I started going to Tumpati in April of 2016 to date tumpati has never displayed a true interest ( other than money) in his patients, zero personality, and acts more like a " supplier" than an actual doctor. His wife who appears to hold several roles one being the secretary makes all the appointments.. although there are signs in the office stating " NO WALK-INs" after 4:30pm the wife will tell you it's okay to go anyway .. I am commuting from NJ so it's important to me to not waste time, tolls and gas. On 4/3/2020 I had an appointment which was made on 3/31/2020 for 5:30 pm. I get to the office and try to open the door and it's locked .. I didn't think anything of it and tried again.. no luck .. I rang the bell, a girl comes fully dressed in scrubs, mask and gloves opens the door just a crack and says to me " DID YOU SIGN IN" I wasn't sure what she was even talking about since i had not been to the office in 4 weeks, she slams the door then proceeds to talk to me through her mask through the door, I tell her I can't Hear her , she opens the door ( just a crack) again , with attitude states " SIGN THE PAD first " slams the door again .. at this point I'm growing very aggravated with her tone and approach to me .. I must add that there were no patients in the clinic or outside I was the only one, it was also chilly and drizzling out side .. fast forward after signing the pad she then looks at my name and says I'll be with you shortly ... slams the door again, after standing outside for 5 minutes I told her to call me when she was ready I would be in my car. Fast forward when I get inside I noticed tumpati isn't even there .. once again the " secretary" neglected to let me know that he would not be present but there was an alternate .. I go to speak to the dr. Available and he tells me that I must consult with him outside of his office in a chair sitting in the hall way next to the bathroom.. after I expressed my level of annoyance with how unprofessional the young lady was to me and the fact that I came all the way from NJ to only be treated like an infected contagious disease the dr then tells me that tumpati has not been to work in 3 weeks and that the measures they are taking are for THEIR safety.. that would have made sense if 1. the woman who slammed the door in my face didn't use the same gloves to open the door, touch the pen, type on the computer with then request to touch me
2. If there were a line of people outside waiting to come in side
3. And finally if I was informed DURING the appointment phase of the new policy in place
That would have allowed me to not only be aware but afforded me the right to decided whether I wanted to come or not
With all the extremities they have to go through just to see a patient the clinic should be CLOSED! Your patients are the ones who keep your business running . Stop over charging , selling expired medication, over booking. Communication is KEY! read more