The Staines branch of WH Smith is quite large and is over two floors. The upper floor (which is up quite a steep flight of stairs) has DVDs, CDS, printer cartridges, computer games, board games and so on. However, the majority of the store is at ground level and includes newspapers and magazines, cards, books, stationery, craft materials and so on.
There is a huge choice of goods, but for books I would usually go to Waterstones just down the road. WH Smith rarely seems to stock what I'm looking for and the copies on the shelves are all-to-often already damaged.
There is a good range of cards, stationery and craft materials, but the queue to pay can often be very long - I often give up and just don't buy things rather than have to wait.
The main Staines Post Office relocated into this WH Smith a few months ago and it hasn't been a huge success. Having to find room for the Post Office meant that quite a lot of display space had to go so there's now less choice. The Post Office queues are also often long so that they get in the way of any one shopping.
WH Smith staff are generally ok and they're usually reasonably helpful in this branch (but it depends who you get). read more