The worst customer service I have ever seen. Their Facebook market post are very misleading and when I spoke to an employee named Eric, I asked his about the address and the photos not matching up. Eric then hung up on me and refused to answer when I called back. I called the store location and spoke with a lady who got agitated with me because I was asking too many questions and told me there are other places I can rent from and hung up. I called back and she rudely told me to not call back and that they would not rent to me because I was asking too many of the basic rental questions and hung up again. They should get a negative star rating. read more

Property is roach infested. Water is discolored. With mold as the cherry on top. Highly recommend avoiding this "property management " company. read more

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Filled out the initial paperwork and never heard back from the ladies in the office... Interesting to say the least.

This is a scam!! Please save your money. They will take your money and you won't hear from them again. They stood 2 months and a security deposit from me. Please do your due diligence before you give your money to this company. The lady name Laurent Robinson is their representative. read more

I had an appointment at 10 AM today to meet with Jennifer so I arrived at their business at 10 AM sharp. when I got there, they tell me that Jennifer already stepped out with another client and in my mind I was like wow. But I decided to be patient. so after about waiting 30 minutes she calls me, no apology or anything but tells me she still 20 minutes away so I just say "never mind, I don't want to do business with people who don't respect my time". Very unprofessional company and it looks very ghetto and messy inside their office. Boy I sure wish I would have listened to the reviews. Thanks for wasting my time. renters paradise?! HA! more like renters hell. read more

Those people post properties at a fake low price as a bait to attract new customers. I called they said the property they posted online was available. So i showed up. Roland Rodriguez sent me to see the said property and said he will join me shortly. After waiting for him 30 min he called from his office to say the property was put in contract and then offered another unit that is 20% higher. He had the audacity to say properties in the range am looking for do not exist in Miami. Which confirmed it was all a fib. This business needs to be shu down because they are a scam. read more

This company has been contacting me for days telling me to come in but every time I ask a question the lady would not answer it she will just say come in to our office so glad I came to read the reviews I will not be going it's no way this company been getting bad reviews over 8years now and still in business with this shady stuff read more

This is a horrible place to rent from the landlord lies and doesn't do what he says he will. I have lived here for a month with no hot water. The stove doesn't work. There are no trash cans for our apartment. I call every other day with no results. The front desk phone lady rude. All they want is your money. Don't do it or you'll be scam out of your money. read more

Absolutely terrible customer service i was just calling to ask about one of their listing and the guy wouldn't even let me ask questions! he would talk over me and basically just kept telling me to come in without even letting me speak he was rude and ended up hanging up on me and when i tried calling back he hung up, AGAIN. DISGUSTING BEHAVIOR. LEARN HOW TO RUN A BUSINESS AND SPEAK TO PEOPLE CORRECTLY. read more

I moved here from Alabama July 2016. Everyone in this office was very nice to me. I found a GREAT condo to rent. I dealt with Lorna Lee Clause & Roland which were both very helpful. Lorna listened to everything I wanted which was clean, safe, and great view. The very first place she took me to was the one I rented. It had all my must haves. I see other reviews of people who had bad experiences but when I move again. I will be using Renters Paradise Realty. read more

I need to quote this review because it was exactly the same experience I Had: Renter's Paradise? More like the Eighth Circle of Hell! Total frauds! If you see the phone number (305) 865-0200 or (305) 944-2101 on a craigslist ad, RUN! It's what I call a bait listing for an apartment. The listing is basically totally fake or already rented. Renter's Paradise has this shady practice of putting up unbelievable, amazing apartments on craigslist and baiting you into meeting them at their office. Then when you arrive, you'll sit around for an hour or more waiting for the "realtor" because they are always late and then they'll tell you the property is gone or they'll show you some other crappy places that don't compare at all to the craigslist ad. Beware this has happened to me twice with two different "realtors." Today when I called about a craigslist ad (I didn't realize the phone number was for Renter's Paradise) the rude lady refused to answer my questions about the craigslist ad. She said she doesn't deal with talking about craigslist ads. Then why did she or the office put it up?! To bait me into coming and meeting with them, that's why! DO NOT USE THESE LOSERS read more

sara Jacob listed a condo for sale on Alton- She only had one photo and did not return one call or email.

