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    Immanuel Family Practice

    3.0 (2 reviews)

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    Eagle Walk In Care - Sign w/new hours.

    Eagle Walk In Care

    2.5(33 reviews)
    0.9 mi

    I stopped by Eagle Walk-in yesterday due to an issue with my left eye. I was greeted by a wonderful…read morereceptionist and took my seat, with a listed wait time of +/- 30 minutes. As the names on the Patient Waiting display moved along, my name disappeared. After others on the list were called, I asked the receptionist to please check on my status. Within a few minutes my name was back on the display. Several other patients came in and were called back before me again. A nurse came out and again called the second name on the list and I got up to once again question what was happening. This nurse pointed her finger at me and said, "you! come here" and she asked the other patient to step aside. The nurse then quite abruptly told me they were waiting for a "procedure" room to be cleaned, it was being cleaned at that moment, and I would be next. Her tone was rude and condescending. I didn't say a word and sat down. Then it occurred to me that, no, I did not need or deserve to be treated in such a manner and kindly told the receptionist I was leaving and would contact my Eagle GP. I've been an Eagle patient for many years and I have never seen any Eagle employee behave in the manner this nurse did. What a shame if she treats new potential patients the same way she treated me.

    My visits to this location have been completely positive. The wait time was negligible and the…read morecare and service was second to none. They listened to my concerns and treated me in a prompt/professional manner. Eagle as an organization is top notch and this walk clinic is an example of their professionalism and commitment to their patients.

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    Reception area

    Elizabeth Dewey MD - Comfy waiting area!

    Elizabeth Dewey MD

    2.9(15 reviews)
    3.9 mi

    58 and feeling great thanks to Dr. Dewey and her team!... I love Dr. Dewey, Kimberly Tatum (NP) and…read moretheir phlebotomist. I have been a patient for approx. 5 yrs. and cannot recommend this practice highly enough. Dr. Dewey and Kimberly make time for me. I feel comfortable and unhurried talking with them about any and all aspects of my health (I.e. physical, emotional and sexual health). I have been treated with respect and dignity making it easy to have candid, open conversations. I also appreciate how thorough both practitioners have been when reviewing all of my RXs and supplements. They helped me weed out unnecessary medicines and improved my understanding of when to take what for optimal efficacy. I have found scheduling appointments easy to do and am seen in a timely manner. I appreciate the flexibility of in-person and Telehealth visits. As a fainter, I have found the practice's phlebotomist to be among one of the best I have been to. She is friendly, professional and quick making the experience virtually painless and easy. I have recommended Dr. Dewey's practice to friends and neighbors. I trust Dr. Dewey and her team. They are the best!!

    Let me preface this by saying I rarely leave negative reviews…read more In January, I had a telehealth visit with Elizabeth Dewey for a persistent dry cough following a viral illness. The visit felt rushed and minimal, ending after a few minutes. I was prescribed montelukast and Airsupra. Based on established medical guidance and sources such as FDA labeling and NIH-supported literature, these medications are generally prescribed for asthma-related conditions, not post-viral cough. I have no history of asthma or respiratory disease. I also explicitly have a history of anxiety/depression that was previously discussed in this practice, yet I was prescribed montelukast despite its boxed warning regarding potential neuropsychiatric side effects. In hindsight, this prescribing decision felt poorly aligned with both my symptoms and risk profile. The medications ultimately provided no benefit. Separately, the handling of billing and follow-up was unacceptable. I was not clearly informed of an outstanding balance in any meaningful way. The only notifications were two vague text messages from an unidentified number, with no clear due date, no escalation notice, and no supporting communication via email, phone call, or voicemail. That is not reasonable or adequate notice for patient billing. Without any prior warning, I arrived for a scheduled appointment this morning only to be told it had been canceled due to "bad debt." I was then informed the account had already been sent to collections and that I was no longer eligible to be seen at the practice. This occurred despite me immediately offering to pay the balance on-site once informed. Again - I received no prior warnings or notifications other than two vague text messages. I also received zero communications my appointment this morning had been cancelled. It has been three months (95 days to be exact) since my January appointment. To cancel my appointment, account, and escalate to collections within three months with ZERO prior notice is amateur, unprofessional, and leads me to believe the other reviews suggesting general dysfunction, disorganization, and a lack of concern or care for patients. I find this process highly unprofessional. Patients should not be blindsided at check-in for a scheduled appointment over a relatively small outstanding balance, especially without proper communication or opportunity to resolve it beforehand. Overall, this experience reflects poor clinical judgment in my case and a disorganized, punitive administrative process. I would not recommend this practice based on this experience.

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    Elizabeth Dewey MD
    Elizabeth Dewey MD

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    Immanuel Family Practice - familydr - Updated May 2026

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