They had my truck for 3 months they wanted like $350 on top of what my warranty paid for gaskets…read moreand other things I guess but give it a brand a rebuilt transmission so they shouldn't have been none and they eventually just charge me the 50 they were supposed to but they threatened me because I put a bad review on Google and if I didn't take it down they wouldn't do the work and I've been stuck again very bad place to do business with one mechanic Sean stole some medication out of my vehicle and bragged about it for secretary lied about the scheduling of it even to the owner of the company and she got away with it had to take it down to the Chevy dealership to have the transmission put in as a Ford Company couldn't do it but not recommend doing business here at all by selling or repairing a vehicle Bad Company

Bought a used car for our 15 year old granddaughter. When they got it home, found that the entire…read moreframe underneath was rusted and flaking off. Called to tell them about it, and they got angry and defensive. We just wanted them to know that they shouldn't sell cars in that shape for use by young first-time drivers. They did end up taking it back, and we traded it for a more expensive used car. The salesman even said he had sold us a "piece of shxxxt" car. Now I see the car is back on their website for sale at the same price they sold it to us for. They just want the sale, and don't care about customer service, AT ALL! We are done with them.

Was told hed have pickup done Friday night as I had things to do that weekend and never called or…read morefinished! Then was told he'd have it done Monday and when I called at 1:00pm he hadn't even started

I brought my 1988 Jeep in for a valve cover replacement and transmission leak I was told I would…read moreneed a new carburetor as well, The day I left the shop I noticed my valve cover was still leaking my transmission pan was still leaking I am two weeks later in my carburetor Quit working. And they refused to make it right. You value your time or your money take your car to the shop out of town.

They promptly came to the campground in Chamberlain and repaired two tires. We took our truck in…read moreand they also checked for a leak. Highly recommend them!!! Thank you

Drive for fed ex and picked up a nail in my tire when I was over an hour away from home. They were…read moreable to get me in right away to help put me back on the road. Very nice crew and wouldn't have made it home without their help.

Was our second phone call after tire fell off side by side trailer. He was fast and nice. He told…read morewere to get parts to fix and was up early in the morning. Even left trailer on roll back so husband did not have to do work on ground. I will only be working with him in the chamberlain sd area again if we have issues.

Blew our transmission on a cross country road trip, on Memorial Day weekend. Ron came by to tow the…read moretruck in less than an hour, and did a great job. Amazing service, definitely recommend!

If you are going to breakdown, break down somewhere close to A&R Truck Equipment. They will turn a…read morebad situation into an interesting experience. Great people, great service! Thank you Dave & your crew! We will always remember Chamberlain, South Dakota!

1 STAR -- TERRIBLE EXPERIENCE WITH A & R TRUCK EQUIPMENT / A & R TOWING AND RECOVERY AAA…read moredispatched this company to tow my vehicle, and what followed was one of the most unprofessional experiences I have ever had with a towing service. The driver did not have the proper equipment to tow my vehicle safely. While unloading it, he ripped the door off my vehicle and caused damage that I am now having to deal with. When I asked for an invoice and his insurance information, he refused to provide either one. Instead of taking responsibility for the damage, he told me it supposedly would not cost much to fix. He also made insulting comments about me being broke and my car not being worth anything. That is completely disrespectful and unacceptable. The value of my vehicle does not give anyone the right to damage my property and then refuse to take responsibility. I have repeatedly tried to contact him to resolve this situation, but he will not answer my calls. I have filed a police report and a small claims case with the county, and I am pursuing the matter through the appropriate legal channels. The damage to my vehicle is bad enough, but the refusal to provide insurance information, the lack of accountability, and the disrespectful treatment afterward have made this situation even worse. If you use AAA, I strongly recommend documenting everything when a third-party towing company is dispatched to you. Based on my personal experience, I am extremely dissatisfied with this service and the way the driver handled the damage he caused. I expected professional service and basic accountability, and neither was provided. I will continue pursuing this matter until the damage to my vehicle is properly addressed.