Walgreens claims that they want to make filling your prescriptions easy; but, at this Walgreens, it is FAR from easy! Walgreens on White Oak Rd in Stafford, Virginia. I actually get anxious around time to submit my request for refill. There is ALWAYS an issue, when there really isn't an issue or whatever issue they state is incorrect. Like, "Insurance information needed" before filling. Really? I have been getting prescriptions there for 7 years and they don't have my insurance information? Other alerts say, we were unable to process your order. Please call the pharmacy. ugh! It should be easy to log into my Walgreen's account and submit my request, but these alerts! So, forget filling prescriptions online because they will have an issue and you will have to call and sit there and wait for someone to answer. This is not a smooth process at all. The dates on the bottles don't match any of the dates on my account; and, that pick up date? Don't get that wrong! It's a mess! Most importantly, the lead pharmacist is very unprofessional. He has stepped over the line with me more than once. He's rude! He is mean. He is flip. He is Jamaican (meaning I don't have his name). He needs to check himself. He needs to stop disrespecting me. "Nope" is the type of response I get from this professional. He needs to realize he is dealing with PATIENTS! He almost speaks to me in a tone like he wants to hurt me or make things difficult for me. Once, he did say he would never fill my prescriptions again. What the heck. I've even contacted the CEO and nooo response. Where is compassion for people and patients. It is VERY stressful when it comes time to order my medications. I just want consistency, ease, professionalism, equal treatment, etc. I would also love to pick up all of my prescriptions at one time. Someone called me about that once and I declined. I want to be in that program. Until then, I hope this pharmacist is transferred or ... something. read more