This is the absolute worst Walgreen's I've ever seen. This was the primary company I used for me and my family's prescriptions for the past 7 years but not this Bixby location, I moved 5 months prior and switched my Walgreens to the 151st & memorial store. My dentist office couldn't get through on the phone to place an order so they called me and asked what they should do bc they had tried to call several times. I called myself then my husband tried, both times no answer, must've been technical difficulties so I call the 1-800-walgreens number thinking they could contact them through some other direct line however was met with "Just keep trying or you'll have to go to the location, that's the same number I have" ...umm excuse me why would I go there to get someone to answer the phone?! Even if I did, then what?! I'm not a doctor, I can't order the prescription myself, so I need to drive there to tell them to answer their own phone line? Craziness! The customer service rep then without addressing the issue or even apologizing she transfers me in the middle of me asking "What is the point of your job if not to help customers?" I then actually hear the automated system for the first time and select pharmacy and a friendly sounding person from the Bixby location answers only to tell me she hasn't had any problems from anyone else and acts as though it's personal problem, I tell her I'd like an alternate way to contact her in case the next call doesn't go through so that my rx could then be ordered, no luck there is only one number, they have no email, online support or any other means of contact if their service line doesn't go through or work properly. This is the problem with big box stores, YOU ARE A NUMBER, THEY DONT GIVE 2 CHITS ABOUT CUSTOMER SATISFACTION OR QUALITY. If you have an issue, it's just that, YOUR PROBLEM NOT WALGREENS'. I made a switch to the local company with 5 star reviews and complete accountability called GENSCRIPTS at 109th & Memorial and look forward to being served as a valued and respected customer. I am confident any other company would give better customer service than Walgreens. read more