Very Nice, Helpful & Understanding Wallgreen Employee helped me today with an order that I had placed earlier in the day. I'm Grateful that she took the time to make sure it was done correctly. Thank You !! Wallgreen in Fort Madison, Iowa 8/28/2024 read more

I would have had a pleasant experience at this location if it wasn't for Laura who works for the pharmacy. I am not from here and I was having a hard time getting my medication. She was very rude, interrupted me every time I tried to talk and she made me feel as if I was the dumbest person on this planet. I am not one to get upset very easily but she really was grinding my gears and being off my medication for a few days made me extra sensitive haha! I will not be returning to this location. Thanks a lot Laura read more

Visited our local Walgreens, Ft. Madison IA location today, not a very pleasant shopping experience, to say the least. My plan was to purchase a box of hair color, some dog treats and two sodas. I noticed the hair color had a coupon associated with it, when I went to check out, I inquired about coupon, I was told, rudely, we don't have coupon books anymore, it's all on line. OK, was not aware of that, looked it up on my phone, with no one else waiting in line, as I would not hold anyone up if that were the case. Saw it included a download, told her I would do that later and purchase product later. She, literally, threw the box on the floor behind her. I then inquired about my rewards balance, as I knew I had one, I was then told, again rudely, you already have your card in, can't do it. Nope, yes, you can, I've had it done before. I said never mind, left my items and walked out. I called one of the managers and complained, but feel a visit or call to the actual store manager will be in my near future. If she is so miserable at this particular job, perhaps she should find a new one. Sad, I have shopped there regularly and have never been treated that way before by any of their other employees. Will I go back? Yes, probably, but if I walk in and she's checking I will request a different cashier, and if that isn't possible, I'll walk out again. They must not have needed my money today... read more