This place is an unabashed rip-off. My 20 YO daughter rented a place, signed a lease, paid her money. on the move-in date the apartment was not ready so they offered her a temp apartment that had raw sewage flowing into the kitchen sink, plus it was disgusting in general and she would never have rented it. After a month and legal demand letters The only response amounts to "so sue us" Which I am doing. Also complaints to FL AG, Pam Bondi, BBB, etc. Stay far away from these people and avoid the problem. read more

Renter's Paradise? More like the Eighth Circle of Hell! Total frauds! If you see the phone number (305) 865-0200 or (305) 944-2101 on a craigslist ad, RUN! It's what I call a bait listing for an apartment. The listing is basically totally fake or already rented. Renter's Paradise has this shady practice of putting up unbelievable, amazing apartments on craigslist and baiting you into meeting them at their office. Then when you arrive, you'll sit around for an hour or more waiting for the "realtor" because they are always late and then they'll tell you the property is gone or they'll show you some other crappy places that don't compare at all to the craigslist ad. Beware this has happened to me twice with two different "realtors." Today when I called about a craigslist ad (I didn't realize the phone number was for Renter's Paradise) the rude lady refused to answer my questions about the craigslist ad. She said she doesn't deal with talking about craigslist ads. Then why did she or the office put it up?! To bait me into coming and meeting with them, that's why! On a sad note, one of the times I was waiting for over an hour for one of their realtors this other guy approached me and said that he had already made the mistake of renting through them. During the showing he was really uncomfortable because he was rushed by the realtor and the female tenant was sitting on her bed. Now that he's moved in, he found out that the a/c doesn't work and the toilet bowl is cracked. I ended up taking a tour of of two different apartments with a lady from this office. She seemed nice enough but neither apartments had the appliances I specifically said were necessary. Also the apartments were in terrible neighborhoods. The last apartment I visited, a current tennant hanging out on his balcony asked if I was viewing the empty apartment. I told him, yes. He told me that the complex is really unsafe. He had a security camera set up on his balcony facing his car because he said the kids in the complex have vandalized his car several times. Renter's Paradise does not have your best interest in mind. They will try to rush you into taking any, ANY, apartment so that they can collect their commission. Do yourself a favor and contact a legitimate realtor. read more

Francis Jacob is completely unprofessional, rude, a bully, and does not hold up to his end of lease agreements for basic maintenance and health inspections. I send an email asking for an inspection of the AC due to mold concerns and not only does he refuse to help, but he then threatens me with reporting me to the authorities with false accusations that I am participating in "elicit activities and drug-dealing" in my apartment!! Unbelievable that this is how he treats good tenants who pay their rent on time. Avoid Francis and Renter's Paradise AT ALL COSTS! read more

Renters Paradise deserve zero stars Warning this is the worst place ever, I rented with them for 2 month moved out because it was no hot water, the stove didn't work, the refrigerator broke down and mold was in the walls. SMH the worst experience ever, the still owe me $3000 and refuse to pay me. They're very unprofessional especially the Asian woman in the front, not only does she have no people skills or any manners. She thinks is OKAY to have her nasty dirt feet out right in front of customer while they're waiting for service. This lady need some more education, she rude and very disrespectful. Furthermore when you're calling "renters paradise" and she picks up she put you on a long hold and never come back to the phone then lie and say you hung up. This place is far from any "PARADISE", More like RENTER HELL if you ask me. The manager/owner or what ever he think he is no better than the employee, I guess its true what they say (birds of a feather flock together). He couldn't solve a problem even if he had the answer written on the back of the paper. Also his favorite line is (SO SUE ME) then smile like its okay to steal people money. STAY AWAY!!!! read more

If I could give no stars I would. Absolute worst service. After showing only one place and not even the place I had contacted originally, Fred Rodriguez was the worst. No communication though he knew my time was limited. He then contacted me stating the price would be higher knowing I had no other options. He did not inform me nor contact me in the manner I requested. I say to stay far away from them read more

Stay away; If you really IN need OF an apartment; just go to YOUR DESIRED RENTAL community. Stay awaY Uneducated, rude and frustrated . They have no prospecting skills. All they do are taking clients to rental community to get a $500 referral which you will have to split it with THE BROKER 50/50. AGENTS THERE ARE DESPERATE AND ARE INFACT they do A LOT OF UNETHICAL DAMAGE TO YOUR IDENTITY. ---SHADY AGENTS...I WILL SOON GO UNDER... Take notes from a previous agent. read more

