I visited this location recently to get a vaccination expecting to be in and out, but it was a bit more than that.
I have popped into this spot before when in the area and had nothing but good experiences when making quick purchases at the front, so I'd like to be sure that I acknowledge that. The store is clean, offers some great parking and customer service is usually wonderful, especially the folks in the front of the store. 5-stars for them!
When I went to check in for my appointment, the app continued to give me an error message which was not conducive to my recent lack of patience lol. That has nothing to do with this location as they don't run the Walgreens app but dernit Walgreens lol. I believe that the pharmacist behind the pharmacy register knew that I was there for my vaccination due to the fact that I was getting a whooping cough shot and my pregnant belly. She encouraged me to take a seat until I was called vs. having me wait in line and I appreciated that. Once she was ready, she called me up for my insurance card letting me know she'd "see if it'd go through", which confused me because my OB sent me there and it wasn't a credit card lol, but I digress. About 15 minutes later, another pharmacist called me into a private room and was seriously so pleasant. I was tired and hangry by then, and her energy was really uplifting. She chatted me up and quickly administered my shot - I was out of there within 5 minutes. Quickest and smoothest part of the experience.
So why did I opt for a 3-star review? It was truly a 3.5 or so experience thanks to the pharmacist who gave me my shot and previous visits, but what really blew me was the bathroom. Wow, wow, wow. I haven't seen such an icky bathroom in a minute and I used a porta potty a few days before. In a place like Walgreens where there is a bunch of traffic that may include sick folks and elderly people, I'd expect that sanitary levels will be on 10 - not the case. I wish I was exaggerating when I say that it didn't look like the bathroom had been cleaned in MONTHS. The toilets were not flushed, there were streaks on the seat and inside of the bowl, tissues on the ground, the paper towel dispenser was broken, the sink was crusted over omg. I couldn't bring myself to even take pictures to share as no one else should be seeing that. I know that Walgreens doesn't always have a large team, but most businesses make it there purpose to check the bathrooms every couple of hours and have a checklist confirming that someone has picked up. That definitely isn't happening here. I think that out of my hundreds of reviews over the years, this is one of the first experiences that was seriously tainted by the bathroom alone.
So heads up, visit this store with your bladder empty! read more