I only give it a 2 star rating because the staff is awesome! The dentist ,on the other hand, was…read morerough, rude and yelled at me throughout my extraction because it was not numb and I was in pain! I was there to have 3 teeth pulled but left sobbing and scared to death after the first one...Will never return and do NOT recommend!!

Great dentist!! They give every new patient a gift and they were all so friendly!! The visit is…read moreshort and sweet. I appreciate that they don't put you in a room and make you wait there for 2 hours! The dentist sees you right away and gets right to work on what is needed. They speak to you with respect and explain things to where you can understand them. They are also really good about explaining to you what your insurance company covers. I am telling all my friends about Arrow Dental and you should, too! *Just double check that they carry your Insurance or that they are in your insurance network*

I hate going to the dentist but age and neglected dental hygiene will catch up. Hesitant to go here…read morebased on reviews but I am glad I decided to go get my much needed dental care done. I've had several (more than four) procedures done within the past 4 months and am pleased with the work. My dental hygienist was awesome, Kim was very nice, reassuring and extremely kind. I have anxiety and she help ease my nerves in every step of the way. Grateful for that.

The most rude ppl ever. Won't be back. As soon as I walked in they had an attitude. Looks like a…read morenice place. Customer service isnt a priority here.

I have never known pain like that. I thought I wasn't going to make it because I went on Friday and…read moreno one was open over the weekend. I just can't describe it. I just fractured my tibia, and this was worse. I told them over and over, these woman and girl, that I was in pain, and they kept talking about their weekend, ignoring me. The girl, looked at me wife eyed and annoyed and said, "I hear you" and continued on about her plans. Disgusting people. I refused to pay them for years and took a hit on my credit out of spite. This place is asking for a lawsuit.

After my implants I finally got my permanent teeth. The entire staff at NELA is WONDERFUL!…read more Everyone is always so friendly and knowledgeable. Now my fiancé is getting implants also!!! I would recommend them to anyone!!! THANKS NELA!!!!

I called last week because I had extreme tooth pain and got an emergency appointment because I seen…read morethey take my insurance. The initial appointment was $128 because it was an emergency appointment. They took Xrays & prescribed antibiotics for 1 week. I was to come in today for 2 teeth extractions. Im antibiotic prophylactic, meaning because of my heart condition I have to take antibiotics for 1 week before any dental work. They said medicaid would pay for the 2 extractions. I waited almost 3 hours, and when I finally got to the back, the dentist wasn't there. There was a temp dentist. She tells me she cant do it because there isnt enough time today. So, I basically took off work and took antibiotics for a week for nothing. I have to repeat the whole process again and deal with this pain for another week. I decided I will not be going back, and Im currently looking for another dentist. Minus 1 dental assistant, they were unprofessional and kept going back and forth talking about what they should do so that they didnt miss their lunch break. I wouldnt refer them to my worst enemy.

The "call center" that schedules appointments is not even in Monroe, so they don't know what…read moreservices this office offers. I was guaranteed they offer sedation for routine dental visits and fillings, only to find out that service is only offered in Baton Rouge. Need to be able to call directly to the local office and talk to their personal staff.

Dr. Perry and his staff are attentive, polite, really the best dentists office I have ever been to…read more Dr. Perry is gentle, kind and understanding. I highly recommend them.

My experience was terrible! I put faith into this place based off the good reviews! NEVER AGAIN!…read moreThey refused to accommodate my child whom has a disability by allowing me as his mother to be present during treatment! They refused to treat my child and now he is left with work that needs doing that we have to seek else where! 3 employees were very rude and made false statements in regards to a policy being a place that a parent can not accompany a minor during the visit! Mind you my minor again has a disability! They refused accommodation, treatment & refused to allow me to see this "so called policy". Employees refused to put me in touch with their actual management causing me to have to obtain management information from their sister company at another location! Down right pitiful!

Nice ppl and they're all good at what they do…read more *Usually get in and out quickly and painlessly*

great service but the billing department billed me for something they promised me i didn't have to…read morepay for. i called well in advanced regarding the billing and insurance. they told me i didn't have to pay for anything, then a few months later they send me a bill. I'm very upset!

Extremely thorough dental practice. I got the best cleaning that I have had in years, and I feel…read moreconfident that this practice will keep my teeth healthy for years to come! I was introduced to new products that I didn't know I was missing, but am so glad that I have them to keep my teeth healthy! Dr. Sarah is super sweet and I am so glad I switched to this practice.

They never explained the procedure. They never said they were only doing local anesthesia, not…read moregeneral anesthesia (especially for patients who are terrified of dentists, bc every dentist they've seen has caused them tremendous pain and anxiety). They did my mom's dentures and put her under general anesthesia, so I assumed that they would do the same for me. WRONG. I now understand why they're not busy! If you are scared of dentists like I am, this is definitely not the right fit for you. Why would I CHOOSE to be tortured in a dental chair? I won't ever go back.

Professional, courteous, knowledgeable care. Prices are acceptable. Wait times are reasonable. Call…read moreand make an appointment.

Took time off work just for them to reschedule my appointment. Even though they texted me to means…read moreme about the appointment. They said the reasoning was "they weren't doing cleanings today" however I didn't need a cleaning, I scheduled my appointment for filings.