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W Michael Ingalls, DDS

3.7 (13 reviews)
Closed • 8:00 am - 5:00 pm

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Lana E.

This father and son practice deserves 5 stars. Everyone from the front desk, to the hygienists to the dentists are amazing. I have had interactions with BOTH doctors and they each truly care for my child's dental health. My two boys are 100% comfortable at their visits and enjoy getting a prize at the end. Today, one of my kids came home with play dough :-) This office is kept SUPER clean (smells good too). The waiting room is very spacious. It doesn't feel like a stuffy, scary office at all The kids get their teeth checked and cleaned in an open room with several chairs lined up. Parents do not come to the back for their appointments as they want the kids to learn independence and be comfortable at these appointments. Our first appointment though, they allowed us to take a quick tour back there and when the kids teeth were actually being cleaned, one of the nurses took my phone back there and snapped a couple fun pictures of them. For anyone in the area or really anyone who wants their kid to be taken care of, I definitely recommend this office.

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3 months ago

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4 months ago

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7 years ago

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Magical Smiles Pediatric Dentistry - This is so thoughtful! Greetings of all the kiddos with an appointment today.

Magical Smiles Pediatric Dentistry

3.8(4 reviews)
1.4 mi

Update: The doctor did everything possible to make sure my son and I were satisfied. What was left…read moreof the crowns were safely removed and replaced with a safer crown for children. I do want to add that my sons comfort was always considered! Thank you!! 1st Review: The facility is very clean, the staff was very friendly. Contrary to his previous dentist they recommend he get two crowns. Knowing the work from initial visit all appointments were still scheduled a month apart until they no longer accepted our insurance in the middle of the year. The worst part. The crowns I paid out of pocket for were extremely big. My son couldn't close his teeth and they turned pink within days after eating a strawberry. I was satisfied with the fills but those 1k crowns. No way! After a week and being filled down they look rotten!!

They over quoted us for dental work "needed" on both of our children. After getting a second…read moreopinion we found the work was not all necessary and we were about to be over charged by $100. We switched dentists but I kept getting a $50 bill emailed to me that was going into my junk box. After they threatened collections, I found the bill and I called the office. The bill was for a claim denied by insurance in error so asked for them to resubmit the claim for the bill to insurance and then mail any outstanding invoices to my home to avoid missed emails. They said it was all taken care, claim was submitted and bills would be mailed. However we continued to have the same invoice sent to email and threatening collections. I would respond and ask for an update on the resubmit to insurance with no response. Even though the bill was something submitted incorrectly that should truly be covered by insurance, I finally called and paid the bill just to get them to stop threatening collections. I don't trust or recommend this office!!!

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Magical Smiles Pediatric Dentistry - Our office: 918 Williston Park Point.  Lake Mary FL 32746

Our office: 918 Williston Park Point. Lake Mary FL 32746

Magical Smiles Pediatric Dentistry
Magical Smiles Pediatric Dentistry

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Lake Mary Pediatric Dentistry

Lake Mary Pediatric Dentistry

3.5(20 reviews)
2.1 mi

My daughter was a patient here. While we had a great experience with Dr. White, unfortunately we've…read morehad a horrendous experience with his front office staff. Although I've had many issues, the straw that broke the camels back occurred when one of my daughter's crowns fell off. I was on the phone back and forth with the front desk about this issue atleast three different times using my phone number that is on all of the paperwork as the main number. When they heard back from the dentist, they proceeded to call her dad at work (the back up phone number) and I didn't receive the Information for several days. If they can't even call the correct phone number, I'd hate to see the number of HIPAA violations going on here. Upon coming in for them to re-cement her crown, I was asked to pay $73! Over the phone I was told there wouldn't be a cost. I was told the reason for this is that they are out of network with her insurance. I was NEVER made aware of this. In fact, I was specifically told that her insurance would be run prior to her appointment and I would be notified if there were any issues. You can't tell someone several appointments in that you are out of network with their insurance! I explained this to the woman at the front desk. No empathy was felt and absolutely NO Accountability was taken. She was very cold and said that it was stated that apparently the fact that her insurance is out of network was on the new patient paperwork. I do not remember seeing that. I also don't believe it should be the patient's responsibility to understand insurance jargon and determine if they are in network or not. Especially when I was assured I would be notified of any issues and quoted $0. I filled out a records release form and switched dentists on the spot. So happy I will never have to deal with the extremely rude front office staff again. This is small by comparison to the other issues I've had here, but I also overheard some office staff here giggling and making fun of what I was wearing. I find this to be extremely immature and unprofessional. I would recommend finding a different office for your child.

I'm so disappointed with Lake Mary Pediatric Dentistry (Dr. Nick White). We've been going there…read moresince my son was a toddler. My disabled daughter was supposed to have surgery with them in September and we had to put a deposit down to save her spot. We ended up going through a different dentist and hospital for the surgery and LMPD didn't return my deposit. After weeks and eventually months of calling and requesting it they sent me a check with the wrong name on it. Another few weeks went by of me calling and requesting a new check, saying I would bring in the old one, and being told that person who writes checks was out of the office or didn't return my calls i became frustrated. When I spoke to the office manager about it she very curtly said that the Dr was in the hospital with appendicitis and that his wife is the one that writes the checks. I asked her if she could understand why I was frustrated and she basically told me to get over it and wait. We hung up and called back to explain to her that I understood that my check issue didn't take precedence with the doctor in the hospital. I, unfortunately, used the phrase "I know you don't care..." the office manager then proceed to yell at me on the phone about how I was putting words in her mouth, I didn't know her, etc. She then proceeded to contact the Dr's wife, request she leave the hospital, and fix the check issue. When she called me back to tell me she stated multiple times that his wife was leaving the hospital for MY issue. My daughter went to an emergency dental appt at another clinic on Thursday (the day I was supposed to pick up the check) and received a text message from the dentist's wife insinuating she had to leave her husband's bedside for my check. I just received a letter this morning stating the kids are released from the practices PER MY REQUEST. I never requested that. They back dated the letter to make it look like it wasn't due to the check and nonpayment issue. I'm so disappointed. We loved the Dr. White and his staff. They worked so well with Lorelai but bc of their issue my kiddos have been dismissed. Such a shame.

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Lake Mary Pediatric Dentistry
Lake Mary Pediatric Dentistry - Lake Mary Pediatric Dentistry | Dr. Nicholas White | Dentistry for infants, children and teens | Lake Mary, FL | (407) 942-0225

Lake Mary Pediatric Dentistry | Dr. Nicholas White | Dentistry for infants, children and teens | Lake Mary, FL | (407) 942-0225

Lake Mary Pediatric Dentistry - Lake Mary Pediatric Dentistry | Dr. Nicholas White | Dentistry for infants, children and teens | Lake Mary, FL | (407) 942-0225

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Lake Mary Pediatric Dentistry | Dr. Nicholas White | Dentistry for infants, children and teens | Lake Mary, FL | (407) 942-0225

W Michael Ingalls, DDS - pediatric_dentists - Updated May 2026

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