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    Walgreens

    1.3 (3 reviews)
    Closed 8:30 am - 5:00 pm
    Updated over 3 months ago

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    CVS Pharmacy

    CVS Pharmacy

    2.3(33 reviews)
    0.7 mi
    $$$

    I want to thank Dr. Nicole and her team always making sure we are up to date on our medications …read more She always looks for the lowest possible price for us. She is so knowledgeable and professional! Dr.Nicole makes you feel like the most important patient!

    I went to this CVS because it is closest to me (19602 N R H Johnson Blvd. Sun City West AZ). After…read moreenough verbal abuse, I switched to another CVS. My medication quantity changed without my knowing because doctors these days share no details with you anymore. I explained, I get a better deal if it is a 30-day vs 90-day. Rita the pharmacist replied, "I cannot break the tube in half. End of story. Then she said I was taking it wrong. Then she said the pharmacy loses money. I contacted my insurance 3x's agreed with me and was willing to override the Rx change and Rita would not take their call. I complained 3 times to the CVS complaint department and they agreed I was correct and tried to override but not successful. Rita would not change the Rx. I filed a complaint with the attorney general pharmacy board in the state of AZ. I got a call back from compliance. Because the Rx was written in grams it cannot be changed to 30 days. Simple enough. I did more digging. My original Rx's, a cream, was written one full then but today in grams. If the pharmacist had explained to me the doctor wrote it differently, I would have understood. Barking at me; sit, heal, stay was not going to work for me. She would not pick up the phone to talk to me. NO ONE should endure this. This is an adult driven neighborhood. The CVS regional manager was supposed to call me back and never did. I also sent a letter to the CVS Scottdale headquarters' office and nothing. There is also another staff member assisting. She is also grumpy most of the time. It is awful here. Go elsewhere if you can. The other CVS called me to confirm she transferred my refills and was soon to be ready. I did not even ask her to return my call. She was kind. Kindness goes a long way. We all make mistakes, including healthcare professionals. If you are barking at customers, it may be time to move on... The APP is not user friendly. You request for a refill and it says it I ready for pick up then it is not there it resets to order again. There are constant windows needing to be opened to look for the Rx number and other information not on the same Rx page about the same Rx. Who's on first?

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    Walgreens

    Walgreens

    1.6(53 reviews)
    6.3 mi
    $$

    Shopped here a few times in September of 2018…read more The staff was nice to all of us, but the feeling of "dressed-up" poverty that stores like K-Mart used to have is here, probably just like at all Walgreens. I have no qualms about that, coming from a generation that shopped at Western Auto, Grants, GallenKamps, and the like, but my college students from Japan wondered why the atmosphere was depressing. Perhaps the fact that the location is surrounded by cacti contributes to this.......

    I genuinely don't understand what's going on with the customer service at the pharmacy section of…read moreWalgreens. Every interaction I've had over the past few months has been consistently unpleasant. The staff come across as rude, and their tone makes it feel like customers are a burden. Even when calling from home, you're still met with the same negative attitude over the phone, which is frustrating and unnecessary. I've worked in customer service for years, so I understand it can be stressful, but there's still a basic level of respect that should be maintained. The way customers are spoken to here is honestly shocking. I sincerely hope management or HR at Walgreens sees this and takes it seriously. There needs to be a conversation with the pharmacy staff about how to properly communicate with customers. People come here for help and deserve to be treated with respect. At this point, I WILL BE driving an extra six miles just to avoid this location at all costs.

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    Walgreens - drugstores - Updated May 2026

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