I have been coming to this outlet for easily close to ten years and it's really gone down hill…read more There is still a really nice selection of brands like MAC, Estée Lauder, Bobbi Brown l, and more. However the discount is just not what it used to be, and a lot of products they sell are expired. Yesterday when I went in there was three girls working and all three stood at the cash register and did not greet or help anyone who was in the store. It was bizarre to see them just carry on a conversation about a friends wedding, laugh loudly as they talked negatively about people, and purposely avoid eye contact with customers. So many people walked out after only being in the store for a few minutes. It's sad to say I don't see myself going back very often anymore.

I had a gift card I wanted to use and I hoped since I was in this mall I could get some of what I…read morewanted. I was DENIED..... Staff when you come in all say "Hello" that's a plus but just an FYI if you ask for help it's either fine or they are slight aloof about things. I will basically have to order all I want online and it's nothing esoteric. I found a few other things to use my gift card with but the staff gave me a hard time as I guess on the back of the gc you have to scratch off this silver stuff on the back I had issues and yea I got annoyed. Than I was asked if I wanted a manager. I was like I just wanna get this stuff and get the hell out. Anything I really wanted you were out of or don't carry in store. Than as I was trying to leave a staff member was on the phone as a few of us were trying to leave. Yea again I got a bit pissed off...why are you standing by the door and holding it while on the phone. This is why I'm becoming basically done w/ brick and mortar places like this cause most of the Ulta's are the same way you gotta order online and don't get me started on ordering and picking up. Will I be back.. no

Very disappointed the past few times I have shopped here. Let me first say the Clinique consultant…read moreand Rachel the consultant in the back of the store are Excellent. Super helpful, outgoing and professional. Now for the rest of the experience, it has been challenging. There are employees that are standing around conversing and when I ask for help it's almost an inconvenience because it seems they want to get back to their socializing. I have asked a few times for items and just pointed to the direction they might exist, with the exception of Rachel and the Clinique personal. As I browsed through the store there were lots of tags on items, deals, discounts, and % off. The Clinique person said if I make a purchase I get a gift. Once I got to the counter and asked the clerk they said " oh that promotion ended yesterday". Every item I put on the counter I was told the same thing, the promotion ended yesterday we just haven't had a chance to change the tags. I ended up only getting one item that apparently was still on sale. The lip gloss I use was advertised as on sale for the minis. When I brought the person to the display she looked it up and said they don't carry minis. Very disappointed. I also tried to return an item with another employee, but it was too late to return. The clerk never looked at me, I complimented their hair, they said they just got it done. I could not tell you the persons eye color because they kept their head down, didn't engage and I felt like I was an inconvenience. I love my Ulta store in California, maybe I will give pittsford a try.

the WORST dentures iv ever had i even have to glue in my partial in and the uppers too iv went…read moreback to them and they said oh well some people just have to glue them in , i can't even talk-or eat without glue keeping them from falling out . OVER $6000. love it

Just got a facial from Olivia C today! She was so informative, gentle with my skin, and when she…read morewas done left me GLOWING!! i feel fabulous. Definitely recommend THANK YOU OLIVIA!!!

I love this store!!! I usually buy everything online, but I come here because I love it! It's a…read morehair product lovers dream. :) They do not have a lot of evening hours, so I usually go on Mondays because they're open until 7. They have a helpful staff, and the girl working this week helped me with a few things. I love Biosilk, and they had a great BOGO on it this month. They always have different specials and shampoo liter sales. I've tried all kinds of different things just because they were on sale and looked interesting. You need a cosmetology license to shop here, and the discounts are great. It's much less than you'd spend at a salon. Be prepared to empty your wallet if you go though. I want one of everything!

We have recently been to other Sephora's in the area and have been very disappointed with the lack…read moreof decent customer service. This store, however, was a breath of fresh air thanks to Lissette! She immediately came over to offer us her help when we arrived, something that didn't happen at all at the Eastview store. After making sure other customers were taken care of, she helped me by recommending products based on my needs and product discontinuations, gave me a sample to try for a new product she thought I would like, and matched my skin to a product I needed. Her positive, open, and knowledgeable demeanor was everything we could have asked for in a Sephora store. If you need makeup excellence and a great customer experience, find Lissette at the Sephora in JCPenny's!

I was so nervous to get my eyebrows microbladed, but Mandy made me feel 100% comfortable. She was…read morekind, extremely patient, and did not proceed until all of my needs were met. My eyebrows came out beautifully; they look like they belong on a Hollywood screen!! I was so happy I pretty near started to shed tears. Mandy is an eyebrow microblading goddess amongst mere mortals. Bow to the Queen! ;-) I also get my dysport done here. Dr. Whipple is a kind and beautiful human being inside and out. She does an excellent job, and most importantly.... no "sticker shock." It's not hard to strike up a good conversation with her, and her team; these folks will have you rolling with laughter, and joy! :-) From the moment that I check in until the moment that I leave. I have to say the whole staff at Envision is a unique combination of extreme talent and warmth of spirit. The only thing that sucks, is I'm moving out of state very soon. I wish I would have found Envision sooner than I did. The next place I end up.... those folks have big shoes to fill..... BIG!!!

Dr. Catherine Whipple is the best Ophthamologist in Rochester, NY. I highly recommend her. She is…read morevery thorough with her exams, explains clear and understanding evaluations. I had one small problem with my stitches in one eye after my surgery and Dr Whipple met me right away at her office and fixed it. She is the best!

Dr.Obourn is wonderful. She has amazing knowledge & training to provide services that you can't…read morefind anywhere else in the area! I've seen such a huge difference in my skin thanks to her! I LOVE Microneedling, HydraFacial & of course Botox! I've also have filler in my lips. I wouldn't go anywhere else!

I have been going to Dr. Obourn prior to her move to the new location and I can't say enough great…read morethings about her & her team. Noelia gives me my hydro facials, micro needling with PRP and derma-planing. She does a truly excellent job. She is very thorough and gentle and my skin looks better than ever. I really don't know what I would do without her expertise! I have also used the services or Eleni for Morpheus 8. It hurts like heck but the results are truly miraculous. I highly recommend LCC.

Choosing a doctor is something I do not take lightly, let alone a plastic surgeon. After weeks of…read moreresearch, I chose Dr. Ashley Amalfi and I could not be happier with my decision. She walked in the room for the first time, was so warm and welcoming that I genuinely felt like we had been friends for years. This was huge in my first impression of her as she was someone I was trusting my physical appearance to! She talked me though all my questions and fears leaving me feeling comfortable and confident with my decision. One year ago, I had a breast reduction and am kicking myself that I didn't find her sooner to have it done! I suffered from horrible neck, back and shoulder pain for years, where most nights I cried it hurt so badly. I can honestly say from day 1 post-op, I have felt like a complete weight has been lifted off of me and I haven't had a bit of that pain anymore. I have her to thank for that! She is an incredible surgeon and artist who takes pride in everything she does! Dr. Amalfi is a Godsend and I would absolutely recommend her to anyone!

Ah, where do I start? After losing over 150 lbs and maintaining that loss my breasts lacked volume…read moreand any sort of shape. I put my trust in her to reconstruct my breasts knowing that the outcome is never guaranteed. I could not be more thankful that I chose such a talented, warm and kind surgeon. I'm just shy of 2 months post op and I'm blown away by her work. From the second I met her I knew I made the right choice. Dr Amalfi walks into the room and you feel as though you're already friends and she truly cares about you. I will forever be grateful and I plan to see her for all future work. Shout out to Melissa as well for always answering all of my emails leading up to surgery. Thank you so much!!