The FedEx inside this Walgreens is an absolute joke. They will not let you drop off unless your packages are fully taped up and most of the time they won't take your package anyway, because their "shelf is full". A kindergartener could arrange the shelf better in order to be efficient and make space but most of the time this location just turns you away. Shameful of FedEx Corporate to let this location continue to operate. They do not serve customers whatsoever. read more

SENT THIS TO WALGREENS CORPORATE I never take the time out of my hectic life as a single mom of 3 to write an email such as this, but I was so appalled at the treatment I received at the Walgreens Pharmacy at 1808 University Ave in Oxford MS, that I felt compelled to write. My hope is that no customer should ever be treated in such a manner. Ever. When my son sophomore at the University of Mississippi broke his hand and required immediate surgery I took off time from my job as a teacher in the Baltimore County schools and booked the soonest flight. An expense which is huge burden for our family. He was in tremendous pain and required immediate medications. The lines were long, which I understood, I handed in his prescriptions. I returned back 90 minutes later after and waited on yet another line and was told " I sat down in the pharmacy area and called Cigna, thankfully the insurance representative was kind, helpful and patient. Cigna saw on their end that the mistake and long delay was indeed with the pharmacy since they were entering MY name and not my son's. Mistakes happen. I understand that. But the attitude from and then the pharmacist was unjust and extremely unprofessional. She purposely made me wait on the line again, and then again. Each time I was confronted with eye rolls and words I wish not to repeat. I am writing this in my hope that no one. . . EVER. . . is laughed at, ridiculed and embarrassed. I was simply seeking essential medical care for my son. I am advocating not only for myself, but for all Walgreen's customers who may face similar treatment at this location in the future. I hope they never have to endure what I did today. It is a terrible reflection on your company. I would appreciate a response. read more

Walgreens - First line. They had me wait on one similar 3 SEPARATE times for same prescription !!!!! - Drugstores Near Me - Oxford, Mississippi

They are under staffed. Management is horrible. They never have anything in stock. No one is ever standing at the cashier to check you out and the wait lines are so long! Don't even get me started about the pharmacy. You are never greeted with a smile only an attitude. Please go to a local small business pharmacies. This location is absolutely ghetto and unprofessional. read more

Stood in line at 4:40 till 4:57 waiting to get COVID shot for my daughter. Once at the counter I said to the associate directly in front of me that we were here to get a second shot. A lady off to the side, who ignored the long line and never assisted says "you have an appointment". I said no, she said "well we stop taking people for COVID shots at 4:45 you'll have to come back". At no point did anyone speak to the long line and ask anyone if they were there to get the vaccine. This place has no concern for customers. They have a terrible reputation in Oxford. Shared the story with a group of students and they all said "the one on University is the worst!" read more

Walgreens - Covid shot room - Drugstores Near Me - Oxford, Mississippi

The most incompetent people on the planet... I thought CVS was bad but these people must've gotten there degree from a dumpster. Please never go here. They've costed me so much money... they don't know how to use simple coupons they always blame it on insurance or the Doctor but it's just because they don't know how to use the coupon and then lied to me saying "Wallgreens no longer accepts the coupon" when my sister uses the same coupon for the same drug at a Wallgreens in Nashville. THE WORST EXPERIENCE. it's not that it's happened once it's happened LITERALLY EVERYTIME for the last 5 months. Every time I'm in there for 45+ minutes. They always pass the blame when they don't know how to do the simple thing. read more

If your insurance does mot require you to use Walgreen's, BUYER BEWARE of this location. Like many businesses, this one has trouble finding and retaining good workers. As a customer, my insurance company and I spend in excess of $20,000 per year in prescriptions alone almost all of which goes to this Oxford branch where my family has been a customer for 23 years. Putting up with new employees that do not know you and who have to verify every id you have versus established employees that ask you to verify address and date of birth is the tip of the iceberg. These new employees take their lead from recently promoted karen-inspired managers that are snide, bullying, disrespectful and otherwise poor management/employee hires. One example of such a poor manager is Tiffany whose customer NON-service reaches a new levels of egregiousness. I hope and pray you never need her assistance, especially in her management capacity. read more

I went there to get a prescription. I had seen the reviews but I normally have gotten good service out of the Batesville, MS Walgreens (my regular pharmacy) and just said I will see for myself. Was treated poorly with a bad attitude and was made to wait 2xs in line as I was texted that the prescription was ready but when I got there they said it was an error and to come back in an hour. I came back an hour later and again when it was supposed to be ready was told that they don't fill that type of prescription there. (Magic Mouthwash Dental Rinse for relief of oral pain). Since I had this type of prescription already done at my home Walgreens in the next town over (of which I can say has great care for their customers) I didn't think there would be a problem. So I was made to wait 2 times and still didn't get prescription filled!!! On top of everything I received serious bad attitudes both times from the pharmacy tech!!! After this I asked for it to go to my normal pharmacy and they had it ready in the evening (Thank you!) took 3 trips 2 cities about 30 miles apart. I feel like this is a story of a "A Tale of 2 Walgreens" 1was the worst and the other the best, Just curious how long is Walgreens going to hemorrhage customers before they correct this situation? Oxford has lots of choices for pharmacies please go somewhere else and save yourself the aggravation. I also don't normally do reviews Its just that this occasion was special. read more

