In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

The worst customer service I have ever seen. Their Facebook market post are very misleading and…read morewhen I spoke to an employee named Eric, I asked his about the address and the photos not matching up. Eric then hung up on me and refused to answer when I called back. I called the store location and spoke with a lady who got agitated with me because I was asking too many questions and told me there are other places I can rent from and hung up. I called back and she rudely told me to not call back and that they would not rent to me because I was asking too many of the basic rental questions and hung up again. They should get a negative star rating.

Property is roach infested. Water is discolored. With mold as the cherry on top. Highly recommend…read moreavoiding this "property management " company.

Absolutely the.most unprofessional company to deal with. You pay for services you never receive…read more Property manager NEVER visits the properties she manages. Absolutely never responds to phone calls, messages or emails. Do yourself a favor and look for any company but this one.

Hola, para mi esta oficina ha sido realmente ágil y eficiente con su servicio , han sido…read moreverdaderamente agiles con mi proceso, la comunidad a la que llegaré es bastante organizada y bien administrada, Por otra parte el personal humano que trabaja en esta asociación es muy respetuoso y brindan un excelente servicio, no tengo nada negativo que decir, por el contrario estoy muy agradecida. Hello, for me this office has been really agile and efficient with its service, they have been truly agile with my process, the community that I will reach is quite organized and well managed. On the other hand, the human staff that works in this association is very respectful and providing excellent service, I have nothing negative to say, on the contrary I am very grateful.

We recently changed property management to Splendid Residential Management companies and have seen…read morein the past three months we see great results in customer service, accounting, and maintenance of our association.

From the owner: We opened our doors in 2006read more

Overall, We had a great experience with JMK. as tenants. My previous review was based on…read morecommunication with property manager, who turns out no longer worked for JMK Unfortunately will not a removal of a review

Very sneaky and dishonest people. I got attacked by a dog on a property that they manage and when l…read morecontacted them to get the video footage from their security cameras they gave me an excuse that their maintenance personnel is in charge of it. Maintenance and cleaning people in charge of that company??? They even tried to offer $150 credit towards my rent hoping that would take care of the problem. Again very dishonest and sneaky people that do not answer the phone or emails when confronted about their lies and mismanagement. Certainly unfit to manage anything. Stay away

Platinum choice. First I must say it was a pleasure using your service to purchase my new home. I…read morefound out the had way that purchasing a home can be very challenging however Evaughn was there walking us through every step, fighting on our behalf , explaining things we needed to clarify, encouraging us when it's seems dull.From sending listing to showing to closing, she was very helpful and professional. Will recommend using Platinum Choice for your next property service.

From the owner: We specialize in Residential and Commercial leasing and purchasing. We also assist with Property…read moreManagement Services.

I've learned over the years how to identify quality in a property manager and real estate service,…read moreand Florida Property Management Services LLC is the highest calibre in these respects. Let me speak to their property management service in South Florida, specifically. I own properties in Boca Raton, Florida and Kaneohe, Hawaii and over the last decade I've experienced a wide spectrum of property managers. It took me several years to learn what makes a great property manager, and it took my entrusting the care of my Boca property to Florida Property Management Services LLC to experience first-hand truly outstanding property management service (In Hawaii, Belinda Barnes of Hawaii Homes for Sale LLC is also outstanding). Simply put: I never worry about my house in Boca Raton because Florida Property Management Services is always multiple steps ahead of any contingency that could affect the property. For example, when Hurricane Ida was tentatively forecasted to impact South Florida, Gaston and Rebeca personally went to my property the week beforehand to inspect that the hurricane shutters were in place and ready for the storm. They noticed that one of the new shutters didn't fit like it should and personally oversaw it's repair before the storm in order to protect my property. In another example, prior to putting my house on the rental market, Gaston conducted a thorough property valuation and rental assessment from which he discerned the best price-point to attract prospective tenants and get the house rented as soon as possible; Gaston didn't just pick a number to appease me or leave me in a situation where my house was over or underappreciated, he did the analysis and presented me a studied price-point backed by data that got my property rented quickly. These are just a couple examples of this company that set them apart from other management services. In total, though, every interaction I've had with Florida Property Management Services has been outstanding. From executing meticulous inspections to managing upkeep services and maintenance repairs that sustain the value and rentability of my property to finding trustworthy tenants and developing a long-standing professional rapport with them, Florida Property Management Services LLC does it all, and, importantly, does it all very well. I can't overstate the peace-of-mind I have having entrusted Gaston and Rebeca of Florida Property Management Services to manage my property. I mentioned before that I've experienced a range of property managers over the years. To be candid, an inexperienced, incompetent or, yes, unfortunately, lazy property manager can end up costing tens of thousands of dollars in lost income and other fees, and that doesn't account for the stressors associated with replacing these individuals. Rebeca and Gaston are on the opposite end of this spectrum and have cared for and protected my investment as if it were their own. Make no mistake, Florida Property Management Services LLC is the top-shelf in property management; the 5 Stars is not hyperbolic, I am incredibly grateful they are managing my property. Erin K. McNamara Alexandria, VA

I've been using FPM inc for property on Broward since we moved to Boston and could no longer look…read moreafter them ourselves. Lease up was very simple and they take care of monthly tenant interaction. Their software is also very easy to use for both tenant and landlord. They also have great maintenance and contractors if something goes wrong. I would highly recommend them!

Our Condominium signed a contract with this management in 2006. Since then our financial records…read morenever been audited, until some board members made complain in 2011. Now in 2012 they start to work on just two audits. (2010, 2011) We also find out, there is missing money in escrow account. Possible explanation; manager managed a very good relationship with our board president (investor - her family owned few units in our building).So nobody investigated why! Management address is a mailing address for our condominium. But!!! If you send a letter with questions there, they answered, you should contact some board member. (And board members answer, you should contact a management again) Management is a CMP professional, board members are not. So it is easy, especially if you have board president as a partner, to hire only YOUR contractors. Finally this manager violated F.S. conducting a board meeting with only 3 members present and even voting per phone at this meeting without loud speakers. Next to this, the manager is rude and sometimes he threat people, if they doesn't like his decision.

Attentive, available and friendly. The property was given to me in great condition, and the…read morebuilding was maintained and continuously improved. I would have stayed in my apt forever, but I moved out of state. In addition, they make renting easy - payment and maintenance requests can be made online!

From the owner: Property Management, Lease Negotiations & Renewals, Landlord/Tenant Concerns, Remodeling &…read morePermitting Process