Friendly staff speedy very clean you can make an appointment or they do walk-ins. They also board…read moredogs great place highly recommended.

After years of using a vet in Beckley and, unfortunately, having a horrific experience there, we…read moreswitched to Fayette Veterinary Hospital. It's a 40 min+ drive to get there but worth the time and money! They charge very fair rates and care for your animals as if they were their own. We added a female puppy as a companion to our male and she was unfortunately sickly. She had parvo and fought worms a few different times. They educated us and helped us nurse her back to a healthy, stout, happy dog without charging us outstanding prices. I wouldn't dream of going anywhere else.

At first Dog House was awesome and a true up and coming business. I wholeheartedly supported the…read moreowner and appreciated her once excellent services. I spoke as her witness at town council when noise violations were brought up against her business and the verdict went on her favor. Later on in Jan/Feb 2025 timeframe I noticed her employees were never there. Owner had her very young son in the grooming area 3 times looking dirty and tired. My pup isn't trustworthy with small children unfortunately. I mentioned this and the owner said, "well he needs to learn how to act around dogs". I didn't like that answer but also empathize with working moms so I continued to support her business. My last visit was a disaster. I scheduled a week in advance, the toddler boy was there again and yet another new employee. 6 hours later he still wasn't groomed fully groomed just bathed. I went to get my pup because I don't want him locked up all day. I mentioned I don't like him being kenneled all day without potty breaks and water. She claimed to walk the dogs when they are with her all day. I didn't believe that to be true because she was watching her son and grooming with a new hire and her husband. If she didn't have time to groom my dog in 6 hours how would she have time to walk him? Furthermore they forgot to use my shampoo (the shampoo they use smells terrible to me and gives my pup dandruff) she said her husband forgot to use my shampoo. Her husband isn't a groomer and I didn't like that random people were working with my pup. The prices are about 30% hire than other groomers and I always tip $20.00 but I later learned the tips are not given to groomers. Dog House was once an excellent groomer/ boarder but the employee turnover and tip controversy and long groom times and very young children walking loose just are not acceptable to me. I wish them well, but they must treat employees with respect and pay better attention to client requests.

Our dog Wren is the 2nd dog we've had at The Dog House. And they are the absolute best!! They treat…read moreyour animals like they are theirs. The doggy daycare is the best in town and the dogs are soo happy and tired after! The girls working there are accommodating and kind. Can't wait our next play day!

DO NOT RECOMMEND. She ditched us 2 times! Then had us come ALL THE WAY THERE just to storm off…read moreafter I wanted to meet HER in person. HEAD 2 PAWS. Made an appointment 3 times. She canceled the first time while we were half way there. (We live 2 hours away) 2nd time she canceled over some sniffles. This time we came ALL THE WAY to the place just for her to send out a man that looked CRACKED out to get my puppy, he got an attitude IMMEDIATELY and when YOU the groomer finally came out you decided to catch an attitude and got mad over me not handing my baby to your "husband ". I told you I wasn't comfortable with me I didn't know and you STORMED off like a child. I will make sure you get what's coming to you. You're a freak. Saw the comment lol and AGAIN girl I don't care what you posted WE all know what happened. You got but hurt I didn't trust your obviously cracked out husband that YOU sent out to meet a client. You're crazy, disrespectful and possibly not all there if you think you're in the right.

Excellent. My older kitty is a bit of a nervous Nellie. After her visit, she slept then drank…read moresome milk. Her attitude is great since her bath. I will return to Head to Paws! The owners are kind and good at their job. I was informed of a lesion I knew nothing about. Very conscientious. Thank you, Head to Paws!

Took great care of our two dogs while we did rafting on the New River. Very nice folks who treated…read moreour pups well!

Top notch treatment for my babies. Wouldn't have trusted my old girl poodle who had cancer tumors…read moreand a heart condition with anyone else. They always come out looking adorable and smelling great and are just as well loved by the groomer as they are by me!