It's been 11 days. They can't get prescriptions that other rite aids can. They'll lie to you…read moreabout it. And when you catch them, they retaliate by not filling your children's prescriptions. 11 days my son is waiting for fungal cream I bought at walgreens. I'm looking forward to speaking with a lawyer. Rite aid a couple towns away, no problem with ozempic or any other refill. I hope they swim in shark infested waters. May they take a submersible!!!!!

I Don't know what some of these negative reviews are for. I have been a customer of The Durham Rite…read moreAid for about twenty years. Pharmacy: Just awesome. Pharmacists Theresa, Nicholas right there. Laura so kind. retail always highest level of help. Really well run store. Daniel Keefe Durham, NH

This review is for the lead pharmacist, Theresa. She supported my family when there were…read moreoverlapping prescriptions from two different providers. She is always polite, kind, and friendly. This Rite Aid pharmacy seems to be always busy and she always takes time to answer questions and provide assistance. Thank you for being a Pharmacist Hero, Theresa!

Walgreens - a great place to stock up if you are on the road traveling - snacks, beverages,…read moretoiletries, and such. I was staying at the Homewood Suites in Dover for several days - and needed bottled water, Gatorade, milk, snacks and a replenishment of a couple of items in the toiletries kit. Good selection and availability. Clean, well lit and well organized store. Service was prompt and friendly.

I don't normally write reviews, but I had to write this one to give credit for exceptional service…read more My wife got a RX for an inhaler at 4:45 pm, and the script was sent to a local grocery store pharmacy. When I got to the pharmacy, I found out that the item was not covered by our Part D Medicare insurance, and that the discounted cost would be $211. I used my phone to find that Walgreens had the same item for $133. When I got there 35 minutes prior to the time that the pharmacy closed I asked them to transfer the script from the grocery store pharmacy. They were able to get this done in less than 10 minutes and they even found a GoodRx discount for me that I did not know about, making the final cost to me just $86. I saved over $120 thanks to their pricing and help. This level of service was unexpected and exceptional, and the price was definitely appreciated.

Two women who are outstanding at this Walmart location in N.H. are Angela and Michele. Both of…read morethese women are professional, kind, and helpful. Walmart headquarters - give these women a shout-out, and an elevated salary. They both work so hard and make people's experience so wonderful. Sincerely, Jean

World's worst pharmacy and most sarcastic employee award for 2025. Don't bother traveling to this…read morestore, the one in Portsmouth isn't a lot better. No surprise they should be so careless with sick people who rely on them for medicine. They opened the pharmacy gate late today around 9:03 then told the first in line it would be another minute. 5 Minutes later everyone was still waiting and I decided that Walmart doesn't need any of my money clearly so I went to CVS instead. Much better customer service there.

My first stop at procuring supplies for my multi-day stay in Dover was at the Rite Aid…read more Unfortunately, in the cold beverage department and snacks department - I could not find what I was looking for. They did not have the 12 oz. bottles of Gatorade, nor the selection of SunChips that I was looking for. Still, this location might have what you are looking for in terms of restocking toiletries.

This has to be the worst place to have a prescription filled. Pharmacy staff are consistently…read moremiserable and unpleasant. The prescription was to be ready at 12:30. I arrived at 12:30 to be told very sternly that it'll be 45 minutes. My doctor phoned my latest prescription here by accident and I'll ensure that that won't happen again.

I lost my wallet and called the store to see if they had found it. The woman who answered, Elaine,…read morepatiently listened to my concern, took down my info, and told me she would call me back. Within five minutes, Elaine called me to share they had a wallet, but it was the wrong color. In my stress and panic, I asked if I could swing by to see it anyways. When I walked in, Elaine immediately got the wallet for me to see. I really, really appreciated Elaine's excellent customer service. It wasn't even customer service so much as she was just being a good, decent person. Thank you, Elaine!!!!

