I worked as a customer service for years, and this is the worst Walgreens store I've been to. This store has 1-2 cashiers that are friendly, and a slimmer older guy (leadership) whom is also knowledgeable and helpful. The rest in this store have gross attitudes. Who is teaching these people to face customers? You walk in the store and they just stand around looking at you. No smiles or welcome. Disappointing. No knowledge on how to work with customers at all. Which I think they belong at the back of the store and work with products instead. This shows you that they must have an awful manager/supervisors coz you know what they say "s#%t rolls down". One stocky bald guy working in the isle doesn't even know how to work its own register and they call him leadership. Thats gotta be a joke. He preceded to tell me that I can only use 1 manufacture coupon and 1 store coupon. I had 9 items, worth $30 and he's telling me that I can only use 1 manufacture and 1 store coupon. I wanted to laugh, because he's insisting its the register so he can shut down his customer service to me. I tried to explain so he can figure out how to ring me up properly. But he didn't. Theres no point talking to this guy, I didn't want to laugh and embarrass him in front of customers and the new cashier. So I used 1 coupon and still had a problem, till another cashier did it and it was fine. That means, that cashier knew what she was doing and that leadership did not. I mean cmon, dont blame the register when it's the leadership operator error lol. Just admit you didn't know and get help.
I really suggest that they retrain these employees and familiarize them with their register and their own policy. Doesn't even know how the couponing rules works. It's embarrassing coz other Walgreens stores have such great knowledge on this and this store does not at all read more