I dropped in here the other day in search of individually packaged large surgical dressing pads…read more It's been very difficult for me to find and I didn't want to order them from Amazon, as there is a risk of the pads not being sterile. I am currently recovering from surgery so getting around is a bit difficult right now. This pharmacy is conveniently located on the first floor of the Johns Hopkins medical facility in White Marsh. In addition to having medical prescriptions and assistive devices, they also have a decent assortment of snacks and beverages. While they staff couldn't help me with what I needed, they still gave me their undivided attention and provided excellent customer service!

I love this pharmacy! Underneath the doctors office,down the hall from x-rays and radiology, this…read morepharmacy carries a little bit of everything HBC. With sick little ones it's nice to be able to go to one place and get everything you need, wish more places were like here. Though they're closed on the weekends. the customer service,friendly atmosphere and small town home feeling welcome are worth the wait for two days for my family's meds

Loser customer service basics....this store should be at the top of the list when it comes time to…read moreshut down the worthless branches of this franchise ! If you have to drive an additional 5 miles in any direction, do it, you'll be happy you did !!

I never usually leave reviews but this place has gone off a cliff is customer service. The…read moregentleman at the pharmacy on 11/12 around 10am was rude and not to just myself but the two other customers in front of me. My fiancé and I try to use this pharmacy out of convenience but there is zero customer service. I tried to ask a question and got attitude. The put two prescriptions back after not even notifying us they were ready for pickup so we have to wait another day to get medication. They're constantly out of medication as well. If you have a chance go to another pharmacy where you'll get helpful people and not what I guess they call customer service here. Or at least please train your staff. I know it's a hard job and even if you're understaffed there's no reason to act that way

Welcome to the new Walmart! Where they don't want to refund your things until they are ready even…read morethough you have receipts and everything! I should NOT have to wait over a week even though everything says it was delivered when it was not

Services Selection They can be a little pricey depending on your purchase. Current events aside…read morethey're ok.

Horrible new system. Can't speak to anyone anymore at the pharmacy. Stupid automated message. Says…read moreit cant verify any birthday provided. Leave messages no one returns. Horrible. Moving my prescriptions to another company. ​

Very friendly staff. Your prescriptions are filled quickly and ready when they say they will be…read moreready.

Bakery... absolutely the best donuts and baked goods however.... There is absolutely no consistency…read morewhatsoever with product or timing. When asking when something may be ready you get "10 minutes" and 30 mins later still waiting... sad. Used the seafood counter for Super Bowl get together and while the shrimp were cooked perfectly and food tasted amazing they "forgot" they had to make 2 platters not just one. So had to wait for that to cook then they couldn't find a platter to use with the shrimp so just asked them to bag. Again ... sad. This store has the taste and the quality just need to find the employees that actually care and want to work.

***ALERT***ALERT***ALERT*** THIS STORE DOES NOT HAVE…read moreACCURATE SHELF PRICES. WRITE THE SHELF PRICE ON THE ITEM BEFORE CHECKOUT! #fraud #theft Rude cashier Ryan store #123 refusing to honor Get One Free law if an item scans higher at checkout than the sticker price on the item itself or the price posted on the shelf, the shopper is entitled to that item at no cost. Ryan said, " iv never heard of such a policy". When I said Safeway, Shop Rite and major grocers honor this law because it is an incovienance to the shopper. He threw the 49 cents difference at me and barked, "We don't do that here". Safeway: "We guarantee the accuracy of our electronic checkout system. Safeway will give you the item free, if the price on their detailed receipt is different (higher or lower) as shown on the shelf price tag. Limit of one. You will only receive one of the items for free". Ryan should not be dealing with customers!

Obviously they have so much business already that they don't care about reviews, anything people…read moresay, or service. However, it is so frustrating when you are in a line of 2 cars picking up prescriptions, and there is a 35 minute wait. They usually have the 2nd lane closed and 1 poor employee is handling the drive through and the inside line. Therefore everybody waits forever. They need to hire more pharmacy technicians! I have been there when no one is in front of me but still I sit at the window or 15 minutes before I see anyone. I pushed the button and hear, I'll be right there, but they aren't. When I go in the store it is a better experience everywhere except at the pharmacy! There can still be long lines, insane waits, and a level of incompetency that is unbelievable. I have to deal with them as CVS does not seem to be any better at all so I have to put up with it, but It's so frustrating! If I was the manager I'd hire more techs, have both drive through lanes open with a sign that says, "If you need to discuss something with the pharmacy, please go into the store." The outdoor lanes should be for quick pick-ups and limited to 3 questions!

