I'm not sure about inside the drive thru pharmacy staff are helpful and quick. The only thing I am not a fan of is the calls every single day to let you know your prescription is ready. read more

I would give this pharmacy staff 0 stars if I could. The pharmacy team violated HIPPA on my dad and degraded him for the medications he takes in front of multiple patients waiting. The pharmacy staff has been extremely rude not only to me, and my family but I witnessed it multiple times during my long wait for a Rx. However I would like to thank the team operating the main store they were fantastic and very willing to help with my questions and general purchase. Lastly when I reported the HIPPA violation and the staff disrespect to customer service I was told that I would receive a call back from the management and that has never happened. Not really surprised. Definitely looking to change pharmacy's despite how much work that will be. read more

Do not buy your ZYN's at this location. If you are a part of their rewards program, you will not be able to scan the QR on the back of the cans. Someone at this location is scanning all the ZYN rewards for themselves. We contacted Walgreens and they won't do anything about it. Total BS in my opinion. read more

I usually don't do this, but I have NEVER had ANY ESTABLISHMENT profile me and treat me the way these pharmacy techs on Old Fort did this afternoon!!!! VERY UNPROFESSIONAL! So, I called the pharmacy from the parking lot to see if my wife's prescription (which is a controlled substance) was ready for pickup; the lady on the phone says no. Granted, my wife and I both get the same prescriptions, and we have a hard time with keeping with the dates so I figured she was confusing hers for mine. We take them as prescribed so we don't keep up with dates, we just know when our bottle is gone it's time for a refill. Mine is about gone and ready for a refill, and we both get them around the same date, so I assumed if it's not her's, then it must be mine. I go in and talk to the same tech (some young to see if it's mine that's ready. She says no it's not ready until 14th in a snarky voice. Now I'm very confused and, frankly, feeling pretty stupid. As soon as I go to walk away, I hear loud laughing from the techs!! I LITERALLY GET LAUGHED OUT OF THE BUILDING!!!! It is a controlled substance, so I'm guessing they were thinking I was trying to get my wife's prescription early. People try to do it all the time. Why were they LAUGHING at me though?! Are you PROUD because you kept someone (who could very well be going through their own problems) from getting their meds?!? Well, turns out my wife's meds WERE READY for for pickup!! The tech just didn't do her due diligence and actually look through the file!! After I leave and call my wife, she tells me I'm supposed to be getting her other 15 day supply! I go back to the pharmacy and tell them to give me the meds and if they laugh me out of the building again there's gonna be some real problems! I got the meds but I'm still pissed! You can't treat people like that!! Just because someone is getting a controlled substance (one that helps with nerve pain that really shouldn't even be a CS) DOES NOT MEAN they're a shady person!! Thing is, this isn't the first time I've been treated like crap at this pharmacy (like I said, I have a hard time with the dates), it's like, they see/hear what kind of meds you're getting and they start immediately profiling you as "lesser than", and they do the very minimum for you!! And if they did it to me, they probably do it to other recovering addicts who are just trying to do the best they can!! I REALLY hope the managers AND THOSE TECHS read this review! read more

Walgreens - a hand holding a packet of food - Drugstores Near Me - Murfreesboro, Tennessee

Very bad customer service. Did not have pleasant experience with pharmacy tech. Need to work on this issue.

Was supposed to take a rapid test and she says "you already went off my screen" after 10 minutes of waiting and that I have to come another day. She was so rude in saying this. read more

I literally love this Walgreens ! So clean and everyone here is so welcoming! I always choose to come here

Due to multiple illnesses in the last few weeks, I've visited this location more than I care to admit. The store itself is at least one notch above average in stocked items and cleanliness. The pharmacy staff have always impressed me, and my trips of late continue this sentiment. They've saved me a lot of money on more than one occasion. The clinic is no longer a TakeCare; it's now managed by Vanderbilt. One of the medical assistants at this clinic is fantastic, but I've found I am not a fan of one of the two NPs. She contradicted herself more than once, and it wasted a lot of time and energy as a result. I definitely won't choose to be seen by her again. read more

Their drive through and pharmacy is atrocious! Complete and utter incompetence. The wait times to drop off a prescription are ridiculous and then be prepared for the prescription to not be ready when it is supposed to be. read more

This Walgreens is horrible!! My 72-year-old mother went in to get my father's medicine. The pharmacist is in the background making smart remarks about her forgetting his medical card. "Who comes to pick up someone's medicine without a medical card." She came out crying, HOW RUDE!!! If you cannot say something nice, please say nothing at all! read more

I went to the Murfreesboro (Old Fort) Walgreens Vanderbilt "walk in" clinic and it was a terrible experience. First, the kiosk to sign in had a sign that said closed and that they would be back at 2:15. It was 4:15. When a lady finally came to talk to us she said we needed to make an appointment online. When asked about "walk in" she said it was walk in but we had to sign up online. Wth?! I then asked how we do that. She said go to the website. No details. She didn't know the website or if it worked in the app. Very unhelpful. Then she said there was an opening at 5:10 but she couldn't put one of us down at that time. We had to do it. What is the point of "walk in?" I went to the websites for Vanderbilt at Walgreens and this location doesn't even show in the list. We later found that the Vanderbilt app where to get an appointment but it didn't see the 5:10. So nothing works. She said we could go to the health department. I asked where that was. She said she didn't know because she isn't from Murfreesboro. No handouts? No one asks these questions? She was completely unprepared. It was a terrible experience. read more

EXCELLENG PHARMACY!!! Just left doctors office, daughter has double ear infection. The Walgreens pharmacist heard me say my daughter's name and said Kroger just called (Kroger didn't have enough medicine and made us wait over 30 before they told us) , but he would get the prescription input ASAP. Gave tech my prescription card, he said 5-10 minutes. Within 2minutes, he was calling me to check out. Walgreens noticed my daughter was in pain and was so quick to help me get her home faster! Thank you for this wonderful customer service read more

We love our Walgreens family on New Salem. They have made time to get to know us over the years and it's nice to be welcomed in a place where people make you smile. read more

Nice walk-in clinic! Was feeling sick the other day went in to the Walk-in clinic and within one hour had diagnosis and meds. Pharmacy techs were super helpful and everyone was very nice. read more

Love this Walgreens! On a first name basis with nearly everyone in the pharmacy and it's neat to be greeted by name when you drop by. For a large national chain, it is amazing to get such wonderful service and friendliness! read more

Always professional and has my prescriptions ready. Store is very clean and staff helpful. Need to clarify that you cannot use store coupons and regular coupons at the same time. Spent 45 minutes shopping so I could use coupons only to get to check out and find I could not use both. read more

The hours listed on this Yelp site for this Walgreens in accurate. I had an important prescription to pick up and relied on the hours posted. Walgreens was closed. These hours need to be updated. Walgreens at this location is not open every day until 10 p.m. read more