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    Walgreens

    2.2 (53 reviews)
    Open 7:00 am - 12:00 AM (Next day)

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    Previous day, Rx order & time of receipt
    Albert C.

    I have zero positive to say about the Walgreens Pharmacy in Chula Vista, on Broadway Avenue. Nov. 2nd, near 1 PM, call the number for the pharmacy to check if my Rx was ready for pickup. On the line five minutes, the first call and have to hang up for another call; get back on-- to HOLD! I was on the line for 17+ min and still no one picked up. (supposedly 2 calls before mine ‍‍- or so I am told at initial answer.. ) Go to the store 50 min after ending the call 'cause after it searches, the computer tells me Rx will be ready in an hour; supposedly it's being filled. [see attachment showing receipt of Rx on Mon, 11:56 AM! OVER 12 hrs previous 2 my arrival!!] I was still at the store 45 minutes later... Wait behind 6 customers, with 1 clerk attending for 23+ min. Even then, 14 hrs after receipt, 1 hr ++ min after hearing, "It'll be ready!"-- IT WASN'T! Frustration! I tell clerk this will be the VERY LAST time I ever trust Walgreens with a solitary nickel, and obviously won't have any other Rx's sent here! Asked to wait 15 more minutes, oh joy! Finally after 20 min passes and I appear in proximity to counter, I'm told, "It's ready!" There're lines for picking up Rx's. Lines for people to get shots, but there's no order here and 1 person jumping thru hoops, between lines; zero other hands on deck. The shot line went up to 7 people, still no extra support, much less customer service. Negative stars if I could give them; one stars all that in good conscience, I can assign. Terrible service, all NON-Customer based, inconsideration. [And sadly in 3 weeks, 2x here on Broadway in the last 9 days, horrid experiences-- especially with the pharmacy Rx/info, call-in-line!!! But also with chaos of not enough help for dispensing Rx's or attending vaxx clients!!] (and there were other clerks around, but no one checks the line to see if customer's needs are being mis-served and stalled!) Why do people pay any money or give so much of their time to Walgreensz heck they're hardly given more than CURT, attention?? Rite Aid, Costco, and even CVS have better support and better organization. [haven't even mentioned my experience 18 days earlier at the 3rd Ave Walgreen's Pharmacy and the 30 min plus wait and pharmacy disorganization, staff disrepect for and near abusive interactions with customers!! Next YELP, maybe??]

    Chyna L.

    This location is weird i dont know what it is but one day we had went here to get a prescription from the pharmacy wich we decided to wait around in the store employees look at you like your stealing and not only that this weirdo gonna start following us around with his cart and start saying random things to us and asking questions and not to be friendly but in a creepy type way ,other than that they have a nice variety of things at this store and its pretty spaced out.

    Requirements for FedEx drop off. No where on this sign states a certain time
    Lee C.

    Sooooo this Walgreens is a FedEx drop off location as far as I understand. But when I went there last right around 7pm the shift manager denied my drop off. I was told that it was too late to drop off. But no where on their FEDEX drop off requirements said I needed to before a certain time. My packages did meet the requirements though which I provided a picture of. I gave this place a review of one star because the shift manager maintained her composure as I was cussing and yelling at her, Good job.

    Make up galore
    Maritess C.

    This Walgreens is located in Chula Vista. It is the closest location to us. Hubby always has some free money to spend. He had $15 to spend. Who does not love free money to spend? We managed to get our daughter a couple of toys and some frozen food. I love how Walgreens has so many items you can purchase from food, drinks, to your everyday needs. I love looking at the make up aisle. It is so organized. The store is clean and there is a clearance rack in the very back of the store. Unlike most stores, you have to be a member to get the sale prices and the free money to spend. The more you spend, the more you earn points. That is how you get the free money. I normally don't shop here since I don't have a Walgreens in Imperial Beach but if I ever need anything, I would definitely come here. There's plenty of parking in front.

    Medications and vitamins stocked
    Dulce R.

    The first time I've used this Walgreen's. I need to fill a prescription and it was close. They do have a drive thru, but since I just had dental work, I could not exactly formulate sentences that would made sense over an intercom! I dropped off my prescription inside and decided to walk around the store. Every employee I crossed paths with up and down the isle, greeted me and asked if they could assist me with a smile. Staff felt very warming and friendly.

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    Review Highlights - Walgreens

    Went in for a flu shot and ended up getting the shingles and whooping cough (Tdap) vaccinations as well.

    Mentioned in 2 reviews

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    3.2(17 reviews)
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    Don't buy here. They sell you brand new perfumes that don't work. Came within 24hrs of buying it…read moretried to exchange it for a working one, not a refund. They tell you they can't because it's policy. So they basically steal your money. Personnel was rude & condescending about it. They are clearly trained to keep your money & not be honest or help you in any way. Had proof of transaction w/ the name of company & date w/ personnel that sold it to me remembering me. Stupid.

    While they did have good deals on the cosmetic stuff, they had a weird policy for the perfume. My…read morefriend and I went with the intention of finding a new perfume. And they only allowed us to test 3 perfumes. No more than that. Like, excuse me what? If I'm trying to buy a perfume from you, I expect to smell a good handful of perfumes-I shouldn't be limited to test 3 kinds. Ridiculous. I should also mention, the staff wasn't very helpful. There were several people, maybe 10 including my friend and I, who were all waiting for an employee to help out with testing the perfumes. And it's not that they were short staffed either. Because i saw 5 employees at least but they would go to the back for a while and then come back only to not be helpful. Do yourself a favor and go to Sun and moon perfumes if you're in search of a perfume. That's what we did, and we were not disappointed.

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    Ulta Beauty

    Ulta Beauty

    2.5(176 reviews)
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    Ulta Beauty is great if you already know what you're looking for--just don't expect any Ulta…read morelocation to be like Sephora, where employees are always eager to help locate specific beauty products in the store. I came in looking for a Peach Slices product. When I arrived, the specific holiday set was already sold out. The Ulta cashier was very nice to have reached out to another Ulta location. Unfortunately, that OTHER ULTA location was too far away. The same associate also checked if the product was available online and she even discussed that the distribution center was completely SOLD OUT of the holiday "Super Fade Discoloration Duo." Oh well! I'll just make good use of the new skincare products a friend recently gifted me..

    Just an FYI: If you're using Happy Returns at Ulta, you do NOT need to wait in the regular purchase…read moreline. I went in today and stood at the front counter to make my Happy Return. The associate asked for my last name--I'm assuming she thought I was picking up an order--so I clarified that I was doing a return. Instead of asking what type of return or explaining the process, she told me to go wait in the main line. I waited in the long line, got back up to the counter, and the next associate immediately told me that I actually did not need to wait in line at all for a Happy Return. The previous employee then said, "Oh, that's my fault," but honestly, if she had asked one clarifying question or explained the process, I wouldn't have wasted my time waiting unnecessarily. Everyone is busy, I completely understand that -- but a little clarification and customer service would have helped a lot. So just a heads-up for anyone else: If you're doing a Happy Return, you can go straight to the counter. No need to stand in the long lines.

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