Move with caution before applying!***** I honestly don't understand how this property has the…read morerating it has unless they are given reviews themselves! The property is beautiful, but the lack of professionalism is totally unacceptable! You would think they would understand the importance of updating future residents. My daughter recently applied here and after paying her deposit communication stopped. Her experience has been very frustrating due to the lack of communication. I'm thinking the other reviews about their experiences with this company could not be this negative but after our experience with this leasing team, all what has been said has been true for us as well. Due to my daughter having a newborn and handling her clients, I tried to help with reaching out to this company/ leasing agent Maria!! To take the stress off my daughter. My daughter, as well as myself have called and emailed multiple times seeking an update, but have not received a response. ( every call and email has been documented) I understand showing houses and giving tours but I have NEVER experienced such unprofessional individuals in my life!! And I pray I never will again. With her move coming up soon, this lack of communication has been stressful and has left her uncertain about the status of her housing! At this point, all she needs is a refund! Over it!! Whatever happened to exceptional customer service?!

Don't believe the beautiful photos posted online this is what the gym actually looks like. broken…read moreequipment, overflowing trash. Google reviews are fake

I strongly recommend staying somewhere else. I lived here two years ago and still battling the…read moreunnecessary charges that was on my last bill. The bill doesn't make any sense I tried to talk to them about it and the next thing I knew it was at a law firm and on my credit. I'm a disabled vet and they wasn't fixing something that was bothering one of my disabilities so according to law that lease was supposed to be voided anyway but of course this not the case with these guys so I will be proving my case and I say Do Not Stay here.

I absolutely enjoy living here! The front office staff is great and always work with you on…read moreanything you need. Lynn is awesome! She was very helpful with all of my needs and any questions I had she always had an answer. I strongly recommend this community.

My family and I recently moved into the Estates at McDonough, and we were initially very pleased…read morewith the community, especially the beautiful amenities like the pool and grill area. Unfortunately, at night there are vehicles with people parked with loud noise and smoking. This is supposed to be a smoke free community. We were disappointed to see the filthiness of the pool area so we declined using it. There were dirty clothes, socks and cups in the bushes. The grill at the pool attracts so many people and the flies from the food that is cooked at the pool is atrocious. The loud music with inappropriate content played at the pool with glass liquor bottles makes me afraid that people will get out of hand. The rent here is not cheap that's why we signed a lease because we felt the prices would keep people who do not care about cleanliness and beautiful grounds out of the community. We understand that a shared community space requires cooperation from all residents, but stronger enforcement and oversight are clearly needed. We want be visiting the pool due to unsanitariness of the area. We are so disappointed and should have visited numerous times after hours before signing a lease.

We love it here ! Highly recommend. A little expensive but definitely worth it. Office staff are…read morevery friendly and easy to work with. Maintenance team is great !

Renting at Preston Creek…read more Having just moved into Preston Creek, I wanted to take a minute to review the rental experience. The onsite property management staff is top notch. When I visited other properties in the area, I felt pressured to make the decision on the spot. That was not the case at Preston Creek. Damaris, Leah, and Rita know the property well. They showed me the facility and introduced me to the website which actually showed current availability. Here is something even more impressive. It was accurate. John, Robert, and Terry maintain the property, a top-notch crew. I was impressed with John's knowledge of the units. I am not the easiest tenant to impress. Demaris and I walked through the apartment checking for imperfections. Robert and Terry were testing the HVAC. Being a bit nitpicky, I pointed out a few minor things. There was a doorknob that was bent, the thermostat cover was broken, a bathroom cabinet door slightly ajar, and a couple spots were paint wasn't quite right. They were fixed that day. My apartment is a third floor, three bedroom, facing the woods. The bedrooms are larger than expected, and the floor plan is well laid out. The kitchen maximizes the limited space. The vaulted ceilings in the kitchen, dining room, and living room make it look more spacious. One thing that I dislike is that you do not get to see the unit that you will be renting when you visit the property. I can understand not wanting the prospective tenant to see the place while carpet is being replaced, the walls being painted, and such but it feels a bit like you are buying a pig in a poke. There are differences between the model and my unit. The model had laminate floors in the living and dining rooms, where mine has carpet. Which truthfully, makes sense for a third floor unit. I'm sure the downstairs neighbors will appreciate that. There are no crown moldings in the upper floor units, although the vaulted ceiling is a big plus, a crown molding gives that luxury look. In addition to your rent you will be paying a small monthly fee for pest control and valet trash service. Five nights a week, someone is gong to take my trash away from just outside of my unit's door. I can see the convenience of this. No doubt, whoever thought of this revenue stream had excellent math skills. In my next update, I will explore the common areas and complex's amenities.