Terrible place. I was working with a realtor, he was good, finding me places, but when it was time to close he was impossible to get ahold of.. they took my banking info, my ID and disappeared. The realtor also said that the owner of the office, Luis, was not at all licensed in the matter. I am getting ready to contact the Dept. of Agriculture to get this place shut down! Regardless, I contacted one of the apartments that those incapable morons showed me and will be dealing directly with the owner. Those idiots missed out on a commission because they were too busy being shady. read more

Florida is a state with very nice weather, although sometimes it rains. And that could be one of the reasons most people need a place to hide themselves from some environment hazards, including other people. Needless to say, we found ourselves trapped inside the boundaries of that disoriented and easy to con group, and so desperate that it didn't matter if it was a cave, a cardboard box, or just a regular size oven. However, we expected some dignity along with it. Long story short, a friend recommended us Renter's Paradise. He told us how much they helped him and how nice they were. We contacted them on the phone on Thursday August 8th 2011, speaking with Lorraine, Gigi, and Frank, who sounded very nice and understanding. Nevertheless, our first impression the next day didn't make us happy campers. Their business facade looks like any other from the outside world, but this impression fails to accurately project the future disappointment that follows opening its door. As soon as we walked in we felt ourselves in the middle of a nomadic tribe camp. Everything looked portable, to the point of questioning the stability of their services and made us think that they were ready to pick up and close shop any minute. Laptop computers, light desks with casters, some land-lines phones, and extremely run down furniture told us more about them than we ever bargained for. Their couch in the reception "area", if we could use that definition without insulting the scene, was in pathetic conditions, and in need of a skin disease specialist. We were really afraid of catching whatever sickness that thing was carrying. We were welcome by a receptionist/realtor that looked like recently awake from a wild night of partying, aided by an overdose of caffeine, and not proper makeup or manners for a professional realty business. As we took a look around, we realized that it could be casual Friday. But casual or not, everybody looked like they were in desperately need to wash their clothes. Wearing jeans, t-shirts, dirty and non-customer friendly disguises, we thought we had fallen into an alternate reality. Then the truly remarkable experience started. One of the employees was having an argument with a client over the phone using his "outside voice". He was pacing up and down and making everyone part of this yelling, in total disregards of three new customers. At that moment, another agent came in, very annoyed for an unknown reason, and sat at her desk with an attitude that she was ready to explode. The client on the other end of the line wanted to rent an apartment and, after filling out the forms and agreeing in a rental amount, had gave the deposit fee to Renter's Paradise to start the whole process. The agreement was done with another realtor in the office, but the agent on the phone said that the realtor didn't want to answer the calls anymore, and now he was in charge. Through his yelling we found out that the client didn't have a social security number and he was a high risk, so the rent amount had gone up. It seems that the client called the agent unprofessional or something like that, which set the agent on a rage curse. First, he refused to give the deposit money back, and he said that it was not refundable. Our eyebrows went up, our heart rate raced and... not really sure at this point if we still wanted to do business with these shady people. Meanwhile, another customer walked in the office. She sat down, filled out the form, and waited so patiently for this agent to end his raging mad telephone call, that we almost felt sorry for her. As soon as he finished his phone call, he started yelling to everybody the complete details of the call, commenting private information of the client, such as was a student, and did not have a social security number, or a co-signer. The lady that was waiting for him uttered that she was also a student, and we could see her doubting body language. After that, the agent left with the client to show her an apartment. By the way, this realtor was wearing blue jeans, ripped in the crutch area. Not sure if it was mating season or not in Florida at this time, and that he was getting ready for it, but we know that's a no-no in office dress-code. Back to our story, we were waiting for more than twenty minutes now. The realtor we were supposed to meet with an appointment, was not in the office, and we were told was late. We called Gigi again to see if she would be able to help us as we have driven 16 miles and we refused to leave without being helped. In a very irritated manner and very rudely, Gigi told us she couldn't remember our conversation from the previous day and that she was with another client and could not help. Nobody else looked interested in giving us any attention. read more

