Brittany is a life saver for our nervous boy who isn't a fan of going to a groomer with a bunch of…read moreother dogs around. She pulled up to our house right on time, was knowledgeable, and was great with our Rudy. He got The Works and came out of her van smelling like bubble gum! He is now on her regular schedule for nail trims and the occasional bath, and we couldn't be happier!

Called several times. They don't answer the phone. Don't bother wasting your time callingread more

I was in a bind, emergency out of town and had to board both of my dogs for 7 weeks and this was…read morethe "homiest" kennel I found in the area. One dog was very old and sick when I brought him in, and they took amazing care of him. When it became apparent he wasn't going to make it (and I knew that was a distinct possibility when I brought him in) they rushed him to the vet, and on his last day, visited him there out of sheer good will and concern, to say goodbye to him. They gave his "sister" extra love and support and walks because she was so distraught and needed extra attention. They went above and beyond the call of duty, walk the dogs so much, and are so full of compassion for the animals, it is clearly not "just a job" for them! The animals are well exercised and their rates are incredibly reasonable. It was distressing to leave my animals anywhere for so long (really, I am not a bad dog mammy!) sometimes life just throws you a curveball and I am grateful to them for helping me through the difficult times. Won't go anywhere else!

From the owner: Fran Zando Kennel Specializes in personal, custom care of your pets while you are away. We also…read moreprovide professional all breed pet grooming with over 35 years of pet care and grooming experience.

Scheduled my very nervous goldie for a full haircut. Beautiful results two hours later for around…read more$100 - a handsome boy again. Thank you for your patience, Sherri, I know he can be a pain in the *ss !

I have to say shampoodle went above and beyond by coming to my home to clip my dogs nails. The fact…read morethat they go to homes to service your pet is outstanding and beyond in customer service! Cheyenne was absolutely fabulous. she deserves five stars as well

Ashley gave me a same-day appointment to trim my cat's nails. She was kind and gentle with my aged…read morecat and I appreciated her care.

Our pet sustained an injury at Pawnal Pets (it happens, she plays hard) while we were away…read more Caroline had to go to an emergency vet 40 miles away and the staff took her and stayed till past midnight till they kept her. Then, they went back and got her in the morning and nurtured her while we were gone. I could not have asked for better care for Caroline. Then I go to pay and the staff felt so bad. I could not ask for any more care than they gave Caroline. Pawnal Pets is our "go to" pet hotel for a reason. They are amazing.

This petco has a really high turnover rate. Every few months there is a new batch of employees,…read moremost not great but occasionally one knows their stuff and actually enjoys helping people. Even they never stay long though. This has been going on for years, so it's clear the problem lies with upper management. Recently I spent over 5 solid minutes waiting for help to get a creature for my fish tank, was told someone would come and no one did. This was after I wandered for a few minutes trying to find someone. Two employees stayed by the register. One got all panicky and couldn't do it, the other guy stood there the ENTIRE time chit chatting with a customer (personal convo, not just small talk to be nice). I finally gave up, they lost a sale. I'll just start driving over to a different pet store in NY. Oh and the insect feeders are all half dead because they don't provide fresh gel cubes/water.

Absolutely sickening location. It's a gigantic shame that THIS is what the closest pet supply store…read moreto my college is like. Not only is the store filthy, but the poor bettas are kept as if they're being punished for unmentionable sins. For every betta with clear water and decent health, there are five with murky, unchanged water. What's worse is the dead ones, floating side-up, eyes glazed, fins rotting, gills covered in fungus. What's even more appalling than the horrendous conditions is the blatant and cruel disregard and disrespect displayed by the employees for the lives of the fish. When I told a female employee that there were at least three dead bettas, she gave me the snarkiest of attitudes, and said that they "like to float on their sides sometimes". Then, like Darla from Finding Nemo, she grabbed their little cups and SHOOK THEM until either the betta got up (only one did) or continued to float, dead and sorry, corpse desecrated by some crazy, heartless lady shaking it around. She told me that only one of the three I saw was dead, but one of the ones that she shook was DEFINITELY in fishy heaven, but she was too caught up in shaking the poor thing to notice. I have never felt more horror, disgust, and deep-rooted sadness after exiting a pet store. For shame!

