Very poor customer service. I purchased a watch for £40 in a sale. The strap was of inferior…read morequality. I took it back to the shop after only a couple of weeks as it repeatedly fell off my wrist and was already looking cheap and nasty. I was immediately informed that it was my fault, and that I myself had made the strap appear cheap looking, would not refund my money. Adding that they would sell me another strap for £12. I have accessed support as my item was not fit for purpose. I will definitely not buy anything from this shop again. Dave, Eastbourne.

This is an amazing jewellery store located just over the road from the library in Eastbourne town…read morecentre. They stock all sorts of unusual silver jewellery and watches too. Although the prices are on the high side, you are still getting your moneys worth in terms of design and quality craftsmanship. There is loads to look at and undoubtedly something will catch your eye - i have never really seen anything similar sold elsewhere. It is a great place to have a browse even if you are not planning on buying anything. This was the only place in town that i could find who can replace parts of my fellas storm watch and service it. The cost of a replacement hinge and polish of his watch was about £20 and well worth every penny as it originally cost over £200. The staff were polite and knowledgable.

I cannot praise this place enough - both i and my partner go here for all our jewellery repairs as…read morethe gentleman who runs it really is a master of his art! The shop is located within the Enterprise Centre in Eastbourne town centre, on the first floor - there are some steepish stairs you'll need to ascend to get to it. It is a tiny 'shop', if you can even call it that because it's literally just a counter going across the front almost as soon as you walk in, with all of the tools and machines of the trade behind it. They do made to order jewellery and repairs etc and if you need or want something that the fella can't do (like specialist engraving) then he always knows someone who can do it and will make the necessary arrangements. All at fair prices too.

What a little treasure this shop is. Expert craftsmanship, what more can you ask for. I have taken…read moreseveral items in over the years, and the work that has been undertaken with skill added to that the prices are very reasonable...

I went into the Eastbourne branch on 14th Feb 2024 and purchased a watch. Amanda could not have…read morebeen friendlier or more helpful. Thank you so much

This is a really nice jewellers, part of a chain i think, which is located in the Arndale Centre in…read moreEastbourne town centre. There is parking but it is charged for, in the Arndale Centre car park which is convenient. They are a little more upmarket than H Samuels and the prices do reflect this, however as is often the case with jewellery - you get what you pay for. The shop is a small one with limited choice however they do have a catalogue to take away and browse through at home. The staff have always seemed a little snooty whenever i have been in there - but maybe that says more about me than them!

lovely friendly and helpful jewellers, totally genuine, makes you feel totally at ease, would…read morealways recoomend without reservation

This shop has a good range of jewellery and watches for all price ranges. Some more affordable…read moreoptions than a lot of other jewellers. However you often have to wait ages to be served even when they are not busy and some of the staff really seem to look down their nose at you, not approchable and not great customer service.

This is a small shop located just next door to Debenhams in Eastbourne town centre. They stock a…read moreslightly ecclectic mix of jewellery and watches, but not too much quantity wise. I think they do second hand jewellery too. Parking nearby would have to be the Arndale Centre car park (charged for) or there is limited on street parking which is pay and display. As with many smaller jewellers the door is ring for entry. I have found the staff a little condescending in the past but perhaps the fella who served me was having an off day. Avoid them for jewellery repairs as it is costly here, as is some of the jewellery - i always think they overprice some of the items. Other jewellers nearby seem to give better value for money. I am not really a fan.

I came in here looking for some nice flowers for my son and his wife seen as they had just had…read morequadruplets. I bought some nice tulips and was satisfied with my purchase until I crossed the road and my back brace broke and then fell down the drain. I was stranded in the middle of the road with a oncoming car heading straight for me. I reached for the remaining tulip laughing at me as I bent down I fell down the drain and was covered in bodily fluids. I was scared and disturbed seen as there was red balloons all around me, I thought to myself what was that movie that my 6 year old grandson was watching with the clown? Ah IT, I thought as I stood in the damp small space I heard laughing. All of a sudden a clown popped out of no where and had a trillion teeth, Instead of being scared I laughed at him and we became very good friends. I learnt that his name was Pennywise and he even replaced my tulips with blood filled roses. I 10/10 recommend coming here they sold me some beautiful flowers even though they got covered in sewage :(

Brilliant little place! best value for money and has been in same family for years!! not the best…read morelooking place but by far the best!!!