OMG! I don't even know where to begin. Kaylee was sent from heaven to me. For starters, I loved the…read morereminder texts they sent. It was very helpful. The communication from the staff was not too much but enough to help me every step of the way from the booking process, explaining everything to expect in the appointment, to the professional and super friendly behavior, the exceptional service, and most important the way they listened to my concerns and made me feel comfortable enough to leave my baby in their care. My dog was previously mistreated at a prior, corporate groomer and I was concerned. I explained this to Kaylee and she had the kindest expressions and calmly assured me of their process. Plus the past two to three groomings from that groomer left things undone - including cleaning his beard. When I dropped him off, Kaylee got on his level and covered him with care and he didn't throw too much of a fit. When I picked him up, I was astounded. He was the cleanest I had ever seen, he was happy, and adorable. Kaylee took pics of him I front of a backdrop that was adorable. They don't put the dogs in crates and they are great about giving you a notice to pick up. I just can't give enough compliments or recommendations for this place. I am so grateful I found this groomer and wish I had found them earlier. Jasper was in great spirits afterward and very playful. He had a great time and made a new friend. Best grooming by service by far! Oh and my favorite? Kaylee did a blow out on his tail. It is so freaking cute. I absolutely love her! The orange background photos were provided by the groomer.

Awful need to handle situations issues better when animals have a bad day or whatever reason it…read moreis. Not get an attitude or send a text to the customer saying I should find another groomer and the behavior of my pet is the issue which was only the last visit it was mentioned to me about gracie being not herself. 1 time only. And yes since 2023 been coming to you no you have not addressed any concerns you had with cancellations as you should realize the covid era we were in and you knew I had a major surgery and could not drive so it was not feasible to have schedule gracie appts in advance Better judgements on people's issues that they had and speaking about concerns you had should of been known at that time not 2 years later when you went on your own and built up your clientele and then said bye bye to Gracie and myself . So let's just say its fair we both explained our selves and Gracie has started with a new groomer and vet and they both have no ck cerns or issues with any aggression behavior you are saying gracie exhibited with you as well. Pampered Pups Grooming (Owner) 10 hours ago Tanesha, I am more than happy to take constructive criticism, I'm always happy to learn how I can better improve my pup's experiences here at the salon. But attacking my character and dishonesty are things I do not take lightly. For starters you had been bringing Gracie to since 2023. In these two years I have only groomed Gracie 9 times (for reference Gracie is a dog that should be coming at least 6-8 times a year). Within those two years I have had 10 cancellations from you. Never once have I ever given you a hard time, charged you any cancellation fee nor requested a deposit to reschedule. But where the issue lies, is that I am one person with over 350 clients. I book out at least 12 weeks. So when you have to reschedule and don't have multiple appts booked in advance, it's about a 2-3 month wait. I had numerous conversations with you about Gracie's progressing dominance aggression. I work with an abundance of dogs with fear based aggression and have great results with them. But dominance aggression comes from dynamics at home. That has to be worked out at home, and preferably with a professional trainer which we discussed. Due to the combination of the constant cancellations and Gracie's progressing aggression, I did not feel that I was the right fit anymore. At my salon the wellbeing of my pup's come first. Gracie needs to be with a groomer with a lighter schedule that can accommodate your cancellations and keep her on an appropriate schedule. That way that trust between her and her groomer can be created and maintained. That is simply not achievable with her coming to me 2-3 times a year. I sent a very kind and purposeful message to you explaining this (which I will copy and paste into this as well). I in turn was met with multiple harassing messages from you including you telling you hope I don't have children. How you have handled this situation says more about you than it does myself and how I run my salon. I wish you guys the best and hope Gracie finds a groomer then can better fit her needs. The message I sent you ," Hi Tanesha, I'll cancel the 18th, unfortunately my books for are full for the rest of the year. Over the past few visits, I've noticed some increasing behavioral challenges that make it difficult to give her the calm, positive experience I strive for with all my clients. In addition, with the cancellations and my current booking schedule being several months out, it's been tough to maintain the consistent grooming routine that's best for her. Because of this, I think it would be in Gracie's best interest to work with a groomer who has more flexibility and availability to keep her on a regular schedule. This will really help her stay comfortable and confident with the grooming process. I truly appreciate you trusting me with her care up to this point, she's such a sweet girl, and I wish you both the very best moving forward." The message you sent me in response, "Sorry you could not handle gracie best luck with other dogs hopefully you don't have children as one off day and you throw them away too like you did with Gracie whom was with you for a long time. Good luck with getting recommendations at least not from me won't be"