They are wonderful! Last year my dog got skunked. It was the day before Thanksgiving and I was…read moreexpecting company the next day. The woman who answered the phone was very accommodating. She told me I could bring the dog in that day! When I dropped her off there was no wait. When I picked her up she smelled great. A miracle! We had a Happy Thanksgiving thanks to Dogs by Helene! My dog didn't get skunked this year (yet), but I am bringing her back so she can smell good for company again this year.

My special puppy needed to be bathed and clipped before going back to California next week. They…read moredid an outstanding job and he looks great!!! I would definitely recommend this salon !!!

Outstanding experience Juan put our anxious dog at ease - she is so much more comfortable with her…read morewonderful summer cut. Highly recommend!

We had such a fabulous experience with Sniffs & Wiggles! It was the first time our 10 month old…read moreYorkie, Charlie, was professionally groomed, and they did an amazing job. When we called to make our appointment, they did an over-the-phone consultation and gave us a price estimate, which was very competitive - especially considering they were the ones coming to us! They parked right outside of our apartment, showed us their van and their equipment (top-notch), and talked to us about how we wanted his hair cut. We showed them some photos of what we liked and were able to describe how we wanted it cut (it was our first time so we didn't truly know how to best describe it - something like a puppy cut but not too short because he's a very skinny pup), and they made our vision a reality. It was so nice not having to drive across town to go to another pet grooming salon where it takes all day long, and not knowing when he would be ready. It was nice knowing that he had individualized attention and we knew exactly when he was ready. Plus, we didn't have to travel anywhere! I can't describe enough how great the convenience was having them come to us and the assurance we had knowing that he wouldn't be neglected or kept in a cage waiting for eons. All-in-all, Juan and Heather were prompt, professional, and did an amazing job with our dog. They even gave us written details on how they cut it, so that they could repeat the exact cut for next time, which is SO helpful. We HIGHLY recommend Sniffs & Wiggles and are looking forward to having them cut and bathe him again.

This is Lea. Look at her eyes and her face. See the joy? BDU is her home away from home. She…read moreloves going to play and see her favorite people and the other "OG" dogs. She comes home happily exhausted. Berkshire Dogs Unleashed has been fantastic integrating dogs, of any age, size, and breed for socialization. Lea has also had grooming and regular nail trimming. She has been here since week 1 and her training with them was above and beyond expectation. They were also very proactive when kennel cough ran rapid twice last year and were able to prevent dogs from being affected. The staff that the Kohlenbergers hire treat the dogs (and their people) like family. Courteous and respectful. BDU had also made incredible strides for their community. They supported and held a fundraiser for a young, sick boy from Pittsfield who had to spend months in Boston....(#Carterstrong) At Christmas, they sponsor a giving tree for kids in need. No tag was left behind. Every child cared for. They have held a wonderful canine carnival fundraiser for BASK (Balance and Service K9s). Story book donations to Williams School. They even sent me a get well token after I had emergency surgery in February. More recently, (Berkshire Poodles with the Kohlenberger family) has donated several comfort dogs (18 to date) into all of Berkshire County. I can tell by this expression how much she enjoys the facility and the staff. In their constant photo shares, daily, you can see she's playing and engaging with others. See for yourself. They are more than happy to show you around. We trust them with a member of our family.

We took both of are German shepherds for the first time to Berkshire dogs unleashed recently. They…read morewere there for four hours and they came out looking great. They got a lot of the fur out especially are new addition to the family Maximus , he had so much fur we need professionals for the job, he looked so much better afterwards. We will definitely be back soon:) Probably also do some private training for both dogs.

Does anyone know what happened to this place I think the girls name was Nicole my sister had her…read moredogs groomed there & can't find anyone who ever comes close to the work she did on them please forward any info to johnm02118@gmail.com Thank you

My dog Remi has been going to daycare here for 2.5 years and she loves it. I'm only able to bring…read moreher once a week but when that day comes and I ask if she wants to go to daycare she perks up, starts spinning in circles and can't wait to get out the door. When I pick her up and bring her home she's exhausted, she gets on the couch and doesn't move for the rest of the night. Even the next morning it's hard getting her out of bed. The ladies that work here are great too. They're accommodating and very friendly. My dog doesn't need grooming but if she did I'd totally trust these guys! Niki (the owner) does a great job grooming from what I've seen. These ladies work hard too, they're there when I drop off and still there when I pick up after working a full 8 hour day and getting a quick workout in. And their prices are good