I went to Renters Paradise to look for an apartment The agent took me to an apartment. The apartment had a few issues. It wasn't painted, wires exposed, ceiling fans had 3 inch of dust on them, closets needed to be fixed, no stove. So I gave the agent list of the problems and then when they said just come in leave a deposit. Once I got there after taking 2 Ubers to get there the rude ass lady Lorraine said to me that her apartments are rented AS IS!!! So she did not want to do business with me because I wanted these things fixed before I move in. What kind of person thinks its ok for me to give you over $3000.00 for an apartment that has issues and you don't want to fix. You are the worst realtor I've ever spoken with. People, watch yourself with Renters Paradise. They want your money but they don't fix their properties read more

Total low-life scammers these people; completely unethical. The old bait-and-switch tactic is their typical way of doing business. I had the "displeasure" of dealing with them myself once many years ago (and quickly learned from that experience), and recently accompanied someone who was looking for an apartment to their offices. On the way there, I already predicted what was going to happen: that the apartments RENTER's PARADISE advertised on Craigslist would either suddenly "not be available," the rent would be much higher than they had actually advertised, pictures posted would not match the apartments they promised, or they were going to try to scam them into a property way above the price range mentioned to the realtor over the phone. And guess what...I was 100% correct with my predictions, as this is exactly what happened once we arrived at the realtor's office. I have read many reviews online where people have made EXACTLY the same experience with them....just google them, you'll see for yourself. The realtor's code of ethics specifically prohibits a realtor to "advertise any property or services in a manner which is fraudulent, false, deceptive, or misleading in form or content," and also states that "realtors shall be careful at all times to present a true picture in their advertising and representations to the public." The 'good' people at Renter's Paradise probably don't even know how to SPELL "Code of Ethics." Anbody working there, or whose name is even remotely associated with this company, should be ashamed of themselves. Unethical, unprofessional conduct plus desperate, utterly ridiculous cover-up lies and a nasty attitude once you get "busted and confronted" by your customers about your scams....that is YOU, Renter's Paradise. Shame on you! Only one question left to ask....just how DO these people stay in business? read more

So, I've been looking for a place for about a month and they have not been helpful in anyway. I have tried to contact them about multiple units they have listed on craigslist.com multiple times. I either got no response or when they have responded they do not address the unit I asked about in any way. On top of that the only offer to show units that are about $300 dollars over my price range. So, I get the impression they are just out to make the biggest commission and I half wonder if they even are associated with what they list on craigslist since they have NEVER offered to show me the unit of interest. Don't bother wasting your time with these people. read more

These people are some low-life scammers these people. They are completely unethical in their business practices. "The old bait-and-switch tactic is their typical way of doing business." as quoted by another yelper! I found them on Craigslist and contacted them about an apartment that RENTER's PARADISE advertised and they were suddenly "not available,". The rent was also much higher than they had actually advertised on several properties. I dealt with GIGI in the North Miami Office and she was at first nice and high energy. She showed me ONE property that was 100 dollars above my price range but assured me they would negotiate, she told me I would have to put in a 800.00 deposit to show good faith in order to offer them a lower rent price. She was very adamant about doing it ASAP since the condo would be rented soon, so I did it right then and there, foolishly trusting that she had my best interest at heart. I gave her my hard earned money and was told that if the owner didn't accept my lower rent offer that my full deposit would be refunded. Well, guess what? IT WASN'T ACCEPTED AND ALL THE MONEY WASN'T REFUNDED. They ended up charging me a 100 processing fee to put in an application. I wasn't even told i was putting in an application to begin with. I filled out an information sheet she told me I had to put in to make the offer and she never mentioned the 100 NON REFUNDABLE fee. She told me later that the owner was never wanted to accept a lower offer. I basically put in an offer for nothing! When I went back to get my money the Manager, and Asian lady was rude to me when I told them I wanted all of my deposit back. I never disrespected Gigi in our conversation or used foul language with her, but after getting frustrated that they were just shrugging their shoulders at me and saying I signed the paper, I just walked out. As I walked out, another agent (a bald Italian man obviously taking one too many steroids) follows me out and says "you're a fat cunt whore!"!!!!! WHO DOES THIS?? He wasn't even involved in our transaction and yet feels the need to follow me to my car and slander me? I am not really sure the satisfaction he was wanting to get out of this action but all he succeeding in doing was enabling me to have more of a reason to report them to the BBB! I have read similar reviews now and only WISH I would have read them sooner!!! GOOGLE this company to see for yourself! The Realtor's code of ethics specifically prohibits a Realtor to "advertise any property or services in a manner which is fraudulent, false, deceptive, or misleading in form or content," and also states that "Realtors shall be careful at all times to present a true picture in their advertising and representations to the public." These people don't know the first thing about Ethics and Customer Service!!!! They are very unprofessional, and shady!!!!! Then they treat you like crap once you confront them about it! HANDS DOWN THE ABSOLUTE WORST COMPANY TO DEAL WITH!!!! STAY FAR AWAY FROM THESE MONEY HUNGRY LIARS!!!! read more

