The bathrooms are pretty gross, but they are public bathrooms so that's nice. This Walgreen also…read morehas the best selection of fake nails and you do not have to ask an associate to take off the security tags like you do it other stores. The shelves were stocked. OK there were some missing items, but it wasn't bad. Overall, my experience here wasn't great, It wasn't bad. It was just in the middle.

Thanksgiving day wife had medical emergency. Could not find a pharmacy within miles that was open…read more At 7:30 am Fri I was 1st in line at pharmacy. The pharmacist had to contact MD to adjust RX to available doses and had RX at 10am . This is just one of multiple extra efforts. The pharmacy has done to keep us alive.

Super thankful to Ben, the pharmacist at the Walgreens in Surprise off Bell and Grand. I don't have…read moreprescription coverage through my medical insurance atm and was going to have to pay a fortune on my medication that I have to take, Ben was able to help me get some coupons to pay a whole lot less on my medication. He was patient and kind as he walked me through the process of getting the coupons. Thank you Ben, and God bless you!

This place sucks! I hate the pharmacy! They send me (2) texts and leave (2) automated messages on…read moremy phone... a day later I show up to pick up my prescription, and they say it's not ready yet... this happens all the time..... done....done...done... I now order from a pharmacy on line and it shows up at my door.... I've never dealt with some many incompetence people except for this place..... done!

I want to thank Dr. Nicole and her team always making sure we are up to date on our medications …read more She always looks for the lowest possible price for us. She is so knowledgeable and professional! Dr.Nicole makes you feel like the most important patient!

I went to this CVS because it is closest to me (19602 N R H Johnson Blvd. Sun City West AZ). After…read moreenough verbal abuse, I switched to another CVS. My medication quantity changed without my knowing because doctors these days share no details with you anymore. I explained, I get a better deal if it is a 30-day vs 90-day. Rita the pharmacist replied, "I cannot break the tube in half. End of story. Then she said I was taking it wrong. Then she said the pharmacy loses money. I contacted my insurance 3x's agreed with me and was willing to override the Rx change and Rita would not take their call. I complained 3 times to the CVS complaint department and they agreed I was correct and tried to override but not successful. Rita would not change the Rx. I filed a complaint with the attorney general pharmacy board in the state of AZ. I got a call back from compliance. Because the Rx was written in grams it cannot be changed to 30 days. Simple enough. I did more digging. My original Rx's, a cream, was written one full then but today in grams. If the pharmacist had explained to me the doctor wrote it differently, I would have understood. Barking at me; sit, heal, stay was not going to work for me. She would not pick up the phone to talk to me. NO ONE should endure this. This is an adult driven neighborhood. The CVS regional manager was supposed to call me back and never did. I also sent a letter to the CVS Scottdale headquarters' office and nothing. There is also another staff member assisting. She is also grumpy most of the time. It is awful here. Go elsewhere if you can. The other CVS called me to confirm she transferred my refills and was soon to be ready. I did not even ask her to return my call. She was kind. Kindness goes a long way. We all make mistakes, including healthcare professionals. If you are barking at customers, it may be time to move on... The APP is not user friendly. You request for a refill and it says it I ready for pick up then it is not there it resets to order again. There are constant windows needing to be opened to look for the Rx number and other information not on the same Rx page about the same Rx. Who's on first?

Bought some steak here... not usually my first choice -- but we have unexpected company and our…read morebutcher shop is closed today. Got home and noticed that one package was labeled as being 2.2 pounds, but the steak looks too small for that. I used a very accurate electronic scale and found that steak, styrofoam tray, and plastic wrap weighed 0.974 pounds. I weighed the other steaks and most were labeled inaccurately, nearly twice the actual weight of the entire package -- more, if I weighed the steak only. I called the store and asked for a manager: my call went to voicemail. Fat chance I'll ever hear from them. Walmart, you just lost a customer.

Extremely difficult to find the entrance to the Pickup Groceries and also to the Automotive Center…read more It is not marked on the building at all. The entrance is off Grand or Hwy 60 off to the right. The service lines were long. They eventually got my oil changed but did not honor the road hazard warranty for my tires citing they thought it was not road hazard damage. Don't know for sure if they were right but still disappointing.

Shopped here a few times in September of 2018…read more The staff was nice to all of us, but the feeling of "dressed-up" poverty that stores like K-Mart used to have is here, probably just like at all Walgreens. I have no qualms about that, coming from a generation that shopped at Western Auto, Grants, GallenKamps, and the like, but my college students from Japan wondered why the atmosphere was depressing. Perhaps the fact that the location is surrounded by cacti contributes to this.......

I genuinely don't understand what's going on with the customer service at the pharmacy section of…read moreWalgreens. Every interaction I've had over the past few months has been consistently unpleasant. The staff come across as rude, and their tone makes it feel like customers are a burden. Even when calling from home, you're still met with the same negative attitude over the phone, which is frustrating and unnecessary. I've worked in customer service for years, so I understand it can be stressful, but there's still a basic level of respect that should be maintained. The way customers are spoken to here is honestly shocking. I sincerely hope management or HR at Walgreens sees this and takes it seriously. There needs to be a conversation with the pharmacy staff about how to properly communicate with customers. People come here for help and deserve to be treated with respect. At this point, I WILL BE driving an extra six miles just to avoid this location at all costs.

Dont get your scripts sent here I was waiting in line behind…read more1 car at 9pm and they shut the window on us because they closed and didn't want to give me my medication, they were walking past and clearly saw us. I'm transferring my script to another cvs or a Walgreens honestly because Walgreens wouldn't do that.

New pharmacy staff is terrible. So slow and every time I get something sent there they have an…read moreissue with it. Changing pharmacies

Great customer service! Order done sooner than expected. Competitive pricing. Highly recommend!read more

Thomas is so wonderful. Always so helpful! I was prescribed medicine that needed certain parts and…read moretools that he was nice enough to hunt down for me and that means a lot.

This CVS location is my go to. The store is always clean and the staff is very helpful and…read morefriendly. It's the same with the pharmacy within the store. Discounts are always clearly marked and their items as well.

Unprofessional. Untimely. Never called to let me know about prescription being delayed. Was told…read morethey call customers nightly. Never did. Will be switching pharmacies ASAP.