I lived at the Preston for two years never late on a payment model tenant. When I moved out left my…read moreapartment in better shape then I received it. I have yet to receive my refund from my security deposit! I have contacted the office many times via email and they always say they will get back to me and don't. It has now been over a month since I moved I still haven't received my refund. I'm going to take them to court and report to the better business bureau they're keeping secret deposits and not refunding them as stated In the contract.

I have used them many times over 8 years. When I first used them, John, the owner, was nice and…read moreseemed like he is honest and hard working and the price is reasonable. They were just starting out so they need customers so I referred them to people I know. Many times, he hires people who are not experienced. They dropped my plastic crates and damaged my PlayStation and damage my furniture, wall, and floors but I have never asked for compensation. He uses whatever people he can fine, sometimes he's college age sons who has no idea about moving. I have given them so much furniture and other things that I don't use for free. In 2018, I moved to a house and used them to move. When they were going up the stairs they dropped the dresser and made big dents on my hardwood floor. The dresser was also scratched, and my huge canvas paining (one of a kind) was damaged due to them stacking boxes too high and it tumbled and damaged my painting. I asked the owner about the painting, dresser, and the floor and all he was doing is make excuses. He doesn't take any responsibility. I asked him how to file insurance claim and he said he doesn't want to file insurance and he said he will go ahead and fix it and took my painting with him. It was almost 4 months of me calling him to get my painting back. In January 2021, I had to move to a smaller house so I decided to use him again because I was in a rush and didn't feel like finding a new mover. He knows exactly what I have and I told him I have a few more furniture so he gave me a quote over the phone. I asked him to stopped by my friends place and pick up some furniture and bring them to my new house the day of my move. He calls my friend and she told him what exactly she had .He called me and told me it would be more money so I agreed to pay it. He called me back again within 30 minutes and told me it would be higher price and after arguing with him back and forth I agreed to pay it. The day of the move, he changed his mind again and told me it would be more money by then I was a hostage to his demand so I agreed to pay it. During the move he tells me again he needs little more money, I told him u changes ur price 5 or 6 times and he's response was he lost money on my last move and he is not bulging on price. I agreed to pay him. After the move, he told the movers I am going to give them $50 tip which I don't mind giving them. Once they finished I gave the movers $50 and they looked at me like I was crazy and one of the mover said do u expect us to split $50. They were expecting $50 tip for each movers. I have never experienced any movers expecting so high of a tip. They didn't assemble one of my bed because there were missing screws and he told me he will come and install it once they get the screws. I haven't heard from him in a week so I called and he said I have to pay him $100. I said ok. He never showed up so I called again after a few days, he then told me he needs $120. I said ok. He didn't show up. I called him again after a week and he said he wants $150 plus $10 for the screws. I told him I will pay him $140 plus $10 for the screws. I told him when he is going to come and he said he will send his brother and told me no one wants to come to my place because I don't give his movers any tips. A month later, I saw my basement ceiling leaking with water, I didn't know where it was coming from at first but after spending several hours trying to figured it out, it was coming from my refrigerator water line that was leaking water very slowly. I called and told him and he tells me why did I take so long to call him. I told him I do not use basement and it was a slow leak and I only saw the leak when it was dripping down. It damaged my ceiling and my hardwood floor. He then makes excuses that he put the water line and there is no way it could leak. I turned off the water line and I told him to come and inspect and it took him another 3 weeks to send his movers. Originally I was just asking them to put the waterline correctly so I can get ice. I wasn't even asking for repair cost for my ceilings or my floors. His movers just saw the line and not even turn on the water and said it's leaking from inside the wall. John refused to do anything and said it's not his problem. He told me he can come and look but he had to charge me for coming out to my house. All I wanted was my waterline to connect correctly but after he made that comment I was furious. I told him I will call the plumber and if it is the refrigerator waterline then I am going to ask for all the repair charges. John refused to take any Kind of ownership at his mistake or his workers mistake. His movers are not careful and expect unreasonable tips. He said he has an insurance but he doesn't want to file for a claim. I will never use him again.