The service here is absolutely atrocious. I've tried to transfer my prescriptions elsewhere but…read morethey always give me a reason why they can't. Anytime I need a refill, I submit it on the app...and it goes through, but then gets rejected by the pharmacy with no explanation and says I have to call. So then I call...wait an hour...hour and a half...sometimes more (don't select the callback option, they will not call you back). When they finally answer they have no reason why it was rejected, and it finally gets filled, then I gotta wait 1+ hours in the drive through or inside just to pick up. Then repeat the process next month until all my refills are gone and I can finally go to a different pharmacy.

I have to say it again this time my experience at this location really made me mad sat here wait…read morefor at-least 30 minutes absolutely slow service at the drive thru one of the worst locations I ever been to. Might as well purchase my whole entire Christmas shopping list the rate of the service here.

Store staff great. Pharmacy staff and service the worst. I'm never going back!! Already stopped Rx…read morethere previously. Vaccines just a disorganized mess. Never going back!!

This is the first time I've ever shopped at this store. It actually was a pleasure and hassle free…read more The store is not overcrowded and you can easily locate a close parking space. The store itself is clean and organized and well maintained. A employee on 9/21 at 2:30pm working hard pushing a cart full of inventory had a smile and greeted customers passing by. Wish I knew her name but 30's dark hair. Miss Josie the cashier was so pleasant and polite. She even went out of her way to double check a price on her own to be sure for me and make sure I knew about my points and explain some of those perks . The price check by way was a quick response not long waiting. The manager came over polite also with a smile. I'd like to hope Weis is taking care of their employees and these are happy employees because it was a pleasant environment. Otherwise they lucked out and hired a group of great people. Either way it was a nice experience.

Friendly staff. Decent selection (although I could use mega sized PB Cap'n Crunch). Clean. My…read moreweekly shopping trip.

I have not gotten any prescription filled here and likely never will. This review is for other…read morepeople who may be looking for a place that has what they offer. 1-They are small in size but seem very busy with possibly the few docs in building. There was 1 Pharmacist working, 2 technicians and then the owner came out when a line developed (who is a pharmacist as well) 2- they have DME such as walker, knee roller, crutches etc.. 3- according to the law & advertising they can give vaccines 4-have a small supply of OTC items made by "health mart " & some brand name items 5- staff seemed overwhelmed with the amount of rxs they were filling when I stepped up to counter to purchase 2 over the counter items and told me they would be with me soon. About 2 min later I was waited on & that was when owner came out to help get the line behind me down and the people sitting in seats waiting finished(I hope) Overall it's a small store ok for general needs. If you need DME billed I'd call first. The staff seems friendly. I can't attest to their pharmacy service only report what I observed.

Long time customer being denied medication after being in a nursing home to recover from a broken…read morehip. They have no loyalty to customers. Don't trust them.

The problems with this store are not local. Meaning I've been to a LOT of CVS s in Md over the…read moreyears, because they take my insurance, or I would go elsewhere. Most of the issues result from company policy. The company went from trying to be open 24 hours with locations everywhere and with insufficient staffing to accomplish the task. Legal action happened as a result. Instead of hiring more staff now they close for 30 minutes so the current one can get a break and reduced their hours. This location is one of the few that I've seen that HAS a public bathroom. This was my primary pharmacy for 4 years. Most of them are nice, considerate, and compassionate, and some of them still remember me after moving away for 3 years and only coming in intermittently because the one I switched to in my area are twice as slow with half of the business and most of them seem bothered that they have to help you. I've never felt that way at the Nottingham store. I had to go back there recently because my pharmacy couldn't refill my meds due to shortages. My local CVS didn't call me, or otherwise attempt to talk to me. I checked the app and it went from available Monday, to being on hold, with no supply. They didn't call other stores for me and I can't- they won't tell me, company policy due to theft. I still haven't heard from them. My doctor sent my following month Rx to Nottingham and I got it the same day, and the person at the register remembered me, explained about supply issues and that they too had just gotten in back in stock. Anyway, all pharmacies are overworked. They have to deal with your doctor, your insurance company and then you, they are understaffed and underpaid and under-appreciated. They usually never catch up no matter how hard they work and yet CVS corporate doesn't understand why people don't want to work there. I would give the store higher based on that information but they are the ones that pay for the company's policies but that isn't fair either. Thus my 3 stars.

Long slow drive through lines. They're so slow, two or three cars are considered to be a long drive…read morethrough line. It's really bad...