This is not a review I write lightly, as I rarely write unflattering reviews. However, when they…read moreare deserved, I am not shy about sharing my experience to inform others. This is a "popularly referred practice." Perhaps they are popular because of the volume of clients that they service. Still, the office is old, smelly, and overcrowded with clients in the parking lot and the lobby, and there are long waits. Their phone and in-person customer service causes people to slip through the cracks. If I could give zero stars, I would. After waiting months for an appointment, I was forced to leave crying profusely due to the harsh treatment and unprofessional bedside manner of Dr. Ramachandran, PCP at Greensboro Medical Associates. Avoid him and this office! I am disabled and was 3 minutes late, stuck in their overcrowded parking lot in an argument with another patient who had blocked my car in, and I couldn't get my walking equipment out of my back seat (despite arriving 10 minutes early). I made it into the office flustered and explained to the front desk, but that made no difference to the doctor. Dr. Ramachandran had made up his mind about me because I had already canceled a previous appointment due to a COVID-19-positive status and resulting complications (excuse me for following CDC guidelines!). The "kicker" (and gut punch) was his demeanor. He came into the room without introducing himself, with no attempt at seeming remotely interested in being there, and said, "Why are you here," in a flat tone. Confused, I repeated the question because I knew I had constantly communicated with his staff about my needs; he became exasperated and then specifically asked what was wrong with me. That's when I knew something was not right. I wondered if he was okay, and he said he could refer me to his P.A., but he didn't think he and I "would be a good fit." Mind you, he said this with minimal time in the room, little contact with me, and with the most disgusted look of disdain on his face, I began to cry. Being from the BIPOC community and now disabled, I have been on the receiving end of that demeanor and look, although very far and few times in between. I couldn't leave the room fast enough (and have a walking impediment). I went, crying, to the reception and asked that it be noted that I do not want Dr. Ramachandran to have anything else to do with my file or anyone else at Greensboro Medical Associates. The office did not correctly handle the cancellation of my initial appointment due to COVID-19, and I am unsure if that caused the doctor's justification of his treatment of me. Regardless, I am not satisfied with the communication breakdown, his egregious behavior toward me, and the lack of empathy from the medical office. I would NEVER recommend this office to anyone.

I'v been a patient of GSO Medical Associates for 20 years, and have consistently received excellent…read morecare from each provider I've seen. There are a few complaints in reviews here about the age of the office & condition of lobby bathroom. Yes, the furniture in waiting area is older; it is also well built and is still sturdy. I'm more interested in the higher quality care, than the age of lobby chairs. There is only one bathroom in the lobby area, and it is used by the adjoining lab, so it is, at times, not perfect. A "please clean up after yourself" sign might be helpful, or simply let the lab know the bathroom needs attention. Exam rooms are modern, well equipped, and always clean. Providers are all skilled, caring and compassionate. Insurance companies are not dictating your care here. Providers will of course find med's. For you covered by your insurance company, but they will also work hard to appeal denials when you truly need brand name or med's. Not on your formulary. Office staff are great; I've never had any billing errors. I do suggest arriving a few minutes early, as sometimes there is a line to get checked in; it is a busy a practice! I highly recommend.

I had a cold and went to the walk-in clinic on New Garden Rd., apparently my Blood pressure was…read moreelevated -significantly. However when the Doctor came and examined me , he prescribed "magic mouthwash", a nasal spray and Protozone(which can increase blood pressure).... and sent me home with no mention of my blood pressure. I assumed he knew best. However, the next day I continued to feel awful, and an increase of symptoms related to blood pressure was noted. I was re-examined by a nurse (at my work-place)and my blood pressure was Still very elevated. I returned to Eagle and then -even though my blood pressure was slightly lower than the previous day, the Dr. then was calling an ambulance!-which I Protested! She also made such a big deal and proceeded to take my phone for me to calm down( I was not hysterical or anything ... but she was really scaring me).... so I was unable to communicate with my husband to explain what was happening and to arrange childcare. As a result.... I ended up having another adult take me to the ER- because she made such a BIG deal, In which I spent another two hours waiting to even be seen... although the dr at Eagle was going to call an ambulance. Needless to say, I was simply prescribed a blood pressure medication at the ER( which Eagle should have been able to do with an additional follow up) and sent on my way home . So NOW I have almost a 16k bill from the ER. It is a shame that I trusted this walk-in clinic ... and even more so that I went back after the second day. I would NOT recommend this place to ANYONE. I have chosen a primary care physician from another practice who actually cares about the welfare of their clients.

Dr. Cole is a great doctor. She was very nice and made me feel very comfortable. The wait was not…read morevery long in the waiting room and she was very apologetic that I had to wait a while in the room since she was running behind.

I called ahead to schedule an appointment for health screening and TB test for my job. They do not…read moreschedule appointments. So I arrived at 8:30am on a hope and prayer that I did not have to wait too long. The room was notified that all rooms were occupied and it will be a while before we're called back. There wasn't a wait time given. They will take your phone number if you decide to wait in your car, but you cannot leave the lot. After checking in, I sat for maybe 15min before I was called back. My screening with the nurse and doctor was excellent. My TB shot was smooth. She did a good job, as some feel like you're getting stabbed versus a slight prick. I went back to get my TB test read and I was in and out in about 5 minutes. They didn't even call me back. The nurse came out, checked my arm and went into the back. She came out with my paper and told me that they will send my results to my job. It was very in and out. The thing I didn't like was that there were 2 other groups of people that was there before me and I was called to the back before them. However, I did like that the receptionist came out into the room with free drinks and snacks for the adults and children. I didn't have a bad experience at all, but I'm sure the others who were there before me did not like it.

Pretty disappointed. I called in to see whether they accepted my insurance. They said that they…read moredid. After waiting an hour and half they had me fill out forms and I was told that despite my insurance card saying that the Urgent Care copay was $20, they charged as a specialist meaning my copay was $50. Why couldn't they have told me when I called? I was quoted a 60 - 90 minute wait time. I actually waited 2.5 hours to be seen. The provider told me that he was going to call in a Phenergan cough syrup. He didn't (they shouldn't have sent it to the wrong pharmacy as the young lady who took my information told me it was the same pharmacy her Dad uses). Update 12/16/18 I got a call from Triad Urgent Care to apologize for the "confusion" yesterday. They also said my prescription was ready. It turns out that they called in the prescription at 9:30 last night after I posted my review and well after both the pharmacy and Triad closed. Not good.