Stood in line for literally 30 min. No one bothered to c communicate with anyone to address the traffic. You could hear one of the staff talking reckless and rude to a customer and slam the phone down when he hung up. read more

Walgreens - Drugstores Near Me - Monroe, Louisiana

Service was very bad. Pharmcy tech very rude. I usually do not use this pharmcy because I have had a bad experience at another location. She spoke to me if I was uneducated. read more

I gave them my written prescription. The guy looks at it, gets my info, and tells me it'll be an hour and a half. There were no other customers there, and any other time I've had my prescriptions filled at Walgreen's, and it is full of people, I'm given an estimated waiting time of twenty minutes, tops. So I say, "Okay." and I go over to Books-A-Million, to kill some time. I then go to Walmart, to pick up a couple of things I needed, and return to Walgreen's. At this point, it had been close to two hours. I go to the counter and tell the woman I'm there to pick up my medicine. She tells me it isn't ready. I told her, "I was told it would take an hour and a half, which is a ridiculous amount of time to begin with. It's been almost two hours." She says, "I'm sorry, it's..." and I'm not even joking, she stops in mid-sentence, turns to a co-worker, and proceeds to tell him a story about a rude customer she had earlier, what she said to him, what he said to her, giving the entire fucking story, as if I'm not standing there, and she's not at work. Again, the pharmacy is completely devoid of customers, except for me. She finally wraps her story up, turns to me, and tells me she'll refill my prescription right now. I practically had to bite my tongue off to keep from going off. I will NEVER go to this Walgreen's again. In fact, I will never go to ANY Walgreen's. I usually go to a non-franchise pharmacy, but they're always closed on the weekends. Next time, I will wait until Monday to have my prescriptions filled there. I threw my Walgreen's card in the garbage as I left. read more

YAYYYY for 24 hr pharmacies! They have proven to be quite the lifesaver in times of sickness! Make sure to refill your prescription online or through the automated phone service. As with any pharmacy, be sure to avoid Mondays (it is THE busiest day for most pharmacies) and peak times during lunch and in the evening right after people get out of work. read more

Traveling out of state, placed refill prescription online 2 days before arriving. Was not available when I arrived, unconcerned. It's blood pressure and diabetes medication, it's important to my health. They obviously don't care about customers or well being of people in general for that matter. Avoid. read more

We are totally brand loyal to Walgreens and have been for years. This location is similar to the ones we are use to in KC but not the best lay out. Love the pharmacy department and staff is great. My wife always uses photo app and I pick the pics--- smooth easy and quick. Great for school supplies, milk, make up and pretty much everything else. Just as advertisement states Walgreens is at the corner of health and happiness..... I agree. Also, I love no matter where I live it's just around the corner. read more

My husband went to pick up a prescription that the after-hours clinic called in and was told that it wouldn't be ready by 11:00pm and that's when they close. This was at 10:15 (10/3/19)! My mother went to pick it up today and was told they never got the scrip so she went to the clinic where they showed her proof they did, in fact, send it but it sounded like the pharmacist just didn't want to deal with it that night - which is exactly what my husband said! I am a working mother of 3 so to be running fever for over 24 hours without anything to help except Tylenol, has been miserable. You should be ashamed of yourself Walgreens! **I am her mother. I listened to the nurse talk to Walgreens pharmacist at your Louisville Monroe La. location. Nurse was told that saying they didn't get the scrip was not quite correct- it was in the cue!! Was told they would fill it now!! So I drove back to your store, waited in line, only to be told they didn't see the prescription. Told them the nurse talked with someone- pharmacist answer was "I've been there since 7;00 and haven't talked to anyone". After several minutes of my insisting, he finally asked the other pharmacist and he said "oh yes, I just pulled it - will fill it now"!! This is 14 hours after Walgreens received the prescription. And the attitude of those I spoke with was very cavalier. They didn't seem like they were at all interested in helping solve the confusion. I feel if I hadn't insisted my daughter would not have gotten her much needed meds. Needless to say I would not recommend using this pharmacy!! read more

Absolutely the WORSE pharmacy in monroe!! Horrible service! Totally unorganized! You will NOT get in and out without getting frustrated with the staff! read more

This pharmacy is AWFUL. Horrible customer service, slow as all get out and totally unapologetic that they left you sitting in the waiting area for over an hour and made no attempts to check on you or get your prescription ready. I have now been given 3 different times that my prescription would be ready and each time they push it back. Walgreens SUCKS, but this particular location is ATROCIOUS. read more

This is the worst Walgreens ever. Do not expect any customer service!!! They will not inform you if your medication is ready, they will not have the correct medication for you, and if you need medication in a timely fashion forget about it. Laquisha the manager is useless if you are looking for help. read more

This photo center is crap. Twice I placed orders online, got confirmation that my order was ready and when I went to pick them up, there were no pictures. CVS never fails and is way better. The people at this Walgreens make no effort to help anyone with photo printing needs. Don't have a photo center of you can't get it together, Walgreens on Louisville! read more