Not sure who the head woman is at the Pharmacy but she is the rudest person I have ever met (fair skin. brunette hair.) My daughter was sick, went to the pharmacy 2 times, both times I was told her prescription would be ready within the hour. I go back, it's not ready, the 3rd time I went back she was insanely rude to me, as I had expressed my frustrations with the prescription not being ready- despite it being called in 3 days prior. She is continuously giving dirty looks, making comments, staring, etc. The amount of negative reviews this walgreens has, you'd think somebody working there with a little common sense would do something about it. I will never get prescriptions called here again. Absolutely horrible, ridiculous, and quite frankly disgusting the way the pharmacists treat customers. read more

If I could give less than one star I would. This Walgreens is absolutely horrible, not only does the manager not even know the pharmacist name, they close early meaning my kids don't get there medication. Avoid this place at all cost. In my opinion the quicker this places closes down the better for everyone in Oxford. read more

Literally the worst Walgreens ever!!! Everyone is so rude and treats you as if it's a major inconvenience to even have to speak to you. Waited 35 mins before anyone even acknowledge me! I don't mind waiting but they could at least kindly let you know instead of looking at you like an idiot. If I didn't have to use them for our covid shots I would absolutely never ever come back!!!!! Its really sad how they treat people. Don't come to work if you can't be decent. read more

If I could give ZERO stars I would. Absolutely the the most incompetent pharmacy techs and pharmacists. Not to mention the whole staff is useless when it comes to customer service. Now their phone system is set up that if you're on hold too long it just disconnects you. This was told to me by the store manager and he thought I would be glad to know why I'd been disconnected 4 times. Never mind that a customer is 8th in line to speak with a pharmacist. Absolutely a shame to have a name brand like Walgreens operate with such a low emphasis on their customers. Gas stations have better customer service and they usually only have 1 employee. Stay local and go to Chaney's Pharmacy or G&M Pharmacy. It's so worth it. read more

They never have prescriptions ready on time and service takes forever here. Clearly some organizational issues to say the least. some people can't afford to be 3 days late on a prescription! just frustrating read more

Visiting from out of town and left my meds at home. They refilled my prescriptions in 10 minutes! Fabulous customer service!

I started using Walgreens the first week they opened in Oxford. They were 24/7 back then, even the pharmacy. I still buy things here, like over the counter medicine, bandages and things. They often have a buy one get the second free or half price with the Walgreens card. Great buys with that card. I wish that I could afford to get my prescriptions filled here. Even with insurance they were several hundred dollars. I go to another pharmacy now where my prescriptions aren't even 25 percent what they were at Walgreens. That is the only thing I can complain about. The ability to buy school supplies, cards, holiday items quickly and on the East side of town after hours is priceless. I would give them 5 stars if the pharmacy weren't so high. read more

Never use this pharmacy. I have the flu and they forgot about me and I had to wait over 20 minutes for them to apply a coupon.......when the medicine was already ready. No wonder all the reviews say they wish they could give them less than 1 star. read more

never enough staff, long lines at the pharmacy. just trying to check in for vaccination and no easy way to do that. should have a more streamlined way to do this. read more

This may be the worst Walgreens and that is saying a lot. The pharmacy is completely incompetent and always rude. Prescriptions are never ready in the first trip, there is always some excuse. Today they couldn't get it filled because the woman behind the counter was too busy complaining about how bad her job was. Moving everything to Chaney's. read more

The Walgreens was fine. My experience, however, was pretty unpleasant. I stroll in for dog food, find the dog food immediately. We're off to a good start. This is when things get unpleasant. There's a long line, so I'm sitting there holding the 15 pound bag of dog food while an old lady struggles to decide whether she needs a receipt or not. She mulls over this for several seconds as I readjust the dog food in my slightly fatigued arm. Finally, she shuffles out the door. Next is a middle aged woman buying cheese munchies and a case of bud light. Her appearance and demeanor strike me as unsavory and distasteful. She pays for her items, but when she gets change she 1: puts the money into her wallet 2: puts the change into her coin purse 3: puts the coin purse back into her wallet 4: opens her purse 5: puts the wallet back into her purse 6: folds the receipt 7: puts the receipt into her purse all at a snail's pace while standing in front of the cashier so the next person can't begin her transaction. My arm is noticeably more fatigued, and now I'm pretty irritated and in a hurry to get out. My transaction goes smoothly, but on my way out, I went to scratch my face with my receipt still in my hand and got a papercut on my eye. It does not hurt as much as I thought it would. read more