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    Wags PetTherapy

    1.0 (1 review)

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    2 years ago

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    Heart's Ease Veterinary Care - My sweet Missy, angel moon baby

    Heart's Ease Veterinary Care

    (26 reviews)

    Butchertown

    I would have loved to write this review sooner but I've been mourning my sweet girl who recently…read morepassed and was with me for almost 20 years. I came to Louisville back in March, and was nervous about finding the right person to help me care for my senior baby, whose health had been declining over the last 6-12 months. After consulting Yelp recommendations on local in-home veterinary care, I instantly connected with the energy of Heart's Ease. Both Dr. Bennett and her office manager Cori are kind, compassionate, patient and detail-oriented. From the first email, I felt like I mattered, and that it was their mission to ensure my girl got the best, most appropriate care possible. Even in those moments when I was scared, resistant or in deep denial, they were there to listen, guide and support me. I feel extremely lucky and grateful that Missy's last days were spent in the care of these loving beings. They made her transition as peaceful and painless as possible, and I honestly feel like it was divine intervention that I had the intuition to bring our family here so that Missy could have this end-of-life experience, as I'm not sure if we would have had the luxury of this level of care back home. If you're looking for in-home care for your loved one, I can recommend Heart's Ease with my whole heart.

    The doctor and staff made a very difficult decision a bit easier with their guidance and…read morecompassionate approach to our in-home euthanasia. We were given all the necessary information before and the doctor was very gentle in guiding us through our extremely challenging situation.

    Middletown Animal Clinic - Rosie receiving acupuncture!

    Middletown Animal Clinic

    (12 reviews)

    I can't say enough good things about Middletown Animal Clinic. After moving to Louisville in 2015,…read morewe tried a few veterinarians and were bitterly disappointed. A neighbor recommended Middletown Animal Clinic and it was like 'coming home.' Dr. Stephanie and Dr. McReynolds give top-notch care with utmost compassion. The receptionist is so caring and works hard to keep things moving. When back-ups occur, she is quick to apprise those who are waiting about the situation in a courteous and kind manner. The vet techs/assistants are just as caring and compassionate as the docs. The office is small, with no actual waiting area, so you phone them from your car and wait to be called inside. The exam rooms (entire building) are older and in dire need of updating (dated wallpaper, flooring, dusty and cluttered shelving), but newer equipment is present. I feel the place could use a deep cleaning and some cosmetic changes. However, what the office lacks in appearance, it more than makes up for with compassionate, knowledgeable veterinarians and staff. I will take that trade off any day! The office is located on Main Street in the heart of 'Historic Middletown.' There are 6-7 parking spaces in the front of the building, but street parking is also available up and down the street.

    After utilizing several veterinary establishments in the Middletown area; we are so glad that we…read moredecided on the Middletown Animal Clinic on Main Street. Drs. Stephanie Koehler and Marilyn McReynolds are extremely knowledgeable and treat our pets like their own. The same is true of the staff including (Laura Shircliff, Receptionist and Client-Care Team Leader). The facility is small with only five parking places and no waiting room. You simply park and call the receptionist. She stays in contact with you to let you know when a room is ready. The facility is in need of remodeling and updating but I'll give them a 'pass' in lieu of the superb treatment.

    Wags PetTherapy - pethospice - Updated May 2026

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