The nice thing about Walgreens is it's a convenience store as much as a drugstore so they carry some of the items that I need sometimes from Viva paper towels, Laundry soap,to food- some groceries and typical convenience store things like chips, donuts, pop, water and ice cream. The first aid items are extensive and they have a large health and beauty area. They also have a small household supply area and school and office area. The customer service was great I had two different staff members took me directly to the item I was looking for. When the line started to get long they called someone up to the front right away. Just remember it's about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I really try to look them in the eye when I'm checking out and tell them I appreciate the work they're doing. It's a small thing but I try to be kind and appreciative each time . read more

iOS really wanted to switch my pharmacy business to Walgreens I gave them all 4 of my prescription s and they filled only one and never filled anything so ended up going back to someone that wanted my business read more

We've been loyal customers of Walgreens for nearly 20 years. We've watched the service at the Silver City store deteriorate over the last four years as the managers have continued to relentlessly cut staff hours. The pharmacy now closes for 'lunch' and there is but a single staff person for drive up and the counter. Wait times have reached untenable limits for a business in a competitive market. As well, the staff shortage began to lead to prescription errors. We've switched to CVS and have been most happy with the service and staff there. read more

Considering the limited number of employees assigned to this store the service is tolerable. Shelves are usually stocked pretty well. But this does not include the pharmacy. The pick-up wait is usually quite long in the store or drive-in. Since they started using a Central Pharmacy for some prescriptions they are not filled as quickly and the employees can't seem to "find them" while you're waiting. They have A LOT of trouble coordinating prescriptrion refills between your doctor and Walgreens. And lately the pharmacy is closed Saturday and Sunday. read more

I just got back from Walgreens at 5:05 on a Thursday afternoon. My change came to $7.91 and because the teller didn't have any pennies, she gave my 75 cents and said sorry and moved on. I was shocked. I said you have any dimes or nickels. And she said No. I have never heard of a store not giving their customers their change before. I tried to call the Manager when I got home but the number doesn't work. This is about the third time they have done this to me at this store. I think they are scamming or just great mismanagement. I have been going there for over ten years and haven't had this happen. Maybe a penny or two. But never change. I'm going to call their Corporate Office and let them know. I'm angry about it. read more

There is NEVER NEVER NEVER enough help at the pharmacy!!! Verrrry DISRESPECTFULLY to your customers...but it seems like YOU don't care! The lines both inside & outside ARE ridiculous! NOW, after waiting until the recording HUNG UP ON ME, to speak to a pharmacist & calling back for a second time, there is STILL NO ANSWER! Been 23 minutes this time, the recording says "one caller ahead of me". Give me a break! I was just in the outside window MESS! My RX is WRONG‼Can I speak to someone? NOPE‼ Guess fiXing it TONIGHT BEFORE YOU CLOSE, WON'T HAPPEN! read more

Expect to spend over an hour in the drive through to pick up a prescription. Every single time .

Although I like to pass on rating chain stores, a very nice experience with the pharmacist, in the evening, with an out of town customer (me) that was taken care of as if I was a home town boy! Thank you to the Walgreens in Silver City NM read more

Walgreens - the front of a pharmacy - Drugstores Near Me - Silver City, New Mexico

Just got off the phone with employee whose first name begins with A and ends in R. If she is having a bad day; sorry, you still have a responsibility to not take out your bad hair day, or whatever else, on the customers. More importantly, you should not be employed in a line of work where you are required to deal with the public. Just my .02! read more

Thanks to the ACA, I been directed to use Walgreens for my prescriptions. With few exceptions, my many experience has been dismal. Each time I used the drive-up, the wait time was over 25 minutes... though there was only one or two customers ahead of me. Today, in store, I waited more than 23 minutes. At first there was only one rep at the pick-up window, but she was checking in some incoming Rx's, and ignoring the is-store customers and the drive-up window. Then a second rep came up and attended to the drive-up, but couldn't help that customer. Then she attended to the customer in front of me, and after 9 minutes, couldn't finish that transaction. There is now 4 people behind me, and the 1st rep is still checking-in the incoming Rx's at the pick-up window in front of the now 5 waiting customers. Once I got to the window, my pick-up took less then a minute. Not really an employee problem. More of a Walgreens issue of procedures and policies. Not a good overall customer expirence over several encounters. My next move it to get my RX to another drug store. read more

I decided to write a review as I sit here in the drive through lane going on 22 minutes no cars have moved this is not an unusual experience of the Walgreens in Silver City complete dysfunction read more