From the moment I arrived at 3:00AM, the front desk staff was kind, receptive and responsive…read more What impressed me most was that the kind receptionist was empathetic with my condition, making me so much more relaxed. Although I was the only patient present, I trust that the ER still would've seen me in a timely manner. The environment is clean, friendly and professional. I'm grateful for Premier/ER 24 hour service. Without this accommodation my night would've certainly become a night"mare"! With gratitude. Patient M (Survivor of Severe Allergic Reaction to Prescription Medication)

Please don't go to this place. They show no care for you or your suffering. I'm a senior citizen…read morewho had a nasty fall with smashed ribs, both wrists bruised, twisted ankle, they never even asked about, head injury, they cared nothing about, and a lacerated finger I'm lucky to get stitches on. I am literally sore from head to foot. I have not had pain medication in over 5 years and they left me to suffer. I'm still suffering. They just sit around talking to each other and it's all women who allows suffering and ignoring patients. I will never go back there again, and I've been several times in the past. They have gone stagnant and they don't care. They need a real doctor, not a practitioner. Men have more sympathy and

This ain't my first rodeo with premier! They have saved my…read morelife 2x! This time it was the flu. Not simple though but severe which is why I went in. Having trouble breathing and got a inhaler which helps a great deal. My daughter had 104 temp that we were having a hard time getting under control. They give you everything thing you need before you leave them to set you up to get better. Thanks y'all. Dorii

This place is garbage. Went in for a quick x-ray and was the 2nd person in line, got the x-ray and…read morewaited for almost 3 hours in a room because they said they didnt have anyone to read the results. I can understand this but the people running this place said they could not and would not email me or call me with the results. I will never come to this place again.

This doctor DOES NOT TAKE THE INSURANCES LISTED ONLINE. He is NOT TAKING NEW PATIENTS UNLESS YOU…read moreENROLL IN HIS NEW PROGRAM AND PAY $2100 A YEAR+. His reps are rude. I was simply looking for a new and experienced doctor to help me. This new program he is "transitioning" into is based on profit not on patient care. It's a BS sales pitch. It's really sad because it seems like he really did care and provide good care before. That's why I called. DONT CALL NOW.

Dr. Todd Blattman is the best doctor in Waco hands down! He's been our family Dr for over 16 years…read moreand has always treated us with the utmost respect and always listens with an open mind. I'd definitely recommend!

This place took really good care of me. I came in during flu season during a busy Saturday. The…read morefront desk let me know how many people were ahead of me so I didn't have to worry to much and waited about 30-40 minutes. I had such a strong cough that I was vomitting and couldn't get through my daily duties because the cough was so severe. The staff really listened to my issues and were so compassionate. I am truly grateful for the very skilled Nurse Practitioner-- a nice young lady, blonde hair-- forgot her name. She gave me just what I needed to heal and after just 24 hours I am a new person. No more debilitating cough! Great walk in clinic ! God Bless you guys!

So pleased with visit. First time visit and went to web page to "Get in Line" and great feature…read more Staff was amazing. Dr Newman was compassionate and caring. He wanted to get to know me before his diagnosis. My primary care doctor had no openings and I was concerned I had poison ivy and was getting worst. Very happy we found this location for minor needs. You will not be disappointed.

Very pleased...Friendly staff. Took care of me very fast…read moreand Efficient. Would highly recommend.

I took my son here for a sports physical recently. The entire team was awesome! Even though Covid…read moreis still around, I feel like we received amazing care for a simple exam. Thank you!

I wish I could give them more than 5 stars it doesn't seem like enough. From the moment we walked…read morewe were treated with kindness and respect. The receptionist and nurses were so caring and attentive I could not of ask for better. I have to virtually just about be dead to go to the doctor, due to prior experience with other health care individuals. I had the honor of being Dr. Matt Burge's patient and I have nothing but praise for him and his staff. He diagnosed me quickly and took the necessary steps to set my healing in motion. He explained everything to me and let me know he was there if I had other questions or concerns. I have told everyone I know how wonderful they are and will not hesitate to go back.

I came in alone ( I'm a teenage girl) and staff continuously emphasized how scared and upset I was…read more It wasn't in an empathetic manner at all, more of a "why are you so scared?" I felt awful, had a 102° fever and full body pain. They didn't do any of the testing I wanted and insisted it was something completely unrelated, completely invalidated all of my other feelings, and made me out to feel stupid. At the end of the night all they offered me was a shot for pain after doing zero other screening. Thank god it wasn't something more serious, because they wouldn't have cared.

Dr Rosario is great. She is very personable and explains…read moreMedical problems in a way I can understand.

Office staff is of no help. Nursing staff not any better. Tried to get some help with CT scan…read moreresults to see if it showed some reason for my difficulty breathing. Doctor was out, nurse not any help either. They must have taken the whole week off for Thanksgiving. Should leave someone in charge that has some authority. Had to go to my doctor's office that had referred me Dr Patillo for treatment. Called again on Monday and after some checking around they will see me at 4pm on Tuesday. The lady was competent today and very helpful.

I have been coming here for years and never been treated crappy like I was today. The check in…read morereceptionist are horrible. There was no one waiting in line and I waited more than 3 minutes to be called. What's crazy the only one who called me up was the African American lady in the front. I love my doctor and his staff however this new front desk people are horrible. Call people as they come regardless of color!

I have been seeing Dr. McClanahan. He is beyond amazing! Great doctor, very personable, and takes…read morehis time. I have never felt rushed or stupid- I've had a cold/cough for about a month and Dr. McClanahan has been very patient and has been willing to try different methods to help me get better! The entire staff is friendly, fast and knowledgeable. I am able to be seen same day, and hardly ever wait. My children also seen him with the flu- scheduled and seen us all together, the nurses worked together to get us all in and seen quickly. Very happy with their care. Thankful for Dr Mcclanahan!