Excellent customer-focused service, consistent follow up, efficient and accurate filling of…read moreprescriptions. Have competitive prices. Staff polite and friendly.

Following the suggestion of a retired pharmacist family member, I made the switch from Rite Aid to…read moreRealo. I'm so glad I did. There is never a big wait and if I'm ever looking for something over the counter, the pharmacist will come out and help me find what I'm looking for, helping me pick the best product, based on my needs. They also have a drive through that usually isn't busy and they always take care of things with my doctors office if there is ever a mistake (ex: my doctor accidentally prescribed the wrong medicine and the pharmacist at Realo called to get everything straightened out). They do the things that you would just expect a pharmacy with good customer service to do, unlike the big chains.

No customer service. I had to walk the store to find someone to help at checkout. They were all on…read morebreak .

I have always loved this store, but now they have homeless people hanging out everywhere by the…read morefront door, by the carts and in the parking lot. This is a turn off as I heard other customers complaining. No one wants to be harassed for money.

I went to store #8872 on 3-20-25 in Greenville, NC, 3012 East 10th Street. As I walked to the…read moreregister the clerk was talking but I noticed it wasn't to me. She was on her ear pods. She didn't acknowledge my presence or nothing she just continued her conversation on her phone. She range up my 20 items..she continued to talk. When she finished, she gave me my receipt and didn't say thank you or anything. This is very rude for a clerk to be in this position. Her name on my receipt is Tanasia. Customer service is not like it used to be. Thanks...Laura D

I stopped by here around 4:20pm on a Saturday afternoon to get some gift bags to put presents in. I…read morewas preparing to go to a baby shower the next day. I also need a bag for gifts that I was get another friend who had a baby a while ago. Yes, my gift is very late, lol. They didn't have many bags specifically for baby showers, but I did find what I need. As I walked around, I noticed the freezer section was practically empty. There were other areas of the store with limited stock or no stock. There was only 1 person on the registers. There were about 3 people in front of me on line. People constantly walked it. The link quickly got VERY long. The cashier then asked for backup over the Intercom. I think I wanted a little over 5 minutes in line. Check out was simple. They do have Apple Pay, which is good. I had my card with me but opted to use it. They did have hand sanitizer by the entrance for customers to use.

Great service for a prescription compounded cream. So happy to find you. I deviously he'd to have…read moreit made and shipped to me. I like to shop local!

Friendly staff always polite willing to assist with all my customer needs.read more

Super helpfulWhen I bought something and had to return it, they were super nice.Thank you for…read moreeverything.

First of all, this store is so dirty. The staff chat very loud with each other at the registers…read more The prices are not great. This location is very small. Social distancing is not practiced in this store. I overheard a lady fusing because they charge 15 cents for a small bag. This not the grocery store and is a inconvenience. If you can't afford to buy bags for your customers please don't have a store. I will not be returning. Instead I will check out Beautyworld, Tys beauty in Greenville .

I usually see both a retinal specialist and an optometrist as I have had Type 1 Diabetes since…read moreDecember 1958 (age 1 1/2 years). As I've had no eye complication, I opted to try just the optometrist, and ask for a dilated retinal exam in addition to the assessment for age related macular edema (runs in the family) and glaucoma screening. when I called the front desk was able to fit me in the next day, take my insurance information, and tell me what my insurance covered. When I arrive, I quickly filled out relevant question, and was taken back where the assistant explained I could have the dilated exam if I wanted, but the retinal laser scan obviated the need for that in most patient. Dr. Parker gave me a detailed explanation and went through the retinal scan with me (I've had multiple scans over the years, but never one so quick and clear. As a recently retired endocrinologist, I was very impressed). Dr. Parker conducted a thorough eye and visual exam, adjusted my prescriptio, and I was on my home after 45 minute. All this, and I was able to drive home as I didn't require retinal dilatation. I highly recommend this MyEyeDr

COMPLETELY UNPROFESSIONAL!!!!!!! I work in the medical field and its because I enjoy helping…read morepeople. My daughter is 3 hrs from home attending ECU and had an accident which broke her glasses. I told her to go to this location because she purchased the glasses from MY EYE DR near our house (THEY ARE GREAT) KRISTIN is completely rude and clearly shouldnt be working with the public. My daughter is clearly upset at the fact that she cant see and Kristin offers no solution and didnt even offer to try to glue them. I happen to be on the phone overhearing this so I asked her to please try to repair them. Just trying to help goes a long way Kristin. She acted like we were bothering her by asking for help. Shortly after she comes back with the glasses and states that they are beyond repair and that it will take a few weeks until her new glasses come in. This is the absolute worst customer servce. You need to put a policy in place for situations such as these or at least have qualified staff that want to help people. FYI: after leaving this location my daughter went to Walmart to the eye center and not only were they nice, they repaired her glasses right there for her.

Jessica, who did the prelim tests, was super efficient, friendly and great to work with. Dr Meyers…read morewas great too!!

I am so sad today as I had to leave this practice after being a customer for almost 20 years and…read morebuying glasses and sunglasses every year! My daughter's eyeglasses and lenses were incorrect. They were not the frames we remembered, she didn't like the way they looked, and her prescription was incorrect. They made her dizzy and things were blurry. This was her first experience and she was so upset - left in tears. We never took the glasses out of the office! Yet, we were still charged the full price and they offered no reimbursement or credit toward a new pair!! Terrible customer service despite long term loyalty and lots of money spent!

Jordan had the most amazing customer service I have ever seen from this establishment. How she…read morehasn't gotten employee of the month yet is beyond me. She helped recommend me products for my partner, tied the loveliest bow for the gift bag, and her positive attitude made my day! I'll be coming back for Jordan alone!

First visit to the Greenville BBW and I'm blown away by the sheer size of this store! Very clean…read morepleasant environment! It was interesting to wait in line for SAS because my home store didn't require that! Despite that I'm in love and will return for SAS next year as well as make several stops along the way