Why would anyone in their right mind deal with these people? Get ready for your bloody pressure to shoot through the roof when speaking to the people here. I spoke to Lorraine and she was extremely rude, talking over me, didn't let me finish speaking, raising her voice at me...where is the customer service? So unprofessional. At the very least, be polite! No need to be so illl-mannered. We will be taking our business elsewhere to a rental management company that actually cares about their clients. read more

WORST REALTORS EVER!!!! STAY AWAY! SCAMS! Worst experience ever! Wilfredo was very unprofessional! Given the run around about moving into apartment. Paid security depoist and application fee, had first and last read in a money order to give to landlord and after almost a month still wasn't given keys or even able to meet with apartment owner. Was always told meetings had to be cancelled because of an emergency and no time frame was ever given as to when we would be able to move in. Calls and text were not returned. Very rude. Put up a fake facade on the first day to get our money! Now am being told that my security depoist will not be refunded even though I never moved into the apartment. Crazy. Opening a case with Better Business Bureau. read more

I wish I could give this place NEGATIVE stars!!! They are RUDE, UNPROFESSIONAL THIEVES!!! My wife and I were tricked into renting a small 3/1 house. Upon move in, the house was FILTHY, the sockets and door jambs were painted over, the fence was broken, and there was NO mailbox. We had been told the house would be ready upon move in. On top of that, the house was infested with termites!!! I confronted Frank, the manager, and let me tell you, he is one of the biggest, low life p.o.s's I have ever met. He told me it was MY responsibility to get rid of the termites. Luckily, my wife knew the owner of the house and we confronted him. He, himself, was a nice guy, and took care of it. Then, we couldn't open a water bill account because of the previous tenant. Again, the OWNER of the HOUSE took care of it, not Renters Paradise--who originally told me I couldn't contact the owner, everything had to be done through them. When it was time to vacate, my wife and I had done a lot of improvements to the house and left it clean, but renters paradise found a million excuses not to refund our deposit. We just let them have it. It was worth never dealing with them again. Do yourself a favor and STAY AWAY!!! They will only disrespect you and scam you. I can't wait for the day that Frank gets his @$$ handed to him and that fraudulent place gets shut down from all the complaints. read more

Do not Ever Do business with these people. They do not show you good apartments most of what they rent are roach & rat infested. The place is far from Paradise and from seeing other tenants will evict you in a second. They are rude and they have no respect. This place is full of leeches who just need your commission. I found a studio with them and it was roach city everywhere at night they were rapid. My daughter got sick with roaches crawling on her at night and broke out with rashes so I refused to pay and still did an eviction with me no longer there. Please don't deal with them at all please. If you see a name called Wilfred or Franco just run please. They are all over Craigslist as well. Go speak to property manager on your own. read more

This is the worst experience a renter, landlord or realtor can have. They are extremely rude and very unprofessional. They don't answer emails, phone calls, go to walkthroughs. Since they don't bother to pick up checks they threaten to evict the tenants who have already sent in the check. They insult anyone walking in. Maybe it's a comical reality show with hidden cameras. I can't imagine how their business model works. BBB rating: F (look it up) read more

Worse service ever!! I wouldn't recommend anybody leasing here. The Asian lady always has an attitude and they'll rip you off

Don't do it !!! These guys will screw you over. Waste of time. Kiss your deposit good bye ! This company doesn't care about anyone - just money. read more

