I stopped by the Kroger pharmacy on Brownsboro Road to pick up a prescription. I have accessibility…read moreneeds, so I use the drive-thru whenever possible to avoid the struggle of walking inside. It did take a minute for someone to come to the window, but once they did, the process was smooth and convenient. The staff was friendly and efficient, and I was in and out without any hiccups. The only downside--and the reason I'm giving them four stars instead of five--is that the drive-thru closes 15 minutes before the pharmacy itself, and the pharmacy closes at 7 p.m., which feels early. If you're planning to use the drive-thru, I'd recommend getting there well before 6:45 p.m. to avoid any surprises.

I asked the pharmacist to unlock a cabinet for non-prescription medication and was told I must go…read moreto customer service on the other side of the store, they wouldn't even call them. I don't know what they teach in the Pharmacist program, but being a F-ing jerk must be a 400 level course! Guess I'll go back to CVS, They're pretty bad, but they haven't achieved this high level of lazy jerkism.

Kroger pharmacy continues to give excellent service. Great place to get needed shots and vaccines…read more If you have a question the pharmacist is always available to answer. Never a long wait to get service.

Very in-personal, no greetings when you arrive, and no client connections have been made in all of…read moremy times picking up prescriptions. Janette is very nice but besides her, usually a bad experience and never a great one.

It is so nice to have a non chain localy ownedl pharmacy that you use for short term medicines…read more The customer service at this business can't be beat. There are plenty of pharmacists and techs to promptly process prescriptions as they come in. On one occasion I had to drive a distance from an Immediate Care facility to pick up a prescription on a Saturday afternoon. While my husband was driving I called the pharmacy to make sure they had received the prescription and were filling it. I warned them that I would probably arrive five minutes before closing. No problem, the prescription had been received and was being filled as we spoke. I arrived right on time and the prescription was waiting for me. You don't get that kind of service at a chain pharmacy. This business definitely deserves five stars!

My family of five have used Walgreens and Kroger over the past 10 years while living here in…read moreShelbyville and on suggestion of our doctor, we switched to Shelbyville pharmacy. It has been such an easy transition. I never have to worry about them, not having the staff to be open like you do it at Walgreens. They're so kind and friendly and never too busy to talk to you or to fill your order.

I was very surprised that this pharmacy pays so much attention to their customers. I've been living…read morein a small town and have lived in large cities most of my life. They treated me like my small town pharmacy does, recognized me and patiently addressed all of my pharmaceutical needs for me and my family. They didn't keep me waiting long and were considerate with my time. I was very impressed.

The worst customer service ever for a pharmacy; all I wanted was to confirm the cost of a…read moreprescription through SingleCare before transferring it to CVS. The bot answering service gives no options to speak to a human! Called the 800 Customer Service number, again couldn't reach a human unless I set-up an account. Called me simple but why would I need an account until it is determined CVS is the best place to use for my prescription?

Really appreciate the convenience of app selection and then store pickup for making my life easier…read more Oftentimes place an order in the evening and it's ready for pickup at almost any time slot that I choose for the next day. Store is conveniently located on Veterans Parkway near the I-65 interchange in Clarksville and Jeffersonville. Pickup area is alongside the Sam's Club building and has more than a dozen slots. Staff bring the selected items out to the car and load it up and we're usually on our way within minutes, oftentimes 15 minutes or less.

Shoutout to Sam's Club in Jeffersonville! I work with individuals with intellectual disabilities,…read moreand this store has consistently been such a welcoming place for us to practice real-life community and vocational skills. The employees are always kind, patient, and accommodating. We work on skills that could translate into future employment--things like scanning barcodes, navigating checkout, making purchases, and communicating with others. The checkout setup at Sam's gives my clients a great opportunity to practice, and the employees have never made us feel rushed. If anyone is huffing and puffing impatiently, it's usually another customer. Thankfully, even that is pretty rare. The samples are another unexpected win! They give my clients a natural opportunity to practice communication skills, and the employees handing them out have always been incredibly patient and friendly. Even when the store is busy and chaotic, no one seems bothered by us taking an extra minute. And can we talk about how CLEAN this store is? Exceptionally clean. Products are stocked, clothes are actually folded, food is where food belongs--it's amazing. Even the Sam's Café, which happens to be a favorite of one of my clients, is consistently clean. The food is fresh, the employees are kind, and we've always had a positive experience. It may just feel like a regular shopping trip to everyone else, but for the people I work with, these outings are opportunities to build independence, communication, and skills they can use in everyday life. Having employees who are patient and welcoming makes a much bigger difference than they probably realize. So, Sam's Club Jeffersonville: from us. Thanks for letting us learn, practice, shop, eat pizza, and occasionally take a little longer at the scanner without making it weird.

Watch out for this "establishment." They will RIP your loved ones off. They upsale by selling meds…read morepre packaged when it's not needed. They will deliver every day of the week, opposed to one lump sum for more money. They're rude and money hungry. They won't bill to secondary insurance. I'd definitely advise you to tread w caution w this one. They are all about taking from the elderly on fixed incomes.

Best small business pharmacy ever. Workers are friendly and they are super fast at what they do! I…read morehighly suggest getting your prescriptions done here!

Pharmacy Per Per…read morePharmacy, meds would be delivered on Monday. They were not. They had received script from my doc several days prior but failed to order on time. When I'm out, life is miserable. When I called to inquire, (they didn't call me to let me know, ) clerk was extremely rude, & grilled me with questions about the medication and my dosage. First, if there are issues with the script, call the doctor, I have no control over that. Second, that issue had nothing to do with the fact that they forgot to order it. When I went to the pharmacy to pick up a partial, I felt physically terrible. I became tearful out of anger and frustration. The clerk I had just spoken to on the phone looked at me, laughed and rolled her eyes. I need to say that again. I was crying, she laughed and rolled her eyes. I completed my purchase and left. I was so rattled I waited three days to approach pharmacy manager to discuss calmly. This is what happened: First, she raved about the kind and loving employee. Second, she mumbled a three second apology. Third, she said there were notations in my file where in the past I had been "belligerent."This also has nothing to do with their failure to order on time. FYI the "belligerent"episode, which had occurred about a year prior, happened because the pharmacy failed again to order on time, so I would be in active withdrawal from OxyContin cold turkey for 24 to 48 hours post-surgery. I asked her if under those circumstances she might be upset. Blank stare. Finally, she says if I'm unhappy, I can go someplace else. In a way, her behavior was even more unsettling than her clerk's. She had heard about the situation before I came in so she was aware and had time to reflect. She lectured me like I was a child called into the principal's office, making it clear she did not give one flying flip about the customer. She has plenty of those and doesn't need me, this is true. But I was still hoping she would do the right thing. I was looking for "I'm sorry you had a bad experience. That was unacceptable." How did we get to this place as a culture when these people who deal everyday with folks who are seriously ill, some terminally, think it's OK to be absolutely horrible? When sometimes life is such a struggle that you become emotional, it's OK for someone to laugh at you? If you use that pharmacy you should know that if you are having a bad day, some body that could be your grandchild, without input or supervision, can mark your file with their own opinion, and that notation stays there. Then later if you ever have a problem, they'll use that and throw it in your face to avoid accountability. Sad.

Every time I've visited this location, the pharmacist and staff have been so friendly and helpful…read more 10/10 recommend if you want personalized pharmacy care.