Very friendly and comfortable environment. I felt no guilt at all leaving our guy for the day.read more

Great little shop!…read more I love the owner here, she's a true animal lover. The Handsome Hound is full of everything your pet could ever need. Dog beds, leashes, collars, food (both high quality kibble as well as raw), cat food and toys, you name it, she has it! As you walk in you can see her wall of clients and ribbons and awards from her own dogs who also happen to roam the store. It's nice and cozy and you can ask her any old thing, she can help you! She also runs a small but nice doggie daycare in her building. Your dog will be treated like a star! Don't forget she can groom them too... let's just get everything done while we're there. Great local store, great lady!

These are wonderful groomers. I had my 5 year old Vorkie groomed. It was the first time he didn't…read moreseem traumatized after his grooming. They were caring and kind. I'm taking him back next week.

The care for out Lexi and Lena has always been the best , Scott is just fantastic with all his…read moreclients woof woof

Trimmed my dog to close to his eyes. When I sent them a message along with a picture they stated he…read morehad moved. My dog is 10 years old and I have him professionally groomed about every 7 weeks or so. This has never happened before. I will not return. I gave them two stars because the receptionist was friendly and the area clean.

I have an elderly small dog that has separation anxiety. The staff at Clean Paws were so supportive…read moreand understanding. They gave myself and my dog lots of reassurance. When I picked my dog up they provided me with a detailed report on how she did as well as having done a superb job of grooming her.

Dee's Grooming is Excellent -…read more She was very patient and gentle with my small dog who had No Experience with professional grooming and was quite nervous... He had never stood in a grooming station nor had he been professionally clipped. She was AMAZING! I highly recommend her services

From the owner: I have worked with animals for almost 30 years. Began my career working with horses, doing it all…read morefrom chores to training and teaching young riders. Semi- retired from horses and began working with dogs in a daycare/ boarding setting and have become inspired to get certified in dog grooming.

I was in a bind, emergency out of town and had to board both of my dogs for 7 weeks and this was…read morethe "homiest" kennel I found in the area. One dog was very old and sick when I brought him in, and they took amazing care of him. When it became apparent he wasn't going to make it (and I knew that was a distinct possibility when I brought him in) they rushed him to the vet, and on his last day, visited him there out of sheer good will and concern, to say goodbye to him. They gave his "sister" extra love and support and walks because she was so distraught and needed extra attention. They went above and beyond the call of duty, walk the dogs so much, and are so full of compassion for the animals, it is clearly not "just a job" for them! The animals are well exercised and their rates are incredibly reasonable. It was distressing to leave my animals anywhere for so long (really, I am not a bad dog mammy!) sometimes life just throws you a curveball and I am grateful to them for helping me through the difficult times. Won't go anywhere else!

Wonderful experience. Scott provided excellent care for our mini-schnauzer.read more

We absolutely love this place. We have two huge dogs, a St. Bernard and a Leonberger and they do an…read moreamazing job with both of them! They're also super friendly and the dogs absolutely love them - which says a lot considering it takes over two hours to groom them each. Best groomers in the area!!!

Dogs received good cuts the few times we were there but poor customer service and un flexible. Had…read moreto cancel an appointment and we were told not to come back.

Worth the wait, drive, or whatever obstacles are preventing you from booking with Britney!…read more I booked my dog's first appointment a few months back after reading some suggestions for reactive dogs on a FB group. I make the hike from Saratoga, as Britney does an absolutely fabulous job! My dog struggles with dog-reactivity and general anxiety. Britney does an amazing job at making him comfortable while he is there. Not only is he happy, but I have never seen him so clean! Very affordable, and worth every penny (plus some!) I am officially a repeat customer, and will be telling everyone I know what an amazing place this is.

Contacted by leaving phone message requesting a grooming appointment; never heard back!read more

I won't go anywhere else , Hope handles my aggressive dog with ease , and she always looks great ,…read morenot terribly expensive and very honest and professional!

Great people, great care. Hope was super nice and cleaned up my Golden so she was good as new.read more