Fast turn around time but for what they charge and provide, they are an absolute rip off. I have a…read morestudio apartment, took less than an hour,, $375.

Absolutely terrible. This was my first apartment and I couldn't wait to get out. Loud neighbors,…read morechildren roaming the streets at all times of the day, sorry excuse for pest control, amenities closed majority of the time, broken gates 9/10 times. I prayed for the day my lease ended. I had to fight with the property staff because a former employee had put my lease end date in the system wrong and they tried to say it was my fault. Never move here. Move literally anywhere else. So many better places to live than this bottom of the barrel complex.

ABSOLUTE WORST APARTMENT COMPLEX KNOWN TO MAN!! STRAY FAR AWAY!!! My spouse and I have lived in…read morethis apartment for 16 months, thinking this is a great place to start our lives. On the day they showed us around, they didn't show us the room that we were going to pay for because they claimed that it was under "renovations". After paying the $300 security deposit and getting the keys, not even to the right apartment room, but to another, because they claimed that the room that we paid for had been flooded by the upstairs neighbor, which I came to find out they use every single time for each person, so they can put you in wherever they really want you. In a room that's moldy, dirty, full of roaches, and completely busted, and claim that we did every piece of damage. After complaining to them about everything, they say that it's on us and that once moved in, it's our problem. So, my fiancé and I cleaned and left this place completely spotless before the move-out date. just for them to charge us over $230 for damages and late fees, even though we paid everything on time, as well as before we left, which is the same amount of money we spent to fix everything they had left from previous renters. We have absolutely had it with this place and all the BS that they are feeding a bunch of families who need homes. SO, if you're looking for a place to stay for some time or even start a family, stay far away from Colton Creek. They are just money-hungry and just plain rude. If I could give it a negative, I would.

Hi to whoever is reading this I've been in my apartment since March 1st we've had nothing but…read moreproblems here we are sick of it we've been nothing but lied to by Desiree And the other lady up there we pay almost $700 for an electric bill which isn't normal at all we've been going through this back and forth we've had to go to my sister in laws house and my moms house for a whole week after my newborn was born because it was reaching 91 in our apartment and yet nothing was happening no one apologized no one offered to put us in a different unit when obviously ours was messed up my baby can't be in this heat it's so messed up we pay so much to live here and we're paying almost half of our rent in electric bills when we don't even turn on any lights getting told that this is normal but it's not and on top of that to even transfer to another apartment it's $500-$600 fee even though it's not our fault it's happening this is something wrong with the unit and this apartment we thought this place was awesome but we are just hurt.

we love our new supervsisor mr lino he did all my work request in timely manner he is awesome he…read morechange the properrty since he arrive this why our family stood cause of good gentleman he is but the office girls need to be replace they are untrustworthy property manger chassidy is horrible needs to be replace very nasty when she talk to us i wish she would carry on somewhere else

Atlanta's Choice Refinishing is a great resurfacing company. Very professional and prompt. I have…read moreworked with many resurfacing companies and he is the best.

From the owner: We offer refinishing solutions at competitive prices with high-quality materials. (Sorry, but we do…read morenot rent apartments) We can give your old countertops a new look with our multispec system, which is available in a variety of colors. We also offer solutions for stained or damaged tubs instead of paying for a costly replacement. We are licensed, insured, and offer a 1 year warranty on any work performed. We service multi family apartment communities and residential homes. Feel free to call us for an appointment or free quote today.