Horrible experience I will never forget, my realtor was Wilfredo Rodriguez. I came to him to find a 1/1 bedroom apartment for me and my 5 year old son. We found a place the same day and I gave him $700 deposit and told him I will be moving in on 10/6/2016, he said fine just bring the rest of the balance and I give u the keys. So I was like perfect. I moved out where I was had all my stuff in my car to move in on 10/6. There was a hurricane the day I was suppose to move in and he advised me I couldn't move in because it was missing a refrigerator and the workers were sent home and I told him I really didn't care I just want to move in. I was able to get the rest of the balance to give to him to move in so he said he will move me in next door that's bigger and a refrigerator I said ok. Than he said he has to Submit my application to management, I didn't think anything of it. From sitting in the office for about an hour he comes to me and said I've an eviction and I can't move in. I was like excuse me, matter of fact why wasn't this done 2 weeks ago when I gave you the deposit and then I can figure things out with the previous landlord to handle the things and prolong my stay where I was staying; he didn't have no answer. So on hurricane day 10/6 I became homeless with my 5 year old son and had to use part of the money that I was going to put in a place; to be used in a hotel for the time being. He even took me out the office so I don't make a big scene, so his boss won't question him on what's going on. He gave me my deposit back and didn't even care what I was going to do especially with a 5 year old son. Im devastated and I have no family down here. Whatever you do, if you will be looking for an apartment with them make sure they process everything right than and there so if any complications arise you will be able to handle in a timely manner. read more

Renting for the first time in Miami. Moved here from Titusville. Nice to have someone who understood my needs and didn't waste my time. We were not easy buyers and these guys at Renters Paradise got us a nice deal. Seems like they earned every penny of the commission. The agent who helped us was Steeven, give him a call, he can help you. read more

Please for the love of all that is holy, do not rent with these guys. The only reason it's getting even a single star is because I can't put negative stars in the rating. This company will take your money and lie to your face. All the apartments that they've shown me have infestations of varying degrees (mice, roaches, termites, etc). The appliances are old and/or broken and any time you speak with ANYONE from that company circle jerk. Had I known what I was to deal with when I rented from them, I would have elected to live in my car. That way, I know there are no creepy crawlies around, everything works and I don't have to haggle with these idiot know-nothings about fixing something or threatening to call code enforcement. read more

I expeienced two different realtors at Renter's Paradise who were both huge disappointments. There is no customer service whatsoever. Do not waste your time as they are only concerned with taking your money. I was rented a filthy apartment that had roaches, holes, missing blinds - pretty much everything that could be wrong. I was given an attitude when I expressed my concerns of how unsuitable the living conditions were at the rented apartment. I am still working on obtaining my money back. DO NOT USE THIS JOKE OF A REALTY OFFICE. read more

I don't know why there are such bad reviews about this place. I walked in to this office 2 years ago desperate to find an apartment. I met Lorna! She is the best! She was patient enough to find me a place that I liked, gave me advice about how to get the best apartment for my buck (which no realtor has ever done with me). Now one again 2 years later came to her and nothing changed! LORNA IS THE BEST REALTOR IN THAT OFFICE! read more

All I have to say about these people is DO NOT RENT ANYTHING WITH THEM! We've only been renting with them for 3 months and already we've experienced horrible customer service with them. SARI JACOB is the worst ! They are INCONSISTENT with their notices and verbal agreements and INCONSISTENT with the communication they have amongst themselves and their workers. One realtor says one thing to you , while the other says the exact opposite to you. You cannot trust that they will get any REPAIRS done. They advertise wonderful places on Craigslist but once you're there if you request those places, they will INDIRECTLY point you in a different direction. They will make excuses to not rent you the nicer properties, and DISCRIMINATE against you if they think you're a "low-class" citizen or LATIN. The realtor we associated with only showed us apartments he "thought" be suited us. They were filthy looking apartments for $850 a month. We were desperate to get a place because we moved from another state and needed a place to live immediately so we got an apartment for $800 a month in an apt. complex that is NOT WORTH THE MONEY! Needless to say that they tried to charge us $900 a month at first, and as soon as they saw our unconvinced expression they lowered the price down to $850, then $800. The tenants around us all rent the aprtment for $800 or less! Its RIDICULOUS how they were gonna try and RIP US OFF!! The apartment came with so many things in need of repair and the realtor who showed us the apartment assured us we would get everything repaired when we moved in. LIES and MORE LIES is all we ever got. They made an arrangement for us to pay a late rent, but then at the moment of doing so, they would NOT give us a RECEIPT for a partial payment. They refused to do so and claimed if we didnt leave the partial payment without receiving a receipt we would GET EVICTED. Eventually they got their way and we are in the process of an eviction lawsuit. WORST EXPERIENCE EVER. I THINK THEY HAVE POLITICAL POWER DOWN UNDER AND THEREFORE THE REASON WHY THEY HAVE NOT GONE OUT OF BUSINESS OR HAVE NOT BEEN BEAT AT A LAWSUIT STARTED BY A TENANT AGAINST THEM. MY ADVICE IS STAY AWAY FROM THEM!!!!! AND SHARE THIS WITH ANYONE PLANNING ON RENTING WITH THEM!! read more

