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VyStar Credit Union

3.7 (3 reviews)
Closed • 9:00 am - 6:00 pm
Updated 2 months ago

Services - VyStar Credit Union

Auto loan

Business banking

Business loan

3 More Services

Mortgage services

Personal banking

Personal loan

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Recommended Reviews - VyStar Credit Union

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1 year ago

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2 years ago

One of the better Vystar branches. The staff is friendly and helpful. Always in and out quickly.

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VyStar Credit Union

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3 years ago

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Ask the Community - VyStar Credit Union

Florida Credit Union - Curbside View of FCU's Starke Branch

Florida Credit Union

(2 reviews)

I wish I had read the reviews before doing business with Florida Credit Union. They lack the very…read morebasic customer service standards. I left 2 voice mail messages and sent 3 emails asking for the status of a $500 deposit not posted to my account. All I wanted was a return call or a quick email telling me what was being done. I received neither. I drove to the office and was greeted with the question "Do you want something?". Yes I do want something. I honestly could not believe the tone of voice that was used during the whole conversation. It was as if I made her mad by asking a question about my account. In the end, my deposit was located. it was a simple accounting error which I understand happens. It did not have to be such an unpleasant experience but the interaction with this employee made it so. if you are looking for a very impersonal credit union/bank with no friendly greeting , all transactions through a screen and no easy access to a human, then this is the bank for you.

horrible experience with melanie alldredge today! from the beginning, she was drab, no smiling,…read moreeven after i crack a couple of jokes to loosen her up! didmn't work! i had the feeling that she was set on denying me any type of products, that's how bad her spirit was. firstly, i am a 22 retired serviceman, living in starke florida. i came in with an average credit score of 777, melanie said it was 756, stay with me here. she promised to let me know on the spot what products i qualified for. i asked for the stated income products and minimum credit score, she stated 640 people! her pull told her mine was 756. i walked out of there without knowing what was going, no answer. before i left, i asked if she would just qualify me for something that didn't take an upper manager, say $20k, seeing that $30,000 was supposed to be without escalation. she said without blanking, no! two hours later a call stating the denied me for all their products. this entire experience was cold, a waste of my time and it makes you wonder what she saw on me that made her be so cold, no customer service, no let's try again, nothing, bye sir! i will escalate this to headquarters for some answers as she needs to be checked! i can see why their average reviews are 3.2...don't go to this place if you want fairness and good customer service, especially if you are a serviceman/woman or veteran!

VyStar Credit Union - banks - Updated May 2026

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