I wanted a contractor who had integrity, honesty, and accountability. I researched what needs to be done to paint the exterior of a house the right way. I saw the WPainting advertisement in the Angie's List monthly, and the community advertising flyer. The ad listed all of the major steps for preparing the exterior to paint. The house in the ad, has a lot of character, like a type of Victorian house. showed it as before the full scraping off of paint, the same view after the full scrape, sanding and wash, and the same view after the painting was done. When Wallace came to review the job I needed done he stressed the importance of the prep work, and that the whole house is scraped, sanded, washed, caulked, primed, and two coats of paint. He told me about jobs he was working on and has worked on locally--a well known funeral home and upscale restaurant. I checked reviews on the BBB website, Angie's list, Yelp... all good, no complaints. I checked Facebook... Everything from talking with Wallace and his office manager to the ad to the online information told me this is a professional meeting what is important to me. I was taken back by the estimate as my house is a small cape style home, but I liked him. I spoke with another painter who was a referred by a neighbor. Their house looks good after 5 years, however, my first concern was that I couldn't find anything about him online, at the BBB website. Second, when I met him and walked him through the job I learned more about his personal life than how he would approach the job. I had to ask how he prepped... typical of what we often see is the contractor will scrape if it's needed, prime if it's needed and paint. The estimate was half of what Wallace quoted me for a discounted price... which when I thought about it... ultimately would cost more than Wallace's quote. I listened to ads on the radio... felt I was hearing hype. I kept coming back to what stood out in my mind about WPainting. I was sold! Every step that Wallace stated would be done to prepare my house was delivered and well done. Every time I talked with him about the prep he always stressed the importance of preparing the house for the painting, in order to have it last a long time. The message was consistent throughout the entire experience. Wallace walks the talk! He delivers on his commitment. He is a true professional with lots of integrity. If you want your house painted the right way, by someone who takes pride in the work and his company, please talk with Wallace. Do your homework... go online and learn about how to prepare your house for painting from pros, This Old House, BBB, Angie's List, etc. Then talk with Wallace. Yes, he may charge more, but in the long run, you are going to get a long-lasting high quality paint job. As he said, and as people who stopped by to comment to me during the process, you just don't see this level of preparation and attention. Sign me, a very satisfied customer. Cheryle T, Randolph, MA read more