1. Waggin Tails Pet Camp

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Middletown, PA

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Waggin Tails Pet Camp

5.0 (3 reviews)

Services - Waggin Tails Pet Camp

Pet sitting

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3 months ago

Great staff- they clearly love working with dogs! Remarkably low price compared to other similar businesses.

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5 years ago

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10 years ago

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Petco

Petco

(16 reviews)

Nice store, good location. Smaller than most other locations, but I found what I needed for my…read morespoiled cat which was food and litter. Store was clean and well stocked. I thought the dog treat bar was nice and it looked like a real treat for dogs Without coupons, I normally shop Petsmart. I had two Petco e-coupons so I saved a few bucks here for a change while I also headed to nearby target. Being in a nice shopping center marked this place a worthwhile stop. The higher prices make this a second or third choice, but I may be back with more coupons.

Worst Experience I Have Ever Had at Petco!…read more I have been taking my dog to Petco for grooming services for a very long time, and I have never experienced such poor customer service. When dropping off a dog for grooming, Petco is supposed to perform its seven-point check-in process to assess the dog's condition, including its coat and any potential matting. This is especially important when additional services or charges may be necessary. Today, when I dropped my dog off for her grooming appointment, none of this was done. There was absolutely no communication regarding any additional services or potential charges. When I returned to pick her up, nobody greeted me or explained anything. Instead, my paperwork was left folded on the front counter for me to take to the register and pay. It wasn't until I reached the register that I realized two additional dematting charges had been added to my bill without my knowledge or authorization. According to Petco's information online, additional grooming services should be discussed or recommended to the customer before being performed. At no point was I informed that these services were necessary, nor was I given the opportunity to approve or decline the additional charges. Although I went ahead and paid, the entire situation did not sit right with me. I contacted the store afterward and requested to speak with the store manager. Instead, my concerns were handled by an assistant manager, who responded with nothing but hostility and attitude. Rather than professionally addressing my concerns about the unauthorized charges and lack of communication, I was met with an incredibly unpleasant attitude. To make matters worse, the groomer never came out to greet me when I dropped my dog off, nor did she speak with me when I picked her up to explain why these charges had been added. The only person who offered any explanation was a front-end employee, and even then, it was after the services had already been performed. My biggest issue is not that my dog may have needed additional grooming services. My issue is that those services were performed and charged without anyone communicating with me or obtaining my approval beforehand. I am absolutely appalled and disgusted by the lack of professionalism, communication, and customer service I experienced at this location. After being a longtime Petco grooming customer, I expected much better. Customers deserve transparency about what they are being charged for, especially when additional fees are involved. I will never use Petco for grooming services again. This entire experience was unacceptable, and I am extremely disappointed in how the situation was handled.

Waggin Tails Pet Camp - pet_sitting - Updated October 2026

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