2 texts say meds were ready for pickup but when she went to pick them up ,not only treated bad ,but also told she could not get them till Monday .this happen all the time. A older guy was told the same think today but argue with the pharmacy and they told him it was his lucky day so instead of coming back Monday, he was going to get it today, Walgreens news flash it's up to the doctor not your store you been screwing with my girlfriend for mouths,,let's see how you will lie when you land on the 6 o clock new ,,,by the way the only reason you got one star, the only way I was allow to post a review read more

Literally the worse walgreens in life. They gave me the run around about filling a prescription after they told me it was at another location on 56 get to 56 they say it's on 54 where I just came from. For me to ultimately have them cancel my script all together to go to CVS BEWARE DO NOT GET YOUR PRESCRIPTIONS HERE !! Horrible service. read more

Always have my medication when I need something filled. Sometimes they take a little longer on filling prescriptions but do a fantastic job otherwise and I'd rather the prescription be filled correctly than rushed. Busy most of the time as it's on a major roadway. Thank you for always going the extra mile. Your job is not always an easy one. They have a great staff who I've watched deal with customers that are impatient so kindly. Keep doing a great job. read more

Started trying this store a while ago, after changing from the shabby one down the road. Everyone seems eager to help. Clean as it is a newer store. May be my go-to, much better, needed change from the one I usually have gone to. read more

Very professional and quick service for a high volume store. There were two people at the front, which is unheard of, and 5 people in the pharmacy. They treated me great and were very nice. I recommend you use this walgreens for your pharmacy and convenience store. read more

The pharmacy here is the WORST. When my Mom's hospice nurse was trying to get a refill on pain medicine, she was told to 'wait in line' like everyone else (even though the nurse made sure the order from the doctor came through one hour prior) and they would not expedite the order even though my Mom's nurse told her (the manager) that my Mom fell into excruciating pain. They were so rude and terrible! I will NEVER go there again. If I could give them a minus 5 stars, I would. read more

The pharmacy is completely understaffed and it's always a long wait. They also take a long time to answer the phone.

This place needs more staff or some help. If you go to the pharmacy, expect to be there an HOUR. They need to hire more help. The area is growing and Walgeeens can't keep up. read more

Online order and pick up in this store. The staffs are very laze and bad attitude. They said it is not their store based on the pick up information, then drove to another store as they instructed, this store is better, staff carefully check the information and told me that I am right, asked me to back to the store and confronted with them, finally I did it, laze people in 28115 Wesley Chapel Walgreen Store. read more

Pete M Had my prescription refilled for blood pressure medication. They refilled it with the correct label on bottle incorrect pill inside . Check your medications compare pills on Web MD pill identifier read more

My doctors keep accidentally sending my prescriptions where which is out of my way. The drive thru is super dumpy and looks like it and the parking lot have not been cleaned in decades. Super run down. The techs are super unfriendly. I will avoid going here at all costs. read more

So fortunate to have a local walgreens with staff that is very friendly and helpful. If I can't find something there is always a cheery walgreens staff ready to help. I do appreciate them and love walgreens convenience and prices in their sales papers read more

I've literally been waiting 30 minutes in line trying to pick up my prescription. I hate this Walgreens, go to the one on county line.

The store seems unorganized, and there were no employees available to ask while I looked for my item. After finally finding it, I went to the one and only register they have. The cashier took his time ringing up the 2 small bags of items for the customer in front of me, then asked her to sign up (more like insisted) for the discount card. SLOWLY he entered everything in while I stood with my ONE ITEM. This place is at a prime location but is outdated, understaffed, and needs self checkout if they're going to be this slow. read more

Dropped off 2 rolls of 27 prints each and spoke to the Walgreens staff when I dropped them off as I haven't had film developed in years. When I picked up the photos, I was charged over $15.00 per roll for a total of $33.00 to develop 2 rolls. When I questioned the amount, I was rudely informed that there is a minimum $12.00 processing fee per roll by a very snippy saleswoman. 1. This was not communicated to me at any point when I dropped it off 2. Itnis not listed anywhere in their store 3. It is not listed on their website (that I could find) R. Finally it is not listed on the outside of the prints envelope or on my receipt. Totally shady and hidden from the consumer & extremely rude customer service when I questioned the amount and why it was so much. read more

Open 24 hours, and offering everything from cosmetics and toiletries, to cleaning supplies and office supplies, to groceries and WINE, love that this place is close enough to walk to. We often stop by the Redbox and then run in and grab candy or a soda. We also stop in to buy birthday presents, as their toy aisle has some cool stuff. We've also used them for emergency batteries on holidays when everyone else was closed, and early in the morning when we need milk or bread before the grocery store opens. Most employees are friendly and welcoming, although there are a couple that need to find another job! read more

Horrible customer service!! I ordered my photos and the lady told me 8 minutes.. now I'm sitting here waiting to check out for 20min and one of their employees is sitting there printing her own photos on the machine! Literally 3 feet away from me and she won't even eat someone to ring me up. Not to mention there are about 2-3 other customers waiting behind me to checkout. read more

I have nothing but good things to say about this Walgreens. Their staff is friendly, knowledgeable, and took the time to explain my prescription concerns with me. read more

Please stoppppppppp asking if we want to buy candy bars. If I want to buy something else I would STOP STOP and get the Tampa Times off of the front door. I am going to find some place else to go to. Why do we have to be asked three time before we get to our cars for money???/ Candy bars,Charity's, Times news, at all the walgreens stores WHY WHY.. Am I the only one that feels that way????????//// read more