During checkout, I declined the rewards number and as I was pressing the No button, the clerk…read moreloudly and angrily said "Do not press the No button" but I had... he angrily shook his ahead and when I asked why, he said "it's only a three dollar free" quite nastily to me... in front of my 10 year old daughter. EXTREMELY rude. The pharmacy staff tho - props to them for always treating me with a smile and going above and beyond.

One of the best pharmacies Looking for cold flu meds,…read morepharmacist reviewed my meds and suggested a decongestant. I had stopped at a Walgreens in Exeter, closer to our home and stood waiting for 10 minutes with no, "l'll be right with you" Left and drove another mile to CVS. Acknowledged immediately and the rest is history.

since this CVS is close to my job, it's the most convenient, but I will go out of my way to use…read moreanother CVS. Extremely rude and unprofessional staff every time. They get mad if you don't use the self-cash registers even if there's a line. Nasty people. Maybe hire nice people or train your staff in customer service.

We go to CVS since our prescription drug plan is managed by them, but we like the people at the…read moreEpping location. Friendly and helpful staff, store is clean and well stocked and they always have treats for the dogs in the drive thru. :) Another reviewer mentioned how great Elias is. Wholeheartedly agree; he is fun to chat with! He can make you laugh with a bad joke even when you are feeling dreadful. :) We were disappointed when he was transferred to another store a few months ago. I think Nashua. Those lucky ducks! CVS is not exactly the lowest price around, especially if you're paying full fare for meds. But it was Elias who asked if we had AAA membership when we were getting some pet prescriptions filled. We did, though it had expired. He tried entering the number anyway and it went through. Like magic, it dropped the price of one med by over 60% (savings of over $60) and another by 20%. That took the price below what other pharmacies were charging. We never would have thought about it had Elias not asked the question. He saved us a lot of money then and since. Thank you, Elias! :)

Usually I can pick up or drop off a prescription without a hitch but the telephone service is…read moreterrible. This is a review of the phone system and the employees willingness to answer the phone only. I have been standing in line inside to drop off an Rx or pick one up and the phone is ringing "5 pharmacy calls....minutes later...6 pharmacy calls". No one answers the damn phone. I have been on the opposite end of this, too. 2 hours and 16 minutes on hold before I end up hanging up. Crazy how terrible they are with their phone-call customers.

Well stocked store. This includes sale items which often don't have sufficient stock after the…read morefirst day of a sale. Pharmacy wait inside can be long. Drivethru is usually faster. Lots of turnover it seems so you're just a number here. Lots of updates to their systems apparently as they often make you speak to a pharmacist even if it is the same item as last month. Payment system is "new" half the time. I'm assuming it's really just a lack of training. I like you can get ereceipts as they are usually an excessive amount of wasted paper.

I just had a horrific customer service experience with this CVS pharmacy. I had a prescription that…read moreneeded a prior authorization. I contacted the doctor's office to provide this authorization earlier this week. I then contacted my insurance company to confirm that the authorization went through. The insurance company confirmed that it went through on 2/3 (today is 2/5). During this insurance call, I asked what I would need to do if CVS does not recognize the authorization. The insurance company said CVS would need to call this insurance. I called CVS, who said the authorization was never provided. During a call in which I was passed around and talked at like I was not an equal human being, the pharmacist explained that I would need to call my doctor because "the doctor did not complete" the authorization paperwork. I then mentioned the insurance company's instruction that CVS would need to call them. The pharmacist REFUSED and said CVS does not call insurance companies. Throughout this call, the pharmacist continued to talk to me in a demeaning tone. I then called the insurance company back. They assured me the authorization was all set and that the doctor did not need to provide any additional information. I then explained the pharmacist's REFUSAL to call the insurance agency. The insurance company expressed astonishment that CVS refused to call. The insurance company then figured out that the problem was that the pharmacist was running the prescription with a 1/31 date even though the referral happened on 2/3 (which I had told the pharmacist). The insurance agent then reached out to the pharmacy to explain CVS' error. The problem was then resolved. What is not resolved is the pharmacist's demeaning treatment of me and her REFUSAL to call an insurance company. I am going to be taking this complaint all the way to the top. I am currently on the national customer service line. This is no way to treat a loyal customer.