I WISH I could rate 0 stars!!! I stupidly didn't ready any reviews because the place I found with them was so cheap and nice looking, but DON'T LET THAT be the only thing that makes your decision! Do your research! READ REVIEWS! They are HIGHLY UNPROFESSIONAL! They hang up on people, twist words around, they have no sense of how keep loyal good tenants, and they treaty everybody like GARBAGE. All you are is a walking dollar sign to them. The maintenance guy at my building is extremely nosy, and LOUD!! Even goes as far as to knock on our door at night just to tell us TO MOVE THE FURNITURE THAT WE PUT LEGALLY TO THE CURB FOR GARBAGE PICK UP TO ALL THE WAY ACROSS AND DOWN THE STREET! He did this twice!! And he has these two very loud yapping dogs outside (COMPLETELY barracading the hallway-HUGE FIRE HAZARD I WILL ALERT PROPER AUTHORITIES ON THAT) that keeps us up when we're trying to sleep!! We received a notice FALSELY accusing us of terminating our lease WITH NO WARNING OR EVEN EVIDENCE!!!! These people should NOT be in business!! They need to be SHUT DOWN!!! They have so many violations I do not understand how they are still operating!!! Do NOT do business with these people!! Do NOT make the same mistake as me!! You may have to pay a little bit more money but trust me you have no idea how important it is to have at least decent landlords than have a cheaper place to live!! I'm saving as much as a can asap just so I don't have to give PARADISE REALTY any more of my good business and hard earned money!! If I knew enough about the law you'd best believe I'd do everything and anything I can TO SHUT THIS PLACE DOWN! I could literally write a book about how terrible this place of business is but I'll leave it at this!! Even those who are broke and desperate shouldn't do business with them!!!! read more

Don't rent from here. Our actual realtor, Irene, was amazing and helpful. The front desk Asian lady, however, was extremely rude. There were multiple problems with our apartment and she wouldn't listen. It was a Friday and all she could say was "I'm trying to get everyone paid." and hung up the phone on me. All she does, if you have an issue, is say she will let her manager know and hang up on you. We have been without air conditioning for more than two weeks and the guy they send to fix things is an idiot as well. We have a broken outlet and he takes it apart (without putting it back together) and says he can't fix it and will call the office. It's been that way since the month after we moved in. Manager won't do shit and neither will the lady at the front desk. About to move out and sue for my deposit back if I don't get it since they are breaking the lease. (We're withholding rent (legally as we've given notice and more than 7 days for them to make it right) because of this. I shouldn't forget to mention the innumerable times we've called and been on hold for hours, just to be hung up on. Luckily I have another place to go if it comes down to that, but I know some people aren't that lucky. I wouldn't rent from here, no matter how desperate you are. read more

First of all the correct address for this review is for the address on 6778 Collins Ave. Miami Beach, Florida 33141 . There will be like 8 desk with people. They will show u the properties in the same day if u gave them a ride in your car. After the transaction is finished and u have a question, they will lie abut contact your landlord realtor to resolve the problem with is just a plain lie since they to not care about anything after they get the commissioned check 1/3 of total move in. They are meop and cannot see the future, since they think all renters will never buy houses or mansions or penthouses! Specially those male from Colombia! Its hard to find good working realtors on the beach n this is the worse place ever! read more