Francis picked me up in Kimball and drove me and my car to Sioux Falls. Not only was his service…read moregreat, his company on the drive was fantastic too! He went above and beyond in helping me once we got to the dealership in Sioux Falls too. Thank you!!

Do not, I repeat, Do not go here. Literally go anywhere else but here…read more Our bus was flooded, and we had to call someone to get it towed. A&R were the only ones we could get a hold of to help us at the time, and they came out when they could do get the bus out. The towing process was smooth, and those two men were very nice and did their job great. Then, everything changed. We followed the bus to the shop, and we headed in to talk to someone, figure out how much we owe and pay the bill. You know, normal things that you would do once you were provided a service. So we go inside the shop, and stand there for a while without anyone saying anything to us. Then someone asks what we need, and we let them know we are the bus people. One woman says "I think they are outside working on stuff still, and they will be inside soon". Then sits down and continues working. We sit there for probably 30-40 minutes without a single person saying anything to us, updating us on anything, or giving us ANY ANSWERS whatsoever. Then, a man comes out from the back. I read his name tag, and it happens to be the same name as the owner. I assume since he owns the business he would probably help us. He sits there staring out the window for a while, and then says "so you're the bus people, huh". We respond, and think ok someone is going to explain something. Then he kind of just sits there and says "yeah, that's what happens." Doesn't really say anything to us whatsoever. We inquire about the bill and his response "I still gotta work that out". So we ask about getting the water drained, and someone to check on the fluids. We ask him if they have time tomorrow to work on this, because it is urgent to get the fluids looked at before the engine is worthless. He assures us he has room for us and tells us he can squeeze us in to look at the bus the next day. He starts typing stuff on the computer, and doing things. We are thinking, oh he's probably trying to crunch the numbers to let us know how much we owe. . . then he helps 2 customers right in front of us, as we continue to wait. It's almost like he didn't want us to know anything, and we had to twist his arm to get any information. We have been sitting in there for about an hour at this point, maybe more. We go outside because we are confused, and want to even see where our bus is. So we go outside and are talking about what the hell is going on. Then the door shuts, and the owner is LOCKING US OUT. Yes, locking the door. So we ask where the bus is, and he says "I think it's across the street". He thinks its across the street? We ask about coming back tomorrow, and he tells us yes, come back tomorrow. This feels like an episode of Punk'd. It's unbelievable. So we are so tired, and sick of this guy we walk across the street, and still can't seem to find our bus. So we have to call him, again. Basically begging for answers at this point since that's difficult to give someone. He tells us the bus is locked behind a gate. Hmm, that's weird considering we never gave consent to that, asked you to do that, were told you were doing that, and have no access to all of our stuff inside. (We live in a converted school bus, and our lives are inside. You would think he would at least tell us this information so we could grab some things before going to our hotel). So he tells us someone can come unlock it. We wait, and nobody comes. So we have to walk back to the shop, and get on the of the people that helped tow us out to unlock the gate. (I am not making this up, this is all real) He unlocks the gate, and we go get some stuff out of the bus that we need. At this point its utterly shocking the way we have been treated, and it doesn't even feel real. So we go back to the hotel. The next morning my bf goes to talk to the owner, and HE IS OUT OF TOWN. The same guy that JUST told us to come back in the morning, and JUST told us that he would help us with the bus, and he had time to look at it. Everyone in the office starts laughing and making jokes about how they thought our bus was going to be dumped, and they didn't know we still wanted it. Literally the most unprofessional thing I have ever heard in my life. So my boyfriend is fed up, and comes back to the hotel to let me know what happens. We end up calling another mechanics shop, because at this point we don't want them near our bus, and we want our stuff away from them. They still don't have a bill for us at this point, which is insanity. So we arrange something with another shop. We have to walk back to the shop a 3rd time and this time we have to demand our bill, and get our bus out. The lady that was there was unsympathetic, didn't seem to care about us at all, and seemed extremely bothered that we even approached her. We tell her that we are not messing around anymore, we need our bill, we need it now, and we want our bus off of their property. Long story short, we had another company tow our bus off their property. CRIMINALS. Do not go.

Our motorcycle broke down on I90 at the Pukwana exit. Ron's service was dispatched through Harley…read moreowners group to tow my bike. Not only did he arrive quick he was very nice and courteous very professional. Would highly recommend this gentleman.

Our engine locked up on Interstate near Chamberlain, so we called AAA. They said they had assigned…read moreRonnie to our vehicle. We waited several minutes to hear his ETA, then decided to just give him a call. We found out that AAA hadn't even passed on the message to Ron yet, but he was extremely accommodating and kind! He told us where to leave our keys (he was on another call at the time), and was absolutely cool with us jumping in with a family member who had come to pick us up. Great customer service. So thankful he was the one we were connected with.

If Mel opened a shop closer to where I live, it would be my go-to shop!…read more My girlfriend and I were driving through South Dakota on a road trip and right as we went down into Chamberlain to see the nice view of the Missouri river, a "low oil pressure, shut off engine immediately" warning displayed on my dashboard. I pulled over right away opened the hood to find my battery smoking and it smelled like rotten eggs (which is a sign the battery is in a terrible place). This happened later in the evening so we called a local tow service and they dropped it off at Mel's with us hoping he would be able to take a look the next day. This was day one of our week long trip and with a low oil pressue warning we were a bit worried about our situation. I arrived first thing in the morning at Mel's shop to speak with him about my car. I told him the situation and then Mel asked for the keys and went to work right away. There weren't many places to go around his shop (that I knew of) so I hung around while he looked at. After a few minutes he found that the oil pressure sensor was bad. He replaced that and then worked on replacing the battery as it was obviously not ok. When he finished replacing the battery we went for a drive on the highway to make sure the voltage and the oil pressure were fine. It is my understanding that in some cases where the battery has the characteristics as mine did in this case that the alternator could be overcharging it. The voltage and oil pressure were consistenly fine on our ten minute drive so it seemed the only problem was the battery had just met its time. The bill was very reasonable and we had no further problems the rest of the road trip. It was almost nice in some ways to have my car break down when it did so I was able to bring it here to save on repairs. Mel is plesant to talk to, seems like a smart guy, and helped us out in a pinch. As long as Mel is still in business, don't worry too much if your car happens to break down while passing through Chamberlain.

Traveling to the Black Hills, I was having air conditioning issues with our car. Checked with 2…read moreother shops who told me it would be 3 or 4 days before they could even think about helping me out! Mel, who said he is semi-retired had me pull my car right in, he checked and added freon. We were out the door and on our way in about 30 minutes! Air worked great as we traveled through the Badlands! Very reasonable on his price as well! It is great to know there is still good people who will help you out when needed! Thanks Mel!

Great customer service! A hiccup on our mid west RV cruise lead us to this awesome ford dealership…read more Everyone here was extremely nice. Frank legit is the man. Thank you for being so accommodating and amazing. We really appreciate y'all staying open after closing just so we can grab our stuff out the old Rv into the new one.

We had car issues driving through on our way to the Badlands and we were seen to immediately, even…read morewith no appointment. Much appreciated!!

They promptly came to the campground in Chamberlain and repaired two tires. We took our truck in…read moreand they also checked for a leak. Highly recommend them!!! Thank you

Drive for fed ex and picked up a nail in my tire when I was over an hour away from home. They were…read moreable to get me in right away to help put me back on the road. Very nice crew and wouldn't have made it home without their help.

Hello! I just wanted to take a moment to thank the gentlemen at this business who helped me out on…read moreFriday, June 23! I came in with a "vibrating" Chevy Avalanche, & the man at the counter took me immediately to his young service tech to get me some help! This young man was so helpful & polite & drove my truck, put it up on the hoist & checked it all out for me! This shop did not have the parts to get me going , but called all over town to see who could help me out!! (I was almost 4 hours away from home!!) They sent over to the Chevy dealer in Oacoma, & they were just as helpful. The truck had to eventually be sold to salvage, but I am overwhelmed at the kindness of everyone in this area, & their helpfulness to get me back home, safely!!! They did not even charge me for their precious time! I am so very grateful to everyone here, & must say that this is one of the cleanest, most organized shops that I have ever been in!

Great repair place. Been coming here for years. Fair and honest people. Thanks TMA.read more

this place amazing!!! they saved our day with knowledge, kindness, and quick thinking! we cant…read morethank you enough! GO HERE

I purchased a brand new car in 2009 from them, and more recently a low mileage used truck for over…read more30k. When I found it would not pull my camper I went to trade it at a different dealer and they told me that it had been damaged on the right side. This was a surprise to me as well as it never mentioned it. Yes the damage had been fixed but this still shows up on a Carfax report and I feel effects the trade in value. Also I found out the truck came from an auction in New Mexico . I know by law they didn't have to disclose this because the dollar amount was not enough where they have to report it by law. But I would have appreciated it being a long time customer if they had told me

From the owner: Willrodt Motor Company is proud to serve Chamberlain and South Dakota residents with quality…read moreChrysler, Dodge, and Jeep vehicles. If you're looking for a used car in Chamberlain, we can assist you as well. Come and visit us at Chamberlain, SD, to see our vehicles and take one for a test drive. We look forward to taking care of all your automotive needs.