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    Waldorf Signs

    5.0 (1 review)
    Closed 8:30 am - 3:30 pm

    Services - Waldorf Signs

    Copymaking services

    Graphic design

    Printing

    2 More Services

    Scanning

    Signmaking

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    11 years ago

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    The UPS Store

    The UPS Store

    (21 reviews)

    The customer service is an absolute joke…read more Friday, 27 Feb, at 2:10pm or so, I go in with a bunch of Amazon returns...some needing boxes and labels and others placed into a plastic bag. I had boxes, preprinted labels and tape. Because I had this mix and so many, I thought it would be easier for me and the staff to sort it all out and process myself at the self-serve kiosk. I start and I need a large bag. I asked the older lady, I think Diane, and she passed one to me. She then says to place the packages on the counter once I'm done. As I start I needed more space. I turn to place a checked-in package on the counter but there are people moving about and the staff were assisting customers. Because I didn't want to leave my items unattended, I placed them in the self-serve kiosk bin. I'm moving right along when Diane comes over and looks in the bin. She said I thought I told you to place these on the counter. Nasty like. I said excuse me!? I needed the space and I didn't want to leave them unattended on the counter. You can retrieve them from the bin when I leave. She proceeds to argue with me and say that's not what the bin is for. I looked at her like she was crazy and said ma'am, pls leave me alone so I can be done. She then says something about that bin is only used when they are busy. I said again, a little louder, ma'am go about your business and leave me alone. You can get the packages as soon as I'm done. The younger lady tries to intervene at this point and tells Diane to leave me be. I said yes, pls leave me alone. A customer walks in so Diane goes back to the counter. After she's finished with the customer, I hear her ask the time and then she says she has 7 mins left. I continue on and a minute later, as I'm trying to figure out which home printed label goes with which item, I hear someone say excuse me. I look over and it was Diane, asking me to move so she can get my packages out of the bin. I said ma'am, you can get them all when I'm done. She said no, you're going to move. At this point I'm heated, I said you need to back up (cause she's right up on me). You would want to back up. The younger lady again tried to intervene and tells Diane to leave me alone and let me finish. It's fine. Diane said no, she's not leaving the packages for the next shift. The younger lady then says to leave me alone cause I'm causing a fuss. I said I'm causing a problem!? Are you kidding me! She quickly backtracks and says that both of us are. I'm being harassed and attempted intimidation at the self-serve kiosk and I'm causing a problem. At this point I stopped talking and didn't budge from my spot. Diane goes back to the counter, talking all the way and younger lady is agreeing with her. I finish and proceed to leave and the younger lady gives me a condescending have a nice day. I don't reply. If this is UPS' idea of customer service, holy crap. Absolutely ridiculous.

    Very disappointing experience on 2/8/2026 with an employee. Achielle, was extremely…read morepassive-aggressive, demonstrated poor customer service, and ultimately refused to assist with my return--telling me to "do it myself" while simultaneously pointing to the self-service kiosk. I visit this location frequently and have never experienced anything like this before (here or anywhere else for that matter). My one star review is not indicative of the store overall, but, moreso specific to the employee. Achielle's, behavior was grossly unprofessional and unacceptable.

    Staples - Cards! Finally!!!

    Staples

    (16 reviews)

    One word... lady. One question, which one of us is employed by Staples?…read moreHere's what happened.. I took an Amazon package there for returning. I had the product in the original packaging and shipping box. Thought I was being helpful. The representative said, you can take it out the box. I said, excuse me. She repeated herself. So I took the product out the shipping box. She then said, after finishing the return, you can breakdown your box and put it in the recycling cart at the end of the aisle. I said, excuse me? She repeated herself. I replied, nah.. that's sounds like your job. Hearing no response, I walked off. Really annoyed with people. I didn't go to the self service counter, which means I didn't want to do it myself.

    Ugh... I was honestly trying to give them a break because I…read morelike the manager that took my order originally back in late January. Her name was Jayla. Didn't want to write this review, but enough is enough. It's been a series of misadventures trying to get a simple business card order completed. It started out as a simple 250 card order, but at this point it's a 1,000+ cards that are free. Even that's not worth it considering the continual careless errors and the amount of time I've wasted driving back and forth to this location. Won't bore you all with all the gory details, but suffice it to say here's a summary of the last 5 months with them. All totalled, I've been here about 9 or 10 times since this odyssey began. Each of the below errors has resulted in an additional visit. * Misspelled my name - twice * Email address wrong - twice * Title wrong - twice * Picture missing completely on back * Picture inserted but top of head cut off * Left border completely cut off Since January, I've spoken with countless people, many of whom are no longer there including the store manager who has been replaced and Jayla is no longer here either I don't think. Talk about turnover. I've heard every excuse under the sun from the design formatter being sick/doesn't work on weekends, to the cutting machine not working to every *Covid* excuse imaginable. Today I brought the cards back to Tyrone who's supposed to correct them- again. He was the one that gave me the last order that he supposedly checked first. Current store manager, "Khadijah" also told me the order was fine. True 1/3rd of the way up the box, but the last 2/3 were missing left borders - which I didn't notice until last Thursday having picked them up a month ago. I have to treat this location like I do drive-thru fast food orders. Be sure to check every item in the bag before you pull off! The good news is every (other) time they screw up I get additional free cards, but even "free 99" is not worth the added headache and hassle of incompetence. I've had a previous decent experience with business cards at another Staples location, and was therefore very surprised and disappointed at the lack of professionalism at this location. If you plan to come to this location, please pack your patience.

    Waldorf Signs - copyshops